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Dyno-Rod - North East Reviews 

1,159
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done

Company replied

Rated 5 out of 5 stars

Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more

Company replied

Rated 5 out of 5 stars

Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more

Company replied

Rated 4 out of 5 stars

Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,159)

8,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Brilliant service really fast and efficient! Really good pleasant plumber

22 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We are so happy to hear that you were pleased with the service you received. Thank you for choosing Dyno-Rod and Happy Christmas

Rated 5 out of 5 stars

You can be assured the problem will be resolved

I had a blocked toilet due to a blocked drain since Thursday...the guy came and sorted it outside in minutes...the relief was great and I can now stop worrying about it x

22 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that we could resolve the blocked drain and toilet! We're glad you no longer have to worry about it at Christmas. Thank you for the feedback, we appreciate it.

Rated 5 out of 5 stars

The plumber was efficient

The plumber was efficient, polite and pleasant. He was able to attend in days.

17 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that the plumber was efficient, polite, and pleasant and that he was able to resolve your issue. We appreciate your feedback.

Rated 5 out of 5 stars

Wayne was brilliant at unblocking our…

Wayne was brilliant at unblocking our drains . Arrived on time and explained what the problem was with them . Will deal with Dyno Rod again if we ever get a problem again .

17 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear you consider the drain unblocking service was brilliant. Thank you for your positive feedback and for choosing Dyno-Rod; we appreciate it.

Rated 5 out of 5 stars

Great service

Great service. Grant came and sorted my Dads blocked drain. Brilliant thanks.

16 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear you think the service was great and Grant sorted the blocked drain! We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Very quick service

Very quick service. Thorough informative polite reassuring work man.

15 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for choosing Dyno-Rod and for providing your feedback, we appreciate it and will share it with the team.

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Unblocking an outside drain on a Saturday.

13 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that you consider that we have provided first-class service, Thank you for your positive feedback and for choosing Dyno-Rod

Rated 5 out of 5 stars

Quick Service, Would Recommend!

Very helpful and kind. They fixed my drainage issue so quickly and the service was great!

11 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us feedback. We're happy to hear that our service was helpful, kind, and quickly resolved the issue.

Rated 5 out of 5 stars

Excellent work

Excellent work. The technician, Wayne, came round and established that what I thought the problem was didn’t actually exist. Recommended what had to be done before he returned. Had no doubts at all that he could clear the blockage and he was right. Perfect work. Had other people round, but he was far and away better. Totally recommend.

12 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that we were able to diagnose the issue and resolve the blockage effectively. We appreciate you taking the time to share your experience and your recommendation, thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Kitchen pipes were blocked & leaking

Kitchen pipes were blocked & leaking
All linked to sink ..
Washer & dishwasher so we couldn't use any ..
Wayne came prompt & sorted our problem out ..no hassle ..no mess
Excellent service from him & a lovely man to meet
Fabulous service from him highly recommend Wayne & would ask fir him personally if ever we need this service again

12 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that your issue was resolved quickly and efficiently. We appreciate your kind words and are so glad you were pleased with the service. Thank you for recommending us!

Rated 5 out of 5 stars

Great job turned up did what they said…

Great job turned up did what they said they would and finished up. Perfect

11 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate your perfect feedback. Thank you for taking the time to share and for choosing Dyno-Rod.

Rated 5 out of 5 stars

Wayne who attended to my dads multiple…

Wayne who attended to my dads multiple times was class didn't give up on a very bad blockage was sympathetic towards my dad who has dementia Wayne is a credit to the company give the lad a raise

6 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're so glad to hear we were able to resolve the issue while taking care of your dad's circumstances. It's wonderful to know we made a positive impact. We appreciate your kind words, all the best and thank you for choosing Dyno-Rod.

Rated 5 out of 5 stars

Fabulous customer service and swift…

Fabulous customer service and swift arrival. From receptionist to manager to drain engineer, the service was excellent. The manager put me at ease having had 3 stressful days of being told by the insurance company different scenarios for why I had water coming into the property down an internal stack pipe. They suggested i get a trace and access report done, researched this and was very expensive. I phoned Dyno rod and within 15 minutes I had an engineer at my property, he reassured me that if it was drainage issue he would sort it. He checked the manhole and it was not blocked, he put the camera up the drains right up into the toilet waste pipe and there was no sign of damage to any pipe work. The engineer checked the seals on internal pipe work, which was fine. He then suggested it could be a roofing issue. Hey presto, someone that actually had a sensible reason to the issue. Yes I paid happily for the drains to be checked as the peace of mind I now have that it's not that, that was causing the problem. Well done Keith. Roofer now working to resolve the leak.

2 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We delighted that we were able to help with this challenging set of circumstances. We understand how frustrating it is when you cant get the help you need when you need it. We really appreciate your feedback, especially for mentioning the whole team as well as the engineer who was able to identify the issue. Were glad you are able to get it sorted.

Rated 5 out of 5 stars

Thanks so much to Wayne for sorting out…

Thanks so much to Wayne for sorting out our drain problems so quickly and efficiently,
Friendly professional service

3 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review! We're so glad to hear that our services were delivered quickly and professionally. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent Work

Arrived on time, identified the problem within 15 minutes and cleared the blockage quickly. The technician cleaned the area, briefed me on the problem and the guarantee before departing. Excellent work.

2 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning, we're happy to hear that the We arrived promptly and were able to resolve your issue. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Excellent service

Dyno were on time, managed to unblock the drain without issues and all for the price quoted. Thanks Dyno.

1 December 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for your positive feedback. We're happy to hear that the drain unblocking service was completed successfully. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Really good service

Really good service, same day, helpful guy Wayne who cleared a badly blocked drain

29 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

We are happy to hear that you received really good service. We appreciate you choosing Dyno-Rod and for your feedback.

Rated 5 out of 5 stars

My bathroom toilet was blocked

My bathroom toilet was blocked, couldn't clear it with my plunger. My usual plumber recommended Dyno-Rod. It was a Saturday too, Dyno-Rod arrived 45 mins after my initial call, Keith cleared the blockage within 10 mins and inspected the outside drains and ensured all 3 inlets from upstairs were running clear and explained which sink and toilet in the house led to which outlet for me.
Keith was amenable and professional throughout. Also gave me some other usefull tips.

29 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for choosing Dyno-Rod. We're happy to hear that our service resolved your issue, even on a Saturday. We are here 24/7 365 days a year for that very reason. We appreciate your review.

Rated 5 out of 5 stars

Wayne has just made my day

Wayne has just made my day. If I could give more stars,then I would. Above and beyond the normal service, Wayne explained everything to me so I could understand. A brilliant job done from a brilliant man.

28 November 2025
Unprompted review
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Reply from Dyno-Rod - North East

Wow, what a great review! Thank you.
We're delighted to hear that you had such a positive experience! We have shared your comments with Wayne and the rest of the team. Thank you for choosing Dyno-Rod and for your fantastic feedback!

Rated 5 out of 5 stars

Dynorod are my 'go to' company

Dynorod are my 'go to' company.
They responded quickly to my emergency, (2 hours) efficiently sorted the problem and offered good advice going forward on preventing it happening again. Guy was polite and knowledgeable. Office staff also responsive and helpful. 10/10 ✓

26 November 2025
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that we could respond quickly to your emergency and resolve the issue. We really appreciate your kind words and we thank you for choosing Dyno-Rod and for the 10/10 rating!

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