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DriveTime Car Sales - Raleigh Reviews 

97
•
TrustScore 4.5 out of 5

4.4

3628 Capital Blvd, 27604 Raleigh, NC, US

•

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See what reviewers are saying

Rated 5 out of 5 stars

I had a 5:30 pm appointment with Emily, I was told that they were backed up because of a significant amount of walk ins. Emily kept me informed of my wait time. She was very professional and made sure... See more

Rated 5 out of 5 stars

Amber was very incredible to talk to and handling business. Understandable and very patient lol thank you again. When you guys come to DriveTime make sure you go to Amber

Company replied

Rated 5 out of 5 stars

John was amazing! He really walked me through my very first car buying experience. He explained things very well and clear. I do not have any complaints or negatives about the service and care he sho... See more

Company replied

Rated 4 out of 5 stars

The sales rep lady by the name of Emily over here in Raleigh, North Carolina, sweetheart I give her 100 stars real respectful, real pleasant good at what she does


Company details

  1. Used car dealer
  2. also in
  3. Auto market
  4. Car dealer
  5. Car finance and loan company

About DriveTime Car Sales - Raleigh

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3628 Capital Blvd, 27604, Raleigh, NC, United States

  • 19193340124
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4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

All reviews

(97)

2,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Amber was very incredible to talk to…

Amber was very incredible to talk to and handling business. Understandable and very patient lol thank you again. When you guys come to DriveTime make sure you go to Amber

4 November 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Abraham. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Car purchase without glitches

I had a 5:30 pm appointment with Emily, I was told that they were backed up because of a significant amount of walk ins. Emily kept me informed of my wait time. She was very professional and made sure I fully understood the process. She definitely had the perfect sales rep attitude. The entire process went smoothly.

4 November 2026
Rated 5 out of 5 stars

John was amazing

John was amazing! He really walked me through my very first car buying experience. He explained things very well and clear. I do not have any complaints or negatives about the service and care he showed.
If anyone is looking or thinking of a buying a vehicle, I am sending them John’s way 100%!

24 October 2026
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

Thank you for taking the time to leave a review, William! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

I was nervous about the car purchase…

I was nervous about the car purchase but I came to the Raleigh location and the atmosphere was peace full and relaxing. I no longer felt nervous. I was assisted right away. Danica was a tremendous help!! She showed me my options and they were definitely in the range of what I planned and could afford. I was completely satisfied Thank You Danica for making this a great experience for me it meant a lot!!!

19 September 2026
Unprompted review
Rated 1 out of 5 stars

They sold me a lemon

They sold me a lemon. Car won’t start after just three to four months of car payments…3628 Capital Blvd Raleigh I knew it was to good to be true

28 July 2026
Unprompted review
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Reply from DriveTime Car Sales - Raleigh

Thank you for leaving your review, Brandi Alex. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Jasmine Brown has excellent customer…

Jasmine Brown has excellent customer service! This is the second vehicle that my family has purchased due to her professionalism and warm hospitality. She made this process efficient and with ease. She’s organized and walked us through the process and meet all my expectations! I will recommend Drive Time to potential buyers based on my overall experience with Jasmine Brown!! ❤️

27 May 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I bought a f150 truck today…

My wife and I bought a f150 truck today the truck was great, even greater than the truck is the saleswoman Jasmine Brown she was absolutely incredible she really worked her butt off for us to get the deal done for us not only that but she was great to deal with informative kind and on the ball , all the other staff there were great as well they all were polite kind and make you feel at home over there would definitely recommend Jasmine Brown if you decide to go there like I said professional and a great personality to top it off ,with that said thank you to her and all the other staff that are there, the truck is great couldn't be happier, we wish you all the best ,sincerely rob and Carrie k.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Jasmine Brown

Do not go here. I was sold a car that was in a major wreck. And was not disclosed.

8 April 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

Thank you for sharing your feedback with us, Alex. We love hearing about your car-buying experience at our Raleigh DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Emily got me LITERALLY the car that I…

Emily got me LITERALLY the car that I have always wanted. The process was extremely simple. She made me feel so welcome and nothing about the process was complicated at all. Thankkkk youuuu my girlllllll !!!!

6 April 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We appreciate the 5-star rating you submitted, Natalia Rogers. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

John Kuria cared for us and kept us…

John Kuria cared for us and kept us happy thank you for the love and support and great customer service

19 March 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Ahmadi. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I worked with Jasmine Brown and she…

I worked with Jasmine Brown and she helped us tremendously!! Please come see her and she will get you in a vehicle!!! Thank you again!!

4 March 2026
Unprompted review
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Reply from DriveTime Car Sales - Raleigh

Thank you so much for your kind words, Creola . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jasmine was very helpful and…

Jasmine was very helpful and knowledgeable. Answered any questions I had and made sure I was comfortable in the whole process.

23 February 2026
Unprompted review
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

We are grateful to have you as a valued DriveTime customer Jessica. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

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