Eco Chic 

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Rated 1 out of 5 stars

Ordered 2 items in Nov, was suppose to be here in 2 wks. Havent received anything. You go on facebook they just joined and thier information hasnt been verified. Tried to log into my account on thier... See more

Rated 1 out of 5 stars

I ordered two pair of shoes through this company guaranteed to have them before Christmas..... five weeks in advance !!!! I haven’t received nothing but my money was gladly taken for the purchase!!!!!... See more

Rated 1 out of 5 stars

I purchased 2x school bags for my daughters starting back to school. Unfortunately 1 bag was the mini so had to be returned. On contacting them via email I received a prompt response advising me to re... See more

Rated 2 out of 5 stars

I purchased a rug on line but accdently pressed the wrong icon and got sent a colour combination I reaaly did not want ! So I rang back to ask if a could exchange and I sent the one delivered back....... See more

Company details

  1. Home & Garden

Information provided by various external sources

We love home furnishings, but feel bad about the impact they can have on the environment. We don't want to sacrifice style, so why should our customers? If you associate buying green furniture with rough hewn tables and hopsack blankets, then think again! Our online furniture shop is a little less Birkenstock and a little more Balenciaga!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy customer

I was looking for embroidered Otomi tableware and stumbled across a gorgeous table runner online. It was well priced compared to the other options on eBay, Etsy etc. and it arrived promptly about 10 days after ordering. I received updated via email every step of the way so never worried about my order. The runner looked exactly like it did on the website and I absolutely love it, it's very well made and lightens up my dining room. Great experience!

22 September 2015
Unprompted review
Rated 4 out of 5 stars

Great service

The whole transaction was quick and easy, quick delivery and goods were as expected. Will be ordering again.

20 September 2015
Unprompted review
Rated 4 out of 5 stars

Wall paper samples

Samples are well priced and arrived in good condition. Were dispatched and posted quickly , receive them within a couple of days

8 September 2015
Unprompted review
Rated 5 out of 5 stars

Love it!

I have always been a home body - and having a beautiful space is very important to me. I am addicted to Eco Chic, it's all gorgeous. I have had a couple of deliveries now and another pending. Fabulous service, back up design chats with the team are very helpful and items arrive promptly and in one piece. Yay girls. It's great stuff.
Thanks
Nicole

27 August 2015
Unprompted review
Rated 5 out of 5 stars

Love EcoChic!

I have bought from EcoChic many times now and every time I am completely thrilled with their products. They're beautiful quality, delivered promptly and lovely people to deal with too. Highly recommended.

25 August 2015
Unprompted review
Rated 5 out of 5 stars

very responsive and helpful

I received a very quick response to my enquiry to ecochic and the item I wanted was sent out also quickly, well wrapped not broken. A friendly, helpful team - thank you

22 August 2015
Unprompted review
Rated 5 out of 5 stars

Love This Site

Thank you so much - I was delighted with both the customer service I received, the fast delivery of the product I ordered and of course the gorgeous new mirror! This site has the most divine range of unique and beautiful products for the home. I enjoy browsing the easily navigated site, and of course buying the occasional treasure even more so. Thank you

18 August 2015
Unprompted review
Rated 5 out of 5 stars

Good value, fun experience.

Recently, we bought a round braided jute rug on line from Eco Chic. It was a completely enjoyable experience. Eco Chic's website was attractive, easy to negotiate, and we're quite happy with the quality of the rug.

17 August 2015
Unprompted review
Rated 5 out of 5 stars

Very good service, excellent communication

Very happy with my product and considering that the stock wasn't available when I placed my order, I didn't have to wait that long. Communication was also very good, informing me when product was on its way. Very good service all round.

23 July 2015
Unprompted review
Rated 5 out of 5 stars

Unique decorating

Stumbled across the Ecochic website and loved the unique wall prints. The team quickly responded to a few questions I had and the delivery arrived promptly. Will definitely shop again.

21 July 2015
Unprompted review
Rated 3 out of 5 stars

Eco Chic fixed the problem very quickly once they were aware of it.

I ordered 2 throws, were supposed to arrive within 2 or 3 working days.
After one week, still no throws: I call Eco Chic. I was told they would check with their supplier and I should get the goods within 2 or 3 working days. One more week passed and still no throws. I call again Eco Chic and said to me that they didn't understand what happened. I received a email soon after telling me the original 2 throws could not be traced and 2 new throws would be sent to me by Expressed post. The following day by midday I received the goods. I would still order through Eco Chic as they have been prompt to fix the problem when aware of it.

29 March 2015
Unprompted review
Rated 2 out of 5 stars

Outdoor rug

I purchased a rug on line but accdently pressed the wrong icon and got sent a colour combination I reaaly did not want ! So I rang back to ask if a could exchange and I sent the one delivered back........but no one contacted me back ......despite me ringing several times and leaving messages!!! Really disappointed with the service!!!!! Will not purchase anything again!! And I was a returning customer who was happy with other purchases! Mara

24 March 2015
Unprompted review
Rated 5 out of 5 stars

Absolutley Fantastic

I have shopped online at Echo Chic quite frequently and the service has always been 5 star. Chelsea Bucknall at Tweed Heads has been fantastic at emails to keep me up to date on my orders. Very satisfied .

24 March 2015
Unprompted review
Rated 3 out of 5 stars

Great content but not what I thought

Learnt plenty from the event but not what I thought it was going to be. Totally my fault, I thought it was more for people looking to get into interior design / more professional tips rather than people just working on their own home / reno project.

24 March 2015
Unprompted review

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