Ecohome Insulation Reviews 1,298

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting improvements in warmth and soundproofing. Many people highlight the ease of ordering and the prompt, often next-day, delivery service. The quality of the products, particularly the non-itch insulation, is consistently mentioned as excellent and easy to work with. However, some customers experienced issues with delivery, including parcels being dropped off at the wrong address or delays from third-party carriers. A few people also noted that the provided installation instructions or kit contents were not always perfectly suited for their specific projects, leading to a need for additional purchases or more detailed guidance.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the reasonable pricing and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the impressive delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as good quality and reasonably... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, reliability, and... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs a... See more

Company replied


Company details

  1. #6 of 28 best companies in Insulation Materials Shop

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered the eco insulation kit

Ordered the eco insulation kit, delivered within time stated. Checked kit and the joint sealing tape missing. Emailed the company to say this was missing. Promptly I had an apology, tape sent out and arrived within 48hrs. Could not ask for better service.

13 March 2026
Rated 5 out of 5 stars

Rang order in as had run short and got…

Rang order in as had run short and got next day delivery. Brilliant

10 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Hi Andrew,

Thank you for taking the time to leave a review about the EcoTec FloorFoam Insulation. We’re really pleased to hear that you were happy with the fast turnaround.

Thanks again for your support, Andrew.

Rated 4 out of 5 stars

Great sales platform

Great sales platform which allows users to establish their size and quantity requirements easily.
Rapid delivery backed up with very good customer communication and support particularly from Joss. Installation is almost complete and has made a significant difference improving both the conservatory appearance and insulation characteristics.

22 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Thank you for your review, Gary. I’m really pleased to hear that you’re happy with the delivery, service, and the product supplied. It’s just a shame it didn’t quite make it to a 5-star review! 🙂

Rated 3 out of 5 stars

Insulation wasn't delivered on the requested day

The Insulation wasn't delivered the day requested (Friday), we received notification it would be delivered the following Monday but it turned up on Saturday morning - luckily somebody was in.

23 February 2026
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Reply from Ecohome Insulation

Hi Tony, sorry to hear this wasnt delivered on your requested date. Unfortunately, despite our couriers being usually very reliable, sometimes run into an issue which slightly delays the parcel. Hope the installation of the Container Insulation Kit has gone smoothly and if you have any questions, please feel free to get in touch.

Rated 5 out of 5 stars

Safe and easy to work with in limited space

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs and a 'coffin' round the hatch. It will be covered with breather membrane to keep it pristine. We were particularly interested in the fact that rats do not like this product as it can't be made into a nest. We had to completely clear and clean the attic and secure the openings with mesh lath, we are optimistic that we have cracked the problem. Ecohome delivered 10 packs to our door on a pallet which we ferried 3/4 at a time in the car to the job. We will order again as we have another cold loft to sort

18 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Hi Carol,

Thank you so much for your review! I’m glad to hear you found the EcoLoft Non-Itch Insulation easy to work with. 😊

Feel free to get in touch whenever you’re ready to re-order.

Rated 5 out of 5 stars

Delivered to Northern Ireland

It was great to be able to get this product in northern Ireland I had been trying for months with UK suppliers they were not delivering to NI
The company was very helpful when I spoke to them on the phone and the product was delivered in good time and well packaged

17 February 2026
Rated 5 out of 5 stars

Excellent insulation

Excellent insulation, just a shame the next working day delivery didn’t happen but that was nothing to do with Ecohome.

I had a question and on calling the person I spoke to was extremely knowledgeable and helpful.

Highly recommended this company.

20 February 2026
Rated 5 out of 5 stars

Great communication and very…

Great communication and very informative
Delivery to Ireland took a little longer but
Everything was delivered in perfect condition!
Definitely will use again and recommend!

12 February 2026
Rated 5 out of 5 stars

Easy to use and install

Much easier product to use that fibreglass or similar, will fit into any space. Can feel the difference it makes already in relation to heat retention in our dormer bedrooms.

16 February 2026

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