The team were exceptional by providing me with brilliant advice on the correct drum kit for my son and highly recommending multiple options for me from new to second hand. they discussed his musical p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #30 of 61 best companies in Music shop
Contact info
58 Lavender Hill, SW11 5RQ, London, United States
- 0208 228 1000
- sales@drumshack.co.uk
- www.drumshack.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very speedy delivery and good price.
Great to be able to buy everything from…
Great to be able to buy everything from real drummers. Delivered almost immediately.
Prompt to help
Great email contact
Great email contact, fast delivery (next day even though I had free delivery), fantastic product.
Great price with a reliable service
I don’t usually do reviews but you guys deserve a good one.
I ordered my Yamaha light hardware because I heard it was a game changer in a drummer’s life.
I told Ethan at Drumshack that I needed it delivered before my final rehearsal for the gig. It was supplied and delivered on time as promised!
Thank you guys N
I had to wait a couple of weeks on my…
I had to wait a couple of weeks on my items coming into stock before receiving them by delivery..but communication to myself from drumshack was excellent on how long I'd have to wait from the start of the order til delivery..items arrived well packed and in first class condition 👍
Great buy!
Great buy - Fab item, just as described, well packed arrived safe and sound! Just what I was looking for!!
Always a great service
Always a great service. They can't do enough for you. A proper drummers shop for all ages and abilities
TD-07 V Drums
This is absolutely amazing…. And for the cost… It’s a quality product and plays brilliantly.
Well priced product
Well priced product, a replacement for original order sorted rapidly and received next day. Gig fulfilled, I am over the moon with these service.
Thank you guys 🤘
Good practice
The company kept me informed re delivery, my drum was safely packed and arrived on target and its beautiful
Clear communication
Clear communication, when tje cajon i ordered wasn't in stock I was refunded the money straight away and was asked to confirm if I still wanted the product but needed to wait for it to be back in stock. Smooth delivery and great quality cajon.
good communication and prompt delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







