Massive thanks to the wonderful Jo who helped us choose a mattress. We had no clue what we were after, only the size we needed, but Jo sorted us out with Sleepmatch, different pillows to try and reall... See more
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We were looking to change our mattress so we went into dreams a very helpful lady approached us I can't think of her name she expained about the mattress tester so we layed on a bed that narrowed it d... See more
I’ll be honest and say I dreaded having to go bed shopping because of past experience with pushy salespeople. I can honestly say I didn’t feel like I was at any point under pressure to buy. All the st... See more
We received a first class service from Jonathan in the Llantrisant store. From the moment we stepped in side, we were given all the information and assistance needed to find the perfect mattress for u... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2A Glamorgan Vale Retail Park, CF72 8RP, Llantrisant, United Kingdom
- 01443 565821
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Absolutely amazing, Llantrisant store.
Absolutely amazing. My daughter bought a new bed and mattress. We bought a new mattress. They offered us the machine to find out what mattress would suit us. Very helpful, no hard sell. Definitely recommend this store in Llantrisant.
The two guys that delivered & installed…
The two guys that delivered & installed the bed were very friendly, chatty & professional. I would highly recommend such a fantastic service from shop to delivery & installation
The service from Dreams beds was….
The service from Dreams beds was friendly, informative and no pressure. We were very happy with the service from Dreams beds and purchased a new bed and mattress on our first visit. Now I have a very comfortable new bed which entices me to go to bed early.
A very satisfied customer
I am very happy with the whole process of buying a mattress from Dreams at Llantrisant. Paul, the Store Manager was welcoming and excellent with his advice.
The delivery men were polite and careful.
The whole experience of buying from this Dreams store is one that I would not hesitate to repeat when I buy another mattress. And finally I am very pleased with new mattress .
The staff were very friendly and…
The staff were very friendly and helpful when I visited the store when I visited the store
We received a first class service from…
We received a first class service from Jonathan in the Llantrisant store. From the moment we stepped in side, we were given all the information and assistance needed to find the perfect mattress for us, but also plenty of time to decide and never felt pressured. He was such a friendly person and made us feel like valued customers. Getting to try the special bespoke mattress fitter was also really helpful in guiding us to the right mattress. Would highly recommend.
All good and very happy!
Really helpful friendly staff that made a daunting task actually very easy helping me navigate all the different mattress types and recommending suitable options.
Great mattress delivery on time very…
Great mattress delivery on time very helpfull people
Quick efficient and pleasant
Quality and range of products
Professional manner of sales personnel. Quality and range of products
Professional staff and very helpful
Very knowledgeable staff, friendly and attentive. Not pushy and gave us plenty of time to come to our decision. Would highly recommend the service they provide.
From the moment we walked in to the…
From the moment we walked in to the delivery and installation Dreams took care of us. Very polite, pleasant, approachable and took care of our every need. The sales assistant was brilliant and so was the delivery team and installation of the bed and mattress.
Thank you for a wonderful experience
Excellent from start to finish
I bought a mattress from Dreams many years ago, but hadn’t set foot in any of their showrooms for at least 15 years or more. I went to the Talbot Green showroom and the customer service was brilliant from the word go. Nothing was too much trouble for Jonathan, their staff member, and he is a credit to their organisation. I was in the store for no more than 20 minutes, but in that time, I’d bought a bed and a mattress and agreed on the delivery date.
The bed and mattress was delivered as arranged, and everything was done as it should have been done, including taking away the old bed and mattress, and the Dreams delivery guys assembling the new bed and taking away all the packaging.
Would I recommend Dreams to anyone else? Too right I would! The entire experience was seamless and everyone I had dealings with, were totally customer focussed and professional.
Great service in the shop with very…
Great service in the shop with very good information and helpfulness from the salesperson. Good delivery men. And beds are great.
Great Service
Dreams staff are generally friendly and helpful but our experience in Llantrisant this weekend was above and beyond. John, the salesman dealing with us was excellent and could not have been more engaged, informed and keen to make sure we were getting what best suited our needs. On top of this he was bright and good humoured and we felt very relaxed dealing with him. Thanks.
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