Dreams - CoventryReviews 

Great staff at dreams showroom nothing to much trouble for the lady who dealt with me name Louise very knowledgeable on all aspects of beds mattresses and delivery was spot on time staff lovely to deal with top Marks many thanks.

Excellent service in store Louise spent a lot of time explaining the ottoman base and mattresses to us making it easy to choose the right ones for us. Delivery was on time and the guys worked swiftly to remove our old bed and mattress and installed the new ones.

Excellent service in store and very good delivery service thank you

Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when it was coming took it up stairs and took the old one away which was very heavy.

The sales person explained all aspects of the mattresses and then left us to try and decide which one would be the most suitable for me. He was friendly and very helpful.

Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a high standard and they showed us how to work them. Very polite and professional would definitely recommend them

It's the best thing ever

Great service and polite and non pushy staff. Pleaset experience. Recommended.

Great experience .. we had a guy called MAC from Coventry branch who helped us with everything we needed .. he went out of his way to ensure we chose the right mattress. He explained everything clearly and so we understood.. truly amazing experience and we live the mattress. Would Recommend anyone to go there. Speak to MAC.

Excellent on time delivery, sales and delivery staff very helpful.

Hi, This review has been a long time coming but I'm just back down from the clouds, after having purchased the Lucia single bed in dark brown faux leather on 17/4/26, and I'm so glad I did. What a bed, absolutely gorgeous makes the room look and feel cosy, ticks all the right boxes.

From the initial visit to the store, up until the bed was delivered, I can honestly say the customer service was first class and that's with me being indecisive (there's so much choice.) The Dreams staff at the Gallagher Retail Park, Coventry are a perfect example of excellent customer service. There’s flexibility and professionalism, definitely smooth operators. I can't thank you all enough.

The Delivery service was excellent and professional. Jamie and David were brilliant. Before I knew it my bed was assembled, and I agree from the many reviews I've read, it really does look more expensive than it is. I am very pleased with my purchase, I highly recommend this bed.

Keep up the good work Dream Team (The Gallagher Retail Park, CV6 5QG Coventry, GB)

Fantastic experience from help in the showroom to choose the right product then delivery on time and very good communication throughout.

They were knowledgeable, helpful & efficient

Being able to exchange my mattress for another with the 100 night sleep.

Really pleasant staff without being pushy.
Great selection, with a bed machine to measure your needs. Big range of choice and prices. Got a good deal so all good

We have recently had great service from Dreams.
The assistant was very knowledgeable regarding the products. She advised us on what was available. She was very approachable and friendly. The shop had a pleasant atmospheres and was clean and tidy.
The delivery teams were friendly and helpful. Communication regarding delivery was good and there were no delays.
It has been a very pleasant experience shopping at Dreams.

VisitedDreams at Gallagher Retail Park Coventry today. Robert the sales person was bubbly, extremely helpful, very knowledgeable, polite, offered us drinks, (hot and cold) measured me up on their mattress sleep simulator, offered excellent mattresses to suit! Not pushy, just extremely helpful! Nothing was too much trouble! A pleasure to deal with and I bought a mattress! 5 Stars is not enough! Thank you Robert!

Good customer services. Mac was awesome. Looked after our needs.

Absolutely amazing service from the Dreams team, from customer service in the store to the delivery guys who took away my son's old bed and put the new one in. Couldn't have asked for better.

Robert the sales rep at the Dreams store was great. Very helpful and got us a good discount.