Banner for Dyno-Rod - North East

Dyno-Rod - North East Reviews 

1,183
•
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt sta... See more

Company replied

Rated 4 out of 5 stars

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectfu... See more

Company replied

Rated 5 out of 5 stars

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer ran... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from initial phone call to completion of drain clearance. I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,183)

8,363 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Barry was friendly and very helpful…

Barry was friendly and very helpful towards the problem. Offered various solutions to trying to resolve the issue. Very professional!

1 April 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Rear,

We really appreciate you sharing your feedback! We're happy to hear that Barrie provided a professional service and you thought he was helpful in providing a solution. Thank you for choosing Dyno-Rod North East!

Dyno-Rod

Rated 5 out of 5 stars

DynoRod arrived within 40mins of…

DynoRod arrived within 40mins of calling them. Quoted a price on the phone and that was what was paid after the job was done. Lads worked well together and the job itself was done within 20mins. A camera was used to locate the blockage which was due to a build up of rubble and cement from a new patio. Very pleased with everything overall. Would recommend to anyone.

30 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning

We're happy to hear that the team arrived quickly and efficiently resolved the blockage. It's great to know that you were pleased with the service. Thank you for choosing Dyno-Rod North East and for recommending us, we really appreciate it.

Rated 5 out of 5 stars

Fast and friendly

Within an hour of calling, Wayne and Jake had arrived and fixed the problem. Very friendly and helpful guys, thank you so much!

30 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning Kate,

We really appreciate you sharing your feedback! We're delighted to hear that we arrived quickly and resolved the issue efficiently. Thank you for choosing Dyno-Rod North East.

Rated 5 out of 5 stars

Prompt efficient polite and friendly

Prompt efficient polite and friendly
Just what you need when the drain is blocked
Thant you

26 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning,

We're happy to hear that our prompt, efficient, and friendly service helped with the blocked drain. Thank you for your kind words and appreciation!

Dyno-Rod

Rated 5 out of 5 stars

Condensate pipe leak

Carl S. arrived bang on time, listened to our problem of water dripping through our kitchen ceiling and identified the location of the condensate pipe leak immediately, even though it was in an awkward place under the upstairs boiler cupboard floorboards. Leak fixed, everything left tidy. Mrs H. is now happy. Cheers Carl, Top Bloke.

27 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mr Henderson,

We're delighted to hear that the source of the leak was identified quickly and resolved efficiently. We appreciate your positive feedback regarding the promptness and tidiness. Many thanks for your review!

Dyno-Rod

Rated 5 out of 5 stars

Called Dyno-Rod

Called Dyno-Rod, spoke to a very helpful lady who was able to quickly arrange for someone to come.oit later that day, she also clearly explained the costs. Wayne arrived on time and was very friendly and chatty and it took him no time at all to clear the blockage and he left everything tidy before he left. Great service.

25 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon Mrs Henderson,

We really appreciate you sharing your experience. We're delighted to hear that we were helpful in arranging the visit and clearly explained the costs, the technician was friendly, efficient, and tidy. Thank you for the positive feedback and choosing Dyno-Rod North East

Rated 5 out of 5 stars

excellent service and plumbing…

excellent service and plumbing expertice, especially ELLIOTTE who has been to us in stockton on tees a few times with a perfect job each time and spends time extra to help and advice, well done and especially to elliotte.

25 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Dr Cromwell,

We appreciate you sharing your experience. We're happy to hear that you received excellent service and plumbing expertise. Thank you for acknowledging the extra time spent to help and advise.

Dyno-Rod

Rated 5 out of 5 stars

An easy and effective way to solve our problem

Easy to book an appointment. David came within the allocated time frame and was clear explaining cost and how he would investigate. He worked quickly to clear out our blockages, working systematically to ensure the drains cleared effectively. Mess was minimal and David cleaned up on completion of the job and explained DYNO guarantee. Would definitely recommend and would use again if required.

25 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon

We appreciate you taking the time to share your experience. We're delighted to hear that booking was easy and that we arrived on time and completed the work. Many thanks for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Quick and Excellent Service

Had a blocked waste water drain that had suddenly started flooding the yard - Dyno-Rod came v. quickly and shoutout to Wayne who got it unblocked and sorted in 15 minutes.

25 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that we could resolve the blocked drain and flooding issue in your yard. We appreciate you mentioning the engineer, we will share this review with him. Many thanks for choosing to use Dyno-Rod North East

Rated 5 out of 5 stars

Professional, no-nonsense service from Wayne at Dyno

After being let down by a "home maintenance" provider who seemed more interested in finding reasons not to do the job than actually fixing it, I called Dyno. The previous people told me the manhole covers couldn't be lifted and they only had 30 minutes per job. I felt completely unserved.
I rang Dyno at 1:00 PM. They gave me a clear price and Wayne arrived that same afternoon. He told me to "chill out," got straight to work, and lifted the "unliftable" manhole cover without a single complaint. Within 40 minutes, the drain was clear and he was on his way.
While others will give you a list of what they can’t do, won’t do, or don't want to do, Dyno just got the job done without the fuss. Great job, Wayne—thanks a lot, mate. You’re a credit to the team.

24 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Pitchford,

We're delighted to hear that you had a great experience! It's wonderful to know that we could resolve the issue quickly and efficiently, especially after your previous experience. We really appreciate your kind words. Thank you for the positive feedback we will share it with the team!

Dyno-Rod

Rated 5 out of 5 stars

BRILLIANT SERVICE

Prompt, friendly and got the job done. Wayne was very polite and resolved my problem quickly and with very little mess

24 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon,

We appreciate you sharing your feedback. We're happy to hear that your issue was resolved quickly and efficiently, with minimal mess. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

So fast in response from first contact…

So fast in response from first contact to engineer arriving- he was very efficient, professional and friendly

24 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon,

We appreciate you sharing your feedback. We're happy to hear that the service was fast and that the engineer was efficient, professional, and friendly. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Wayne was very professional and…

Wayne was very professional and explained exactly what he was doing he did a great job also very friendly and easy to talk to definitely recommend him

20 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning Mr Booth,

We appreciate you sharing your feedback! We're delighted to hear that our engineer was professional, explained the process clearly, and was friendly. We're glad you recommend our services.

Dyno-Rod

Rated 5 out of 5 stars

Happy Customer

Barry and David were very friendly and gave a lot of advice regarding ongoing maintenance to our internal plumbing. Definitely would get DynoRod out again if required.

20 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Dixon,

We appreciate you sharing your feedback. We're happy to hear that the engineers were friendly and provided helpful advice regarding plumbing maintenance. Thank you for your positive feedback and for choosing Dyno-Rod North East

Rated 5 out of 5 stars

Wayne was very helpful

Wayne was very helpful: Advised on how to create an inspection panel should the smell not ho away and better access is needed in future.

20 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning John,

We're delighted to hear that our advice on creating an inspection panel was helpful! We appreciate your positive feedback and thank you for taking the time to share your experience.

Dyno-Rod

Rated 5 out of 5 stars

I was visited today to have a filter…

I was visited today to have a filter installed on my boiler, the engineer was very friendly and respectful of my property, Carl S did a great job

18 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mrs Roberts,

We appreciate you sharing your feedback! We're happy to hear that the engineer was friendly, respectful of your property, and completed a great job installing the filter on your boiler. Many thanks for choosing Dyno-Rod

Rated 5 out of 5 stars

Great experience

Came out on a Sunday, prompt sevice, job done and cleaned up, cant fault it, thankyou so much.

15 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mrs Howarth ,

We're happy to hear that you received prompt service on Sunday, and the job was completed to your satisfaction. Thank you so much for your positive feedback!

Dyno-Rod North East

Rated 5 out of 5 stars

Wayne did a great job

Wayne did a great job. Phoned to give us an arrival time. Prompt and very efficient. Very friendly and informative throughout.

13 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Craggs,

We appreciate you taking the time to share your experience. We're happy to hear we were able to resolve your issue and that our engineer was prompt & efficient. Thank you for choosing Dyno-Rod North East

Rated 5 out of 5 stars

They solved my problem yesterday very…

They solved my problem yesterday very good people and skilful.

11 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Salman Muradi,

Thank you for choosing Dyno-Rod - We appreciate your positive feedback! We are so glad our team was able to skillfully resolve your issue yesterday.

Dyno-Rod

Rated 5 out of 5 stars

Efficient service from beginning to end.

The booking process was straightforward. I was given a date and time slot for the work to take place. On the day Paul phoned to give me an estimated time of arrival. After he was shown what the problem was he explained the processes that would take place and got on with the work. After it was completed he explained what the problem had been and what he had done to resolve it. The invoice was sent a few minutes afterwards. An impressive 5 star experience for an unpleasant problem!

9 March 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mrs Browne,

Thank you for your review of our service we provided. We are delighted to hear that the booking process was straightforward and that the work was explained clearly. We appreciate you taking the time to leave us this positive feedback. Many thanks for choosing Dyno-Rod North East.

Dyno-Rod

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look