Laylo Reviews 1,166

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent taste of the wines and their overall value for money. Many consumers appreciate the attractive and innovative packaging, finding it both convenient and aesthetically pleasing, making the wines suitable for gifts and various occasions. The delivery service is frequently highlighted for its speed and efficiency. However, some people were dissatisfied with the taste of certain wines, describing them as weak or having an odd flavor, and a few experienced issues with product leakage. Additionally, a small number of reviewers reported problems with delivery, including delayed or failed shipments.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the delicious and... See more

Quality

Reviewers consistently express satisfaction with the quality of the products. Customers frequently praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Value for money

Customers consistently report positive experiences with value for money. Many reviewers praise the reasonable... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My latest order from Laylo arrived perfectly on time for sharing with friends at a long Easter lunch. After enjoying Laylo wines from all over Europe since they launched in 2020, this one was a fine F... See more

Rated 5 out of 5 stars

Laylo is a small company with an excellent business aim - to sell quality wines in wine boxes and cans via mail order at a reasonable price. The range of wines is quite small but each is chosen to be... See more

Rated 5 out of 5 stars

Good ordering experience. The rose was light, summery and beautifully balanced. The cans of fizz were perfect and not overly bubbly. Lovely packaging and very convenient as we purchased to take to Ke... See more

Rated 5 out of 5 stars

Honestly, I had been skeptical about trying the (any) boxed wine, but after researching the (Naked Wine) history of the owners and the provenance of the Luberon producers, decided to take the plunge... See more


Company details

  1. Wine shop

Written by the company

Putting premium wines made by independent winemakers into boxes you can feel proud to display on your countertop. 🍷 Fresh for 6 weeks from opening 🌍 Generates 90% less carbon than glass bottles 🚚 Order before midday (Mon-Fri) for FREE next day delivery


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great wines with fast delivery

Great wines with fast delivery. Beware of the Luberon Rose and the Bacchus, they will vanish far quicker than you expect as they are so quaffable!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Lovely wines.....

As always, Laylo deliver lovely wines, beautifully boxed in fully recyclable packaging. Delivery is fast & reliable via Yodel.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Finally, a really good quality boxed sauvingon blanc!

I found this company recommended in an online forum as having actually good quality boxed wine, although they said it did cost a bit more than some others. I decided to try a box of their sauvingon blanc, as any I had tried before, both from supposedly respectable shops and supermarkets, were truly awful. I was not disappointed. The wine arrived safely, was beautifully packaged, and most importantly, lovely to drink. I don't think it's overpriced at all. It didn't lose any flavour or freshness over the weeks after opening either. Have ordered again and will continue to in the future.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

The wine is fantastic. Service too

The wine is fantastic. I like the Sangiovese especially. The price is good for the quality of wine and the boxed form factor suits me really well. I’ve only ever had one issue across more than a dozen orders and it was resolved quickly and effectively.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Delicious wines, fantastic customer service

Another repeat order from this company. I can’t rate them highly enough. The wines are consistently good and their customer service is second to none. For those sceptical over English wines, I can highly recommend their Bacchus.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Always delicious wine & gorgeous boxes!

Always delicious wine, great service and quick delivery. The packaging is gorgeous - good enough to be on show! I love being able to just have a glass without committing to opening a bottle. I would thoroughly recommend you try Laylo.

26 March 2025
Unprompted review
Rated 4 out of 5 stars

Laylo reacts quickly to occasional mistakes

Like any person or organisation Laylo may occasionally make a mistake. In my case a box was missing from a two box order. The first time that has happened after numerous previous orders delivered correctly and on time. Response to my email was very quick with profound apologies and overnight dispatch of missing item.

21 March 2025
Unprompted review

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