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Dyno-Rod - North East Reviews 

1,159
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done

Company replied

Rated 5 out of 5 stars

Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more

Company replied

Rated 5 out of 5 stars

Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,159)

8,476 reviews in the last 12 months

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Rated 5 out of 5 stars

Condensate pipe leak

Carl S. arrived bang on time, listened to our problem of water dripping through our kitchen ceiling and identified the location of the condensate pipe leak immediately, even though it was in an awkward place under the upstairs boiler cupboard floorboards. Leak fixed, everything left tidy. Mrs H. is now happy. Cheers Carl, Top Bloke.

27 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mr Henderson,

We're delighted to hear that the source of the leak was identified quickly and resolved efficiently. We appreciate your positive feedback regarding the promptness and tidiness. Many thanks for your review!

Dyno-Rod

Rated 5 out of 5 stars

Called Dyno-Rod

Called Dyno-Rod, spoke to a very helpful lady who was able to quickly arrange for someone to come.oit later that day, she also clearly explained the costs. Wayne arrived on time and was very friendly and chatty and it took him no time at all to clear the blockage and he left everything tidy before he left. Great service.

25 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon Mrs Henderson,

We really appreciate you sharing your experience. We're delighted to hear that we were helpful in arranging the visit and clearly explained the costs, the technician was friendly, efficient, and tidy. Thank you for the positive feedback and choosing Dyno-Rod North East

Rated 5 out of 5 stars

excellent service and plumbing…

excellent service and plumbing expertice, especially ELLIOTTE who has been to us in stockton on tees a few times with a perfect job each time and spends time extra to help and advice, well done and especially to elliotte.

25 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Dr Cromwell,

We appreciate you sharing your experience. We're happy to hear that you received excellent service and plumbing expertise. Thank you for acknowledging the extra time spent to help and advise.

Dyno-Rod

Rated 5 out of 5 stars

An easy and effective way to solve our problem

Easy to book an appointment. David came within the allocated time frame and was clear explaining cost and how he would investigate. He worked quickly to clear out our blockages, working systematically to ensure the drains cleared effectively. Mess was minimal and David cleaned up on completion of the job and explained DYNO guarantee. Would definitely recommend and would use again if required.

25 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon

We appreciate you taking the time to share your experience. We're delighted to hear that booking was easy and that we arrived on time and completed the work. Many thanks for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Quick and Excellent Service

Had a blocked waste water drain that had suddenly started flooding the yard - Dyno-Rod came v. quickly and shoutout to Wayne who got it unblocked and sorted in 15 minutes.

25 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

We're delighted to hear that we could resolve the blocked drain and flooding issue in your yard. We appreciate you mentioning the engineer, we will share this review with him. Many thanks for choosing to use Dyno-Rod North East

Rated 5 out of 5 stars

Professional, no-nonsense service from Wayne at Dyno

After being let down by a "home maintenance" provider who seemed more interested in finding reasons not to do the job than actually fixing it, I called Dyno. The previous people told me the manhole covers couldn't be lifted and they only had 30 minutes per job. I felt completely unserved.
I rang Dyno at 1:00 PM. They gave me a clear price and Wayne arrived that same afternoon. He told me to "chill out," got straight to work, and lifted the "unliftable" manhole cover without a single complaint. Within 40 minutes, the drain was clear and he was on his way.
While others will give you a list of what they can’t do, won’t do, or don't want to do, Dyno just got the job done without the fuss. Great job, Wayne—thanks a lot, mate. You’re a credit to the team.

24 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Pitchford,

We're delighted to hear that you had a great experience! It's wonderful to know that we could resolve the issue quickly and efficiently, especially after your previous experience. We really appreciate your kind words. Thank you for the positive feedback we will share it with the team!

Dyno-Rod

Rated 5 out of 5 stars

BRILLIANT SERVICE

Prompt, friendly and got the job done. Wayne was very polite and resolved my problem quickly and with very little mess

24 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon,

We appreciate you sharing your feedback. We're happy to hear that your issue was resolved quickly and efficiently, with minimal mess. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

So fast in response from first contact…

So fast in response from first contact to engineer arriving- he was very efficient, professional and friendly

24 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Afternoon,

We appreciate you sharing your feedback. We're happy to hear that the service was fast and that the engineer was efficient, professional, and friendly. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Wayne was very professional and…

Wayne was very professional and explained exactly what he was doing he did a great job also very friendly and easy to talk to definitely recommend him

20 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Booth,

We appreciate you sharing your feedback! We're delighted to hear that our engineer was professional, explained the process clearly, and was friendly. We're glad you recommend our services.

Dyno-Rod

Rated 5 out of 5 stars

Happy Customer

Barry and David were very friendly and gave a lot of advice regarding ongoing maintenance to our internal plumbing. Definitely would get DynoRod out again if required.

20 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Dixon,

We appreciate you sharing your feedback. We're happy to hear that the engineers were friendly and provided helpful advice regarding plumbing maintenance. Thank you for your positive feedback and for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Wayne was very helpful

Wayne was very helpful: Advised on how to create an inspection panel should the smell not ho away and better access is needed in future.

20 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning John,

We're delighted to hear that our advice on creating an inspection panel was helpful! We appreciate your positive feedback and thank you for taking the time to share your experience.

Dyno-Rod

Rated 5 out of 5 stars

I was visited today to have a filter…

I was visited today to have a filter installed on my boiler, the engineer was very friendly and respectful of my property, Carl S did a great job

18 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Roberts,

We appreciate you sharing your feedback! We're happy to hear that the engineer was friendly, respectful of your property, and completed a great job installing the filter on your boiler. Many thanks for choosing Dyno-Rod

Rated 5 out of 5 stars

Great experience

Came out on a Sunday, prompt sevice, job done and cleaned up, cant fault it, thankyou so much.

15 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Howarth ,

We're happy to hear that you received prompt service on Sunday, and the job was completed to your satisfaction. Thank you so much for your positive feedback!

Dyno-Rod North East

Rated 5 out of 5 stars

Wayne did a great job

Wayne did a great job. Phoned to give us an arrival time. Prompt and very efficient. Very friendly and informative throughout.

13 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Craggs,

We appreciate you taking the time to share your experience. We're happy to hear we were able to resolve your issue and that our engineer was prompt & efficient. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

They solved my problem yesterday very…

They solved my problem yesterday very good people and skilful.

11 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Salman Muradi,

Thank you for choosing Dyno-Rod - We appreciate your positive feedback! We are so glad our team was able to skillfully resolve your issue yesterday.

Dyno-Rod

Rated 5 out of 5 stars

Efficient service from beginning to end.

The booking process was straightforward. I was given a date and time slot for the work to take place. On the day Paul phoned to give me an estimated time of arrival. After he was shown what the problem was he explained the processes that would take place and got on with the work. After it was completed he explained what the problem had been and what he had done to resolve it. The invoice was sent a few minutes afterwards. An impressive 5 star experience for an unpleasant problem!

9 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Browne,

Thank you for your review of our service we provided. We are delighted to hear that the booking process was straightforward and that the work was explained clearly. We appreciate you taking the time to leave us this positive feedback. Many thanks for choosing Dyno-Rod North East.

Dyno-Rod

Rated 5 out of 5 stars

Excellent work

The engineer arrived promptly, was very helpful and polite and did a great job

9 March 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Muggleton,

We're delighted to hear that our engineer was punctual, helpful, and courteous, and that they completed the job successfully. Thank you for your positive feedback and for choosing Dyno-Rod North East!

Dyno-Rod

Rated 5 out of 5 stars

The bloke that came out was really nice…

The bloke that came out was really nice and very helpful offered advice to save us money and overall cleared up any questions we had about our drains I would recommend this company to anyone

6 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Horn,

We appreciate you sharing your experience. We're happy to hear that we the engineer was helpful and offered advice. Thank you for choosing Dyno-Rod North East and for recommending our company!

Dyno-Rod

Rated 5 out of 5 stars

Easy to book. Friendly Service.

Easy to book.
Good communication before arriving.
Nice lad who dealt with the problem quickly and effectively.

27 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that booking was easy and our communication was helpful. We're also glad the issue was resolved quickly and effectively for you. We appreciate you taking the time to sharing your feedback we will share this with the team and thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Online booking ,engineer came on time .

Online booking ,engineer came on time .
Carried out the work to a high standard. Excellent job and I have to say great experience.
Thank you so much
Sonia

24 February 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Hossain,

We appreciate you taking the time to share your thoughts. We're delighted to hear that the online booking was convenient and the work was completed to a high standard. Thank you for choosing Dyno-Rod North East!

Best wishes
David Screen
Dyno-Rod

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