DriveDen Reviews 

3,401
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the outstanding build quality of the products, such as roof boxes and boot liners, which fit vehicles perfectly and securely. Consumers also warmly appreciate the competitive prices and the user-friendly website that makes finding the right car accessories completely straightforward and hassle-free. However, some people mentioned experiencing unexpected delivery delays or frustrating issues with couriers failing to deliver parcels on the scheduled days. A few other people also felt that helpful customer communication and tracking updates were lacking when shipments failed to arrive within the expected timeframe.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, perfect fit, and excellent value for... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive quickly... See more

Quality

Users describe positive interactions with quality, consistently highlighting the solid and durable materials... See more

Price

People report high satisfaction with the price, highlighting competitive costs and affordable alternatives... See more

Order

Clients share positive opinions on order, highlighting how easy the online website is to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Modula Falcon 550l roof box, it was delivered in few days time without any issues. Fast and professional delivery by DX, cant complain. Boxed and protected, promising ABS quality, wil... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more


Company details

  1. Car accessories shop

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,401)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to order on line

Very easy to order on line , fast delivery, staff very helpful when I had a problem, although it would of been better with a phone number to speak to a person rather than through e mail , but all good.

2 March 2025
Unprompted review
Rated 4 out of 5 stars

Great product

Great product , looks lovely on car although a little disappointed that I was given a voucher for signing up for emails for a certain amount of money of my first purchase but when I came to use it, it wouldn’t let me, think was just a gimmick?

4 February 2025
Unprompted review
DriveDen logo

Reply from DriveDen

Hi. Sorry to hear that. Unfortunately, we had just changed the code used but will get the discount refunded for you.

Rated 5 out of 5 stars

Excellent bike rack design

Excellent bike rack, delivered quickly by DriveDen.
The rack itself is really well designed, with no parts resting on glass or plastic bumper. Solid as a rock for carrying an ebike. No obstruction of tail lights or number plate, so no light bar required. Could even still operate the rear wiper if I needed to.
Rack came part assembled but fairly easy to put together the remaining parts. Good tip from an earlier reviewer to remove the top straps completely then join up the straps when mounting the rack on your car. Makes it much easier to set up.
Would readily recommend to anyone needing to carry an ebike on a hatchback with no need for a towbar.

2 March 2025
Unprompted review
Rated 4 out of 5 stars

Exactly what you should expect from a company

4*s for the company. Product advertising, purchase, good communication and very speedy delivery. All excellent. Only reason I've knocked a * off is due to the product itself, which, despite putting the rubber fill-in strips in place, still causes a weird noise whilst driving. Slightly annoying as it can be heard in the car and ended up with me searching high and low for the cause until I remembered I'd just put these on!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Rubber Mats

Great Rubber mats at a fraction of the price of Land Rover official ones. Fit really well [no cutting] and stay in place using the existing car fittment studs. So simple to fit and they look great. Fitted to my 2025 Land Rover Discovery. When I first tried to order they were out of stuck so I clicked the 'email when back in stock' button and they did about 10 days later! Ordered and took about 6 days for delivery. First class product ..... you won't be dissapointed.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Awesome ;-)

Very easy to use website, brilliant product details and checking with your car reg to make sure it's the right part and then very fast delivery. Definitely buying from DriveDen again ;-)

7 February 2025
Unprompted review

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