Very knowledgeable sales staff with an amazing professional attitude. The right balance without being pushy. What was agreed, was delivered in the time frame and date without issues by equally profes... See more
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Mac and the staff in Coventry Gallagher retail park were fantastic. They helped us a lot and gave us good deals for our Airbnb project. Well appreciated.
Bed is lovely and the mattress is very comfortable and we get a really good nights sleep. Thank you for your assistance in helping us to choose the mattress best suited to us
From start to finish the Dreams staff were excellent and professional. Not pushy, the store staff listened and gave sound advice. Timetable for delivery was kept and over 3 days before taking deliv... See more
Company details
- #21 of 118 best companies in Bed shop
- #7 of 85 best companies in Bedding Shop
- #39 of 222 best companies in Bedroom furniture shop
- #13 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Gallagher Retail Park, CV6 5QG, Coventry, United Kingdom
- 02476 666604
4.8
Excellent
342 reviews
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Robert the sales rep at the Dreams…
Robert the sales rep at the Dreams store was great. Very helpful and got us a good discount.
14 March 2026
VERY POSITIVE EXPERIENCE
Very knowledgeable sales staff with an amazing professional attitude. The right balance without being pushy.
What was agreed, was delivered in the time frame and date without issues by equally professional delivery team.
11 April 2026
New bed and mattress
Bed is lovely and the mattress is very comfortable and we get a really good nights sleep. Thank you for your assistance in helping us to choose the mattress best suited to us
10 April 2026
Mac and the staff in Coventry Gallagher…
Mac and the staff in Coventry Gallagher retail park were fantastic.
They helped us a lot and gave us good deals for our Airbnb project.
Well appreciated.
10 April 2026
Sales representative was very…
Sales representative was very knowledgeable concerning the products on offer, allowed us to take our time on selecting the right bed for us. Very friendly environment. Delivery experience was very smooth, professional and courteous.
4 April 2026
Helpful friendly staff delivered on…
Helpful friendly staff delivered on time called before to let us know driver very helpful
21 March 2026
They arrived when they said and wore…
They arrived when they said and wore protective covers over their shoes. Were polite . Very helpful
28 March 2026
The delivery men were very…
The delivery men were very respectable,quick, professional and had an amazing attitude. They deserve a bonus
7 March 2026
Mac was amazing!
Mac was amazing! Really helpful and knowledgeable. The deal we got was fantastic and I hope the delivery goes as smoothly as the purchase!
7 March 2026
Unprompted review
Very helpful and friendly would…
Very helpful and friendly would recommend a friend and definitely use again.
24 January 2026
Dreams make dreams come true
Staff very helpful and went the extra mile to help with any problems. Listened to what I was looking for and helped with suggestions on which of the mattresses would be most suitable. Van to room service was excellent and delivery drivers helpful
21 February 2026
Nick Bowley in customer services was…
Nick Bowley in customer services was excellent ..
Professional & kind and very helpful in sorting out my matress exchange.
Shop staff were very good when we visited the store in Coventry, friendly and knowledgeable.
7 December 2025
Unprompted review
Very happy with out new bed
Excellent guidance through the purchase experience.
Delivered and assembled professionally and definitely getting a better nights sleep in our new bed.
Happy to recommend Dreams to friends or relatives.
6 February 2026
From start to finish the Dreams staff…
From start to finish the Dreams staff were excellent and professional. Not pushy, the store staff listened and gave sound advice.
Timetable for delivery was kept and over 3 days before taking delivery I had 3 notifications that they were going to keep to the schedule.
Delivery guys were excellent and efficient. Took all the packaging away and left my place clean and tidy.
I would recommend Dreams to anyone
16 February 2026
Unprompted review
Very happy with my purchase
Very happy with my purchase, great price and good quality. Highly recommend
13 June 2025
Gr8 nights sleep and very comfortable 👏
14 February 2026
Staff were excellent
Staff were excellent. Helpful but not pushy. Advised me on my headboard purchase and it's prompt delivery.
2 February 2026
Amazing staff, perfect bed
Amazing staff. Very knowledgeable on the science of sleep!
8 February 2026
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