Dreams - Croydon Reviews 

Very exceptional service by colleague - Moses. To me, it makes all difference. Was recommended by my workmates to come to Croydon to see him. All I'm happy and products really good value for money.

Really good customer service. Lots of variety to choose the best mattress.

Very friendly & patient team in the store whilst we made up our minds. I was rung in the morning of the delivery to confirm my time slot in addition to being emailed in advance.The drivers were very professional and had my bed assembled in no time. They explained about reassembling the bed should I need to move the it. All the rubbish was removed.All in all a very good experience.

The top range Tempure mattress is second to none.
Pricy but worth the money.

Good salesman Tried out mattress nice and firm

The men who brought it and assembled it were helpful and knowledgeable.
The single bed is great with plenty of storage under. A solid buy.

Good bed and mattress
Nice delivery guys
Clean and tidy - all packaging taken
Quick work to assemble

Went to Dreams, Croydon branch today and was met by Calvin. We explained that we wanted to renew our mattress and Calvin put us on a bed that tested what type of mattress we would need. He then showed us an array of mattresses that would suit our needs and happily let us spend as long as we liked trying them all out telling us the pros and cons of each mattress. We immediately felt there was no pressurised sales pitch. Calvin was genuinely ensuring that, if we did buy a mattress, we got the one best suited to our needs. We were so impressed with the quality of service from Calvin that we had no hesitation in buying our mattress from Dreams and we also decided to buy a bed frame as well

Very satisfied with service. Very polite! Nice job. Thank you

The men who delivered the bed were very curtious and polite. Did a very good job of taking the old bed away and assembling the new one. Took all the rubbish away as well. Very nice people.

Had a brilliant experience with dreams
Diane at the Purley Way store had loads of expertise and was so helpful in assisting us choosing a new mattress. Used the new sleepmatch machine and have to say now we have the mattress it is great

Great experience in the Purley Way store. Friendly stuff, no pressure and honest recommendations. The installation was smooth, clean and the staff courteous. Well recommend

It was really useful to go to a store and try the mattresses out. The member of staff we spoke to was very knowledgeable and helpful, with no pushy sales techniques.

Great Customer service, Shout out to Chyna and Gabby at the Purley way Croydon store for impeccable customer relations and for really understanding our needs . With their help I feel we have made the right choice. Really first class customer experience

Great customer service within the store. We were placed on a bed which measures how we sleep and gave us information about which beds would suit our needs best. The lovely sales assistant patiently took us around the store to try all these beds until we were happy we found the one.

Really helpful, unrushed, informative and actually relaxing experience with Noel, for whom nothing was too much trouble. We weren't hopeful of making a decision prior to visiting Dreams but felt confident in our eventual purchase. Nothing was too much trouble for Noel - he was helpful and patient and thanks to him the whole visit was totally stress free. Thank you!

Excellent service, sales guy was very helpful and explained everything what we have asked.
Definitely will buy again

Absolutely fantastic service from miss chyna, answered all my questions and made the purchase less daunting than o thought it would be, lovely lady Diane made my coffee as I sat and processed the order. Bed looks great
Thanks again girlies

Recommendation for Sales Representative and Delivery Team

We were extremely impressed with the service provided. The sales representative was highly experienced, polite, and patient. He took the time to answer all our questions thoroughly and offered clear, detailed explanations throughout the process. His professionalism made our experience smooth and reassuring.

The delivery team also demonstrated excellent service. They arrived on time, were polite and respectful, and assembled the bed quickly and efficiently. Their work was precise, and the overall delivery experience was excellent.

We highly recommend both the seller and the delivery team for their outstanding
Recommendation for Sales Representative and Delivery Team

We were extremely impressed with the service provided. The sales representative was highly experienced, polite, and patient. He took the time to answer all our questions thoroughly and offered clear, detailed explanations throughout the process. His professionalism made our experience smooth and reassuring.

The delivery team also demonstrated excellent service. They arrived on time, were polite and respectful, and assembled the bed quickly and efficiently. Their work was precise, and the overall delivery experience was excellent.

We highly recommend both the seller and the delivery team for their outstanding service and professionalism.

Dreams has a great selection of mattresses and the whole experience felt well organised and professional. Being able to try a wide range of options gave us real confidence in our final choice. The mattress selection machine was also very helpful, as it guided us towards suitable options and made the decision feel much more informed.

Our sales rep - Moses provided excellent service throughout. He was friendly, approachable and very accommodating, giving us the time and space to test different mattresses without any pressure. He was patient, knowledgeable and answered all our questions clearly. Overall, a genuinely positive experience and we would highly recommend this store.