Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done
Company replied

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Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done
Company replied
Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more
Company replied
Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more
Company replied
Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Rosse Close 5, NE37 1ET, Washington, England, United Kingdom
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Carl S. arrived bang on time, listened to our problem of water dripping through our kitchen ceiling and identified the location of the condensate pipe leak immediately, even though it was in an awkward place under the upstairs boiler cupboard floorboards. Leak fixed, everything left tidy. Mrs H. is now happy. Cheers Carl, Top Bloke.

Reply from Dyno-Rod - North East
Called Dyno-Rod, spoke to a very helpful lady who was able to quickly arrange for someone to come.oit later that day, she also clearly explained the costs. Wayne arrived on time and was very friendly and chatty and it took him no time at all to clear the blockage and he left everything tidy before he left. Great service.

Reply from Dyno-Rod - North East
excellent service and plumbing expertice, especially ELLIOTTE who has been to us in stockton on tees a few times with a perfect job each time and spends time extra to help and advice, well done and especially to elliotte.

Reply from Dyno-Rod - North East
Easy to book an appointment. David came within the allocated time frame and was clear explaining cost and how he would investigate. He worked quickly to clear out our blockages, working systematically to ensure the drains cleared effectively. Mess was minimal and David cleaned up on completion of the job and explained DYNO guarantee. Would definitely recommend and would use again if required.

Reply from Dyno-Rod - North East
Had a blocked waste water drain that had suddenly started flooding the yard - Dyno-Rod came v. quickly and shoutout to Wayne who got it unblocked and sorted in 15 minutes.

Reply from Dyno-Rod - North East
After being let down by a "home maintenance" provider who seemed more interested in finding reasons not to do the job than actually fixing it, I called Dyno. The previous people told me the manhole covers couldn't be lifted and they only had 30 minutes per job. I felt completely unserved.
I rang Dyno at 1:00 PM. They gave me a clear price and Wayne arrived that same afternoon. He told me to "chill out," got straight to work, and lifted the "unliftable" manhole cover without a single complaint. Within 40 minutes, the drain was clear and he was on his way.
While others will give you a list of what they can’t do, won’t do, or don't want to do, Dyno just got the job done without the fuss. Great job, Wayne—thanks a lot, mate. You’re a credit to the team.

Reply from Dyno-Rod - North East
Prompt, friendly and got the job done. Wayne was very polite and resolved my problem quickly and with very little mess

Reply from Dyno-Rod - North East
So fast in response from first contact to engineer arriving- he was very efficient, professional and friendly

Reply from Dyno-Rod - North East
Wayne was very professional and explained exactly what he was doing he did a great job also very friendly and easy to talk to definitely recommend him

Reply from Dyno-Rod - North East
Barry and David were very friendly and gave a lot of advice regarding ongoing maintenance to our internal plumbing. Definitely would get DynoRod out again if required.

Reply from Dyno-Rod - North East
Wayne was very helpful: Advised on how to create an inspection panel should the smell not ho away and better access is needed in future.

Reply from Dyno-Rod - North East
I was visited today to have a filter installed on my boiler, the engineer was very friendly and respectful of my property, Carl S did a great job

Reply from Dyno-Rod - North East
Came out on a Sunday, prompt sevice, job done and cleaned up, cant fault it, thankyou so much.

Reply from Dyno-Rod - North East
Wayne did a great job. Phoned to give us an arrival time. Prompt and very efficient. Very friendly and informative throughout.

Reply from Dyno-Rod - North East
They solved my problem yesterday very good people and skilful.

Reply from Dyno-Rod - North East
The booking process was straightforward. I was given a date and time slot for the work to take place. On the day Paul phoned to give me an estimated time of arrival. After he was shown what the problem was he explained the processes that would take place and got on with the work. After it was completed he explained what the problem had been and what he had done to resolve it. The invoice was sent a few minutes afterwards. An impressive 5 star experience for an unpleasant problem!

Reply from Dyno-Rod - North East
The engineer arrived promptly, was very helpful and polite and did a great job

Reply from Dyno-Rod - North East
The bloke that came out was really nice and very helpful offered advice to save us money and overall cleared up any questions we had about our drains I would recommend this company to anyone

Reply from Dyno-Rod - North East
Easy to book.
Good communication before arriving.
Nice lad who dealt with the problem quickly and effectively.

Reply from Dyno-Rod - North East
Online booking ,engineer came on time .
Carried out the work to a high standard. Excellent job and I have to say great experience.
Thank you so much
Sonia

Reply from Dyno-Rod - North East
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