Ordered 2 items in Nov, was suppose to be here in 2 wks. Havent received anything. You go on facebook they just joined and thier information hasnt been verified. Tried to log into my account on thier... See more
Eco Chic
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See what reviewers are saying
I ordered two pair of shoes through this company guaranteed to have them before Christmas..... five weeks in advance !!!! I haven’t received nothing but my money was gladly taken for the purchase!!!!!... See more
I purchased 2x school bags for my daughters starting back to school. Unfortunately 1 bag was the mini so had to be returned. On contacting them via email I received a prompt response advising me to re... See more
I purchased a rug on line but accdently pressed the wrong icon and got sent a colour combination I reaaly did not want ! So I rang back to ask if a could exchange and I sent the one delivered back....... See more
Company details
Information provided by various external sources
We love home furnishings, but feel bad about the impact they can have on the environment. We don't want to sacrifice style, so why should our customers? If you associate buying green furniture with rough hewn tables and hopsack blankets, then think again! Our online furniture shop is a little less Birkenstock and a little more Balenciaga!
Contact info
62 Charles st, 2485, Tweed heads
- 1400897715
- Cbucknall@ecochic.com.au
- www.ecochic.com.au
Very happy customer
I was looking for embroidered Otomi tableware and stumbled across a gorgeous table runner online. It was well priced compared to the other options on eBay, Etsy etc. and it arrived promptly about 10 days after ordering. I received updated via email every step of the way so never worried about my order. The runner looked exactly like it did on the website and I absolutely love it, it's very well made and lightens up my dining room. Great experience!
Great service
The whole transaction was quick and easy, quick delivery and goods were as expected. Will be ordering again.
Wall paper samples
Samples are well priced and arrived in good condition. Were dispatched and posted quickly , receive them within a couple of days
Straight-forward, excellent customer service!
This was the first time I ordered from Eco Chic and I will definitely be going back! My quilt arrived super fast and was exactly as I expected. The only thing I need is some guidance on washing it.
Love it!
I have always been a home body - and having a beautiful space is very important to me. I am addicted to Eco Chic, it's all gorgeous. I have had a couple of deliveries now and another pending. Fabulous service, back up design chats with the team are very helpful and items arrive promptly and in one piece. Yay girls. It's great stuff.
Thanks
Nicole
Love EcoChic!
I have bought from EcoChic many times now and every time I am completely thrilled with their products. They're beautiful quality, delivered promptly and lovely people to deal with too. Highly recommended.
very responsive and helpful
I received a very quick response to my enquiry to ecochic and the item I wanted was sent out also quickly, well wrapped not broken. A friendly, helpful team - thank you
Love This Site
Thank you so much - I was delighted with both the customer service I received, the fast delivery of the product I ordered and of course the gorgeous new mirror! This site has the most divine range of unique and beautiful products for the home. I enjoy browsing the easily navigated site, and of course buying the occasional treasure even more so. Thank you
Good value, fun experience.
Recently, we bought a round braided jute rug on line from Eco Chic. It was a completely enjoyable experience. Eco Chic's website was attractive, easy to negotiate, and we're quite happy with the quality of the rug.
Very good service, excellent communication
Very happy with my product and considering that the stock wasn't available when I placed my order, I didn't have to wait that long. Communication was also very good, informing me when product was on its way. Very good service all round.
Unique decorating
Stumbled across the Ecochic website and loved the unique wall prints. The team quickly responded to a few questions I had and the delivery arrived promptly. Will definitely shop again.
Great service!
I have shopped with Eco Chic a few times now and the service continues to be excellent!!
Good service, outdoor cushions came perfectly packed, a beautiful quality product.
The order took a bit longer than I expected, so it would have been good to be able to track it.
Eco Chic fixed the problem very quickly once they were aware of it.
I ordered 2 throws, were supposed to arrive within 2 or 3 working days.
After one week, still no throws: I call Eco Chic. I was told they would check with their supplier and I should get the goods within 2 or 3 working days. One more week passed and still no throws. I call again Eco Chic and said to me that they didn't understand what happened. I received a email soon after telling me the original 2 throws could not be traced and 2 new throws would be sent to me by Expressed post. The following day by midday I received the goods. I would still order through Eco Chic as they have been prompt to fix the problem when aware of it.
Excellent Service
Great products, very reliable and great and quick service.
Outdoor rug
I purchased a rug on line but accdently pressed the wrong icon and got sent a colour combination I reaaly did not want ! So I rang back to ask if a could exchange and I sent the one delivered back........but no one contacted me back ......despite me ringing several times and leaving messages!!! Really disappointed with the service!!!!! Will not purchase anything again!! And I was a returning customer who was happy with other purchases! Mara
Absolutley Fantastic
I have shopped online at Echo Chic quite frequently and the service has always been 5 star. Chelsea Bucknall at Tweed Heads has been fantastic at emails to keep me up to date on my orders. Very satisfied .
Great content but not what I thought
Learnt plenty from the event but not what I thought it was going to be. Totally my fault, I thought it was more for people looking to get into interior design / more professional tips rather than people just working on their own home / reno project.
Very happy with service and quality of product purchased, would recommend this business.
Great business, excellent service & communication, would recommend.
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