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Dyno-Rod - North East Reviews 

1,159
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done

Company replied

Rated 5 out of 5 stars

Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more

Company replied

Rated 5 out of 5 stars

Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,159)

8,500 reviews in the last 12 months

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Rated 5 out of 5 stars

I booked Dyno-Rod on line yesterday for…

I booked Dyno-Rod on line yesterday for one of there engineers to come out today to unblock our downstairs toilet as my wife snapped a toilet brush head and was lodged in the u-bend Wayne turned up and proceeded to asses the problem using his camera system and a rod plunger after 20 mins he flushed it out and showed me the snapped brush head and now toilet operates as it should I would recommend if you cannot unblock it yourself call these out. And when he finished he said he was ex Army so was great to meet a fellow veteran and knew a few of my mates who had served. Once again cheers Wayne B for your swift work 🇬🇧

3 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon,

Its great to hear that our engineer was able to resolve the blocked toilet issue swiftly and efficiently. We appreciate you recommending our services. Thank you for sharing your positive experience!

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Prompt service

Prompt service. Checked all sinks, shower and toilets, plus outside drains. Thank you.

1 October 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you received prompt service and that we managed to check everything was clear. Thank you for your positive feedback!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Blocked drain

Rang on the Monday afternoon and the guy turned out Tuesday morning at the time stated. Blocked drain sorted by John, all done and cleaned up within a hour. Great service by John, would definitely recommend.

30 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Gary Coulson,

We're happy to hear that the drain issue was resolved quickly and efficiently! We appreciate your positive feedback and are glad you were satisfied with the service. Thanks for recommending us!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Called contact centre on sun afternoon…

Called contact centre on sun afternoon - spoke to Sean who was excellent friendly professional and reassuring and confirmed everything - engineeer out within 90 minutes and issue resolved - was a little pricey but call out in a Sunday for essential waste blockage - highly recommend !

28 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

David Newell,

We're happy to hear that you were provided you with excellent, friendly, and professional service. We appreciate your recommendation, and we're glad the issue was resolved quickly. Thank you for your feed back!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Arrived promptly and clearly explained…

Arrived promptly and clearly explained what would be needed to do the job. Once completed he cleaned up after himself, would definitely recommend.

24 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon,

Thank you for your review, we're happy to hear that you were pleased with the prompt service. We appreciate your recommendation and for trusting us with your drainage problem.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent service carried out by a…

Excellent service carried out by a knowledgeable professional employee

22 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Martin,

We appreciate you taking the time to leave a review. We're delighted to hear that you were satisfied with our service, thank you for choosing Dyno-Rod.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Brilliant service from Dyno rod…

Brilliant service from Dyno rod recently. Had a blocked drain with waste water coming into the property and within a few minutes of calling them they were on their way. They got to the property and because of a complication they couldn’t begin work but when I phoned back later they were on it straight away. It was an awful job and they carried it out efficiently and courteously. I can’t thank them enough !!!

18 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Alanna Taylor,

We're happy to hear that our service resolved your blocked drain. We appreciate you choosing Dyno-Rod and taking to time to provide your feedback. Thank you!

David Screen, Dyno-Rod

Rated 4 out of 5 stars

Quickly fixed

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but it was all sorted within an hour and he cleared away all the gunk around the drain. Explained everything he was doing and cleaned up all the splashes.

17 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Mr JF,

We appreciate you taking the time to share your experience. We're glad we were able to resolve your drain issue. We will share your comments with the team.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Wayne was brilliant new the route of…

Wayne was brilliant new the route of the problem straight away. Even on a Sunday was friendly and professional. Cleared the issue quickly and left the place tidy cheers

14 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Dean lathbury,

We're happy to hear that we were able to clear the issue quickly, We appreciate your review and thanks for using Dyno!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Great service booked online for that…

Great service booked online for that afternoon. Great communication about when they would arrive. Sorted problem

13 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Emma,

We're happy to hear that you had a positive experience with our service! We appreciate your feedback, we will share it with the team, Thanks!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent Service

Phoned up, call answered promptly. Efficiently booked in for that morning. Then received an update call and text message. Operator arrived on time, was polite, efficient, and good value given nature of our blocked drain. I would 100% recommend Dyno-rod.

12 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Mark Pickering,

We appreciate your excellent review! It's great to hear that our team responded quickly and resolved your blocked drain effectively. We're glad you were satisfied with the service and would recommend us. Thank you for choosing Dyno-Rod

David Screen, Dyno-Rod

Rated 4 out of 5 stars

Prompt and efficient

Prompt, courteous, knowledgeable, friendly

3 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

WAW,

We appreciate your positive feedback and we're glad you were satisfied with our service. Thank you.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

We had a blockage that effected the…

We had a blockage that effected the business, Wayne was prompt , friendly efficient and worked around our restrictions to get it sorted, top guy

1 September 2025
Unprompted review
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Reply from Dyno-Rod - North East

Hi Andrew

We're really happy to hear that the work was prompt, efficient, and accommodating to your business needs. Thank you for sharing your positive experience with us and thank you for using Dyno!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Used the booking system on line

Used the booking system on line, received a phone call in minutes and they arrived within the hour. Excellent service, would 100% recommend and use again.

27 August 2025
Unprompted review
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Reply from Dyno-Rod - North East

Laura Dodd,

We're happy to hear that our booking system worked well for you. We appreciate your recommendation and are grateful for your feedback!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Easy booking via the internet

Easy booking via the internet, a phone call from Keith to inform us he was on route and without fuss was able to confirm where the problem lay.. Definitely Dyno Rod would be my first call option if we had a problem again.

22 August 2025
Unprompted review
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Reply from Dyno-Rod - North East

Andrew,

We appreciate your positive feedback and are glad you had a great experience. Thank you!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Wayne delivered a first class service.

Wayne came round at 8.30am, which was great - I was told it would be between 8am and 1pm. Drain was blocked with hardened grease - Wayne diagnosed the problem in no time and cleared the blockage really quickly - polite, high quality, efficient, professional service with a big smile!

21 August 2025
Unprompted review
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Reply from Dyno-Rod - North East

James Gould,

Thank you for your positive review. It's great to know the diagnosis and clearing of the blockage were done quickly and professionally. Thank you for choosing Dyno-Rod.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Really great service

I booked online on the Sunday evening and got the email confirmation straightaway. This was followed by an email and text in the morning to let me know someone would be there that day. I then got a call later in the morning from John, the engineer, who said he was around 30mins away. He arrived and tried to unblock the drain, but it wasn't shifting. We needed to access the manhole, which had been covered over, so he deferred the job and came back the next day to sort it all, once the manhole was accessible. Despite how full the manhole and drains were, he got it all sorted in less than 30mins and everything is flowing again so I'm very happy.

19 August 2025
Unprompted review
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Reply from Dyno-Rod - North East

Sarah,

We're happy to hear that you were pleased with our engineer's efforts to resolve the drain issue, even with the challenges encountered. We really appreciate your positive feedback and will share it with the team.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Efficient service

Wayne attended promptly and removed the blockages effectively. He also checked that the drain was in a sound condition using cameras.

17 August 2025
Unprompted review
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Reply from Dyno-Rod - North East

Annw Rayner,

Thank you for taking to time to provide a review of your visit. We're happy to hear that the service was prompt we were able to resolve the issue with the drain blockage. We appreciate you choosing Dyno-Rod and thanks again for your feedback.

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Wayne the drain man

Booked online and followed up with a call as needed from unblocking before holiday cottage guests arrived next day.
Wayne called me 7am next day said he would be here by 8am, gave costs and asked questions about issue.
Arrived on time, fixed blocked drain quickly and efficiently. Friendly and efficient, perfect job and would highly recommend dyno rod and Wayne

16 August 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Shelley Leslie,

We appreciate you sharing your experience. We're happy to hear that the service was prompt and efficient, especially with the urgency of your holiday cottage guests' arrival. We're glad we could resolve the drain issue effectively!

David Screen, Dyno-Rod

Rated 5 out of 5 stars

Brilliant, honest service

I was able to book an appointment online for the next day for a blocked drain. A survey done on a new property stated the drain was blocked. When the guy came from dynorod, he quickly identified that it was just surface dirt. He cleared it away and even checked a second drain. As it wasn't blocked, there was no charge! He was on time and messaged to say he was on his way and couldn't have been more helpful when he arrived. Definitely worthy of 5☆

12 August 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Hi Sarah, we're really happy to hear that you had a positive experience with our service. It's great to know that the engineer was able to quickly resolved the issue and was helpful. Thank you for your star review!

David Screen, Dyno-Rod

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