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Dyno-Rod - North East Reviews 

1,158
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done

Company replied

Rated 5 out of 5 stars

Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more

Company replied

Rated 5 out of 5 stars

Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,158)

8,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Blocked toilet drain

Efficient, appt booked to suit and kept to the date and time. In fact was early. The man was polite, friendly and very quickly sorted the problem. Not cheap, but a service required and very reliable.

26 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to provide your feedback following our visit. We're happy to hear that we were able to resolved the issue quickly. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Prompt and effective

Prompt, efficient and effective service, good communication

25 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning, Thank you for taking the time to share your positive experience with us. We really appreciate that you chose Dyno-Rod

Rated 5 out of 5 stars

Two guys who took their time to do a…

Two guys who took their time to do a totally professional job, great attention to detail, skilled craftsmen. Complicated task ( from my point of view) but problems solved. Thankyou.

21 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

We really appreciate you taking the time to share your feedback. We're glad to hear that you were satisfied with the team's attention to detail and problem-solving skills. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great customer service

Great customer service. Very helpful and professional. Came when they said and carried out the work quickly and effectively. Offered future advice to prevent further blockages.

19 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Russell,

We appreciate you taking the time to provide feedback your experience! We're happy to hear that you found our service helpful and professional, we will share this with the team. Thank you for choosing Dyno-Rod.

Dyno-Rod

Rated 5 out of 5 stars

Rang just after 8am engineers arrived…

Rang just after 8am engineers arrived at 10 30 drain cleared within 20 minutes excellent service two great guys very polite

18 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for taking the time to share your feedback. We are so glad the engineers were able to sort your issue, we appreciate you choosing Dyno-Rod. Thank you!

Rated 5 out of 5 stars

Delayed well deserved thank you

Ive taken too long to write this review so have forgotten the date but it was late Oct 25.
I didn't want to just let the review slide as the service was exemplary.
I was really worried and anxious but when Wayne arrived, he was reassuring and and just got straight on with the job. He was extremely thorough and determined to find the problem. He went way above and beyond duty to find a solution and of course he did.
He is an asset to Dyno rod and a thoughtful and professional workman. He made an awful experience far less stressful for me and I can't thank him enough.
Thank you Wayne

23 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning,

We appreciate you taking the time to share your experience. We're happy to hear that you were happy with the service you received and Wayne was determined to find a solution for you. We are grateful for your kind words and have shared them with the team!

Rated 5 out of 5 stars

ED 5858

Speedy efficient service would recommend

17 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you choosing Dyno-Rod and thank you for taking the time to leave us your feedback

Rated 5 out of 5 stars

Blocked External Drain

Had a problem with my external drains for a while, HomeServe previously came out, couldn’t access the drain & refused to help any further. Wayne came out & refused to be beaten by it, a coffee later access was gained & the blockage was cleared within minutes. Great service & great guy!

9 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you sharing your feedback. We're happy to hear that we were able to resolve the difficult drain issue for you. It's great to know. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

I had a blocked upstairs toilet

I had a blocked upstairs toilet, the service was quick, friendly and cheaper than other service providers which I was pleasantly surprised about. The engineer made sure that everything was sorted before he left and explained what the issue was so that I could try to avoid a future issue. 10/10

14 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback regarding your experience. We're happy to hear that our engineer was able to resolve your issue. We will share this with the team and we appreciate you choosing Dyno-Rod .

Rated 5 out of 5 stars

Fast reliable service

Quick same day service. Reliable and prompt. Would recommend.

13 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning Caroline,

We are so glad you were happy with the quick resolution and we appreciate you taking the time to recommend our same-day service!

Best wishes

Dyno-Rod

Rated 5 out of 5 stars

Blocked Drain

Great guys - worth every penny for a horrid job. I’m so grateful.

7 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning

We're so glad we could assist you. Thank you for your appreciation and for choosing Dyno-Rod; it means a lot to us!

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Fantastic Service!

Fantastic service. The operative (apologies, I don’t remember his name) provided clear updates as to when he was going to arrive and what work he was going to undertake at my house. He went above and beyond the original scope of work and cleaned up before he left.

22 October 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback. We're delighted to hear that we were able to provide updates and that we went above and beyond to sort your issue. We'll be sure to pass on your kind words and thanks again for choosing Dyno-Rod

Rated 5 out of 5 stars

Needed emergency call out for blocked…

Needed emergency call out for blocked sewage pipe. Excellent service. Engineer was excellent. Great communication. Very efficient and friendly. Would certainly recommend.

20 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you letting us know about your experience and we're delighted to hear that you consider we provided excellent service. We will share this with the team and appreciate you choosing Dyno-Rod

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Superb service from Wayne North East

This is probably the best review I have ever written. I was visited by Wayne from Dyno rod North East. We had badly blocked drains. The issue was resolved efficiently and quickly but the main thing was his manner. He was super helpful. I think he helped much more than others would have. I have had many tradesmen visit but none have ever been as helpful. Cheers

16 October 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your experience. We're happy to hear that the drain issue was resolved and that you found Wayne helpful. Thank you for your feedback.

Rated 5 out of 5 stars

Kitchen sink repair

Arrived within the timescale quoted. Quickly identified the problem with the kitchen tap and carried out the remedial work needed. Polite and professional at all times.

17 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback! We're happy to hear that our engineer managed to resolve the issue with the kitchen tap. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service, arrived early and meet all expectations

17 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review and thank you for choosing Dyno-Rod for your CCTV survey

Rated 5 out of 5 stars

Simply the best

Andy turned up to find and repair my water leak and began by cutting away part of the hall ceiling to find the issue. He was a really nice bloke who is very good at his job and a credit to Dyno rod. Due to needing more parts he quickly went of to get them so he could finish the job and restore our heating and hot water. He also needed some assistance with the repair and arranged for James to turn up and assist him. Another really nice bloke who cracked straight on with the job in hand and is also a credit to Dyno rod.
Both lads were very positive and really wanted to do a good job which is a rarely the case these days. I was very impressed and would definitely recommend Dyno rod especially if you get Andy or James to do your emergency repair. Thanks lads 👏🏻

16 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're happy to hear that you were impressed with the service during your repair. We appreciate your positive feedback regarding the team's dedication and commitment to providing excellent service. Thank you!

Rated 4 out of 5 stars

Good service but problem is he’s Left a…

Good service but problem is he’s Left a trail of dirty tissue and residue all on the top of the drive. Only saw after he left as I’m disabled and couldn’t go to check until it had dried. For the price of it and for hygiene reasons no residue should have been left behind.

9 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning

We apologise for issue you have reported. We have tried to contact you to arrange a return visit to resolve this issue, please call and we will sort this out straight away. Many thanks for the review. Please call 0191 4150415

Rated 5 out of 5 stars

Highly recommend

Wayne came out today and went above & beyond,.

Great job and a top bloke

7 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're happy to hear that we were able to resolve your issue. We appreciate you taking the time to leave us this great feedback!

Dyno-Rod

Rated 5 out of 5 stars

Lovely bloke

Lovely bloke. Did the job efficiently . Good dealings with the office too.

6 October 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're happy to hear that you had a positive experience. Thank you for your kind words and for using Dyno-Rod

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