Dreams - Gravesend Reviews 

I recently visited Dreams Beds and had a fantastic experience. The staff was incredibly friendly, welcoming, and genuinely helpful in guiding me to the perfect bed. They patiently answered all my questions and gave valuable advice without any pressure. The showroom itself was spotless, bright, and well-organized, creating a comfortable environment to browse and try different options. The entire experience was enjoyable, from start to finish, and I left feeling confident in my purchase. If you're looking for quality beds with outstanding customer service, I highly recommend visiting Dreams Beds for a pleasant and seamless shopping experience!

Staff are polite friendly, excellent!
New mattress is 10/10, very quick delivery also! Delivery guys were fantastic too , well mannered.

The lady that served us in gravesend dreams had great customer service and went through what i wanted and we ended up with the most comfortable bed i have had for years !!!

Very good company. Great staff and service. I had a pleasant experience ordering a bed and mattress. Received reasonable and professional advice. I am satisfied with my purchase.
Thank you

I started off in Gravesend shop staff so helpful and not pushy and then when my beds were delivered by two most helpful polite delivery men

Brilliant customer service. Polite, quick and happy to help me.

The attention I got and service was amazing couldn’t be happier very pleasant and obliging in every way

Couldn’t fault the staff at Dreams, from salespeople to installation every one of them was great. The bed is exactly as I hoped, mattress super comfortable. Only reason I gave 4 stars is because of the long delay with the bed arriving

Very good staff in shop and drivers where great too many thanks

Nice job and good material

Only had bed and mattress a short while not sure of the mattress yet. Might change it .

Staff did a great job in allowing me to see the different types of mattresses available. Which insured my decision to purchase the one i did . Think its better for customers to understand what and why they purchased, rather than be told . So great friendly patient service from dreams store “Gravesend” i went with the silent night sleepeasy very firm 1000 with built in memory foam etc, kinda feels invisible to sleep on .

Customer care is first class. From the point of choosing and ordering, to delivery.
Delivery on time and was well within the 2hr delivery time slot. Delivered with care and thoughtfulness. 10 out of 10.

Our visit to DREAMS at Gravesend went very well with a knowledgable sales assistant who new what she was doing. Having guided us around various types of mattresses we did an electronic test on a test bed.
The result being that we purchased a mattress that turns out to be the right choice, having had our new mattress for over a week we both feel very much better after a nights sleep. We are both sleeping much better than before.
Thank You very much.

Great experience. Would definitely recommend them.

Overall good but because of their own miscommunication problems they harass you by keep calling for no reason.

The staff at your Gravesend outlet were very helpful.
Plus the delivery staff,could not do enough to help

Helpful friendly staff in the showroom and delivery men.

Friendly and helpful staff, good choice of beds.

It was exactly what I was looking for. I dealt with very helpful staff. Ordering went well. Only a slight glitch when I went back to pay for and organise my old bed base removal as Dreams computers were down. Delivery was perfectly executed by two lovely guys. Very Happy customer here.