We visited the shop in Oldham just enquiring for a 3rd party and Rachel was really helpful and informative. We couldn’t have been made more welcome. Not at all under any pressure and we came away... See more
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Very nice team, always make you feel welcome a special shout out to Rachel who has dealt with us both times with our purchases of our recon Auto in blue and our brand spanker genie auto in red. Its al... See more
Company replied
Lucie was excellent and explained each product to us in detail, made my parents feel comfortable and the overall experience was out of this world. Chloe is fairly new to Eden but was equally amazing t... See more
Company replied
Staff are extremely helpfull always helping my mum with her chair help to give advice friendly and concerning for the costumers also her colleague jodie
Company replied
Company details
- #18 of 69 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
105 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff are extremely helpfull always…
Staff are extremely helpfull always helping my mum with her chair help to give advice friendly and concerning for the costumers also her colleague jodie
13 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much to the staff — you’re always incredibly helpful. You support my mum with her chair, offer great advice, and treat customers with real friendliness and care. A special thank‑you as well to Jodie for her kindness and support.
Warm regards,
Eden Mobility
Bodies was amazing first wee
Jodie was amazing first week, always lovely to visit Lucy and Rachel too.
13 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. Jodie was amazing during your first week, and it’s always a pleasure welcoming you back. Lucy and Rachel will be delighted to know you enjoy visiting them too. We truly appreciate your kind words.
Warm regards,
Eden Mobiltiy
Always welcome at Eden Lucie and Rachel…
Always welcome at Eden Lucie and Rachel are so lovely to everyone at Eden. Coffee morning’s are always full with lots of customers and the community A+
8 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your lovely feedback. You’re always welcome at Eden, and it’s wonderful to hear how much you appreciate Lucie and Rachel.
Warm regards,
Eden Mobility
Lovely staff
Called in Eden today to enquire about a canopy for my scooter. Rachel dealt with me and she was really efficient, friendly and easy to chat with. I've also dealt with Lucy, who was a great help with picking my scooter. Thanks to these two ladies I'm getting to places in comfort.
28 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing this. We’re really pleased to hear that Rachel was so efficient and easy to chat with, and that Lucy helped you find the right scooter. It’s great to know you’re now getting around in comfort. We’ll make sure both of them see your lovely feedback.
Warm regards,
Eden Mobility
Rachel was extremely helpful and was…
Rachel was extremely helpful and was extremely friendly. Would definitely recommend Eden
28 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much, Rachel! I’m really glad you found the experience helpful and friendly. We truly appreciate your recommendation of Eden.
Warm regards,
Eden Mobility
We visited the shop in Oldham just…
We visited the shop in Oldham just enquiring for a 3rd party and Rachel was really helpful and informative.
We couldn’t have been made more welcome.
Not at all under any pressure and we came away armed with a lot of information and prices for the lady in question. Highly recommended.
24 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for visiting our Oldham store and for taking the time to share your experience. We’re delighted to hear that Rachel made you feel welcome, informed, and under no pressure. It’s great to know you left with all the details you needed for the person you were enquiring on behalf of. We truly appreciate your recommendation.
Warm regards,
Eden Mobility
Lucie was excellent and explained each…
Lucie was excellent and explained each product to us in detail, made my parents feel comfortable and the overall experience was out of this world. Chloe is fairly new to Eden but was equally amazing to deal with. I would certainly recommend this shop to anyone, the Company should be very proud of these 2 members of staff. 👏🏻
25 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Lucie made your parents feel comfortable and provided such detailed explanations, and that Chloe — even as a newer member of the team — was equally fantastic. We’re incredibly proud of both of them, and it means a lot to know your experience was “out of this world.
Warm regards,
Eden Mobility
Very nice team
Very nice team, always make you feel welcome a special shout out to Rachel who has dealt with us both times with our purchases of our recon Auto in blue and our brand spanker genie auto in red. Its always a pleasure coming to Eden in Oldham x
24 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely words. We're really glad you always feel welcome with us. Rachel will be over the moon to hear your shout‑out. Enjoy your recon Auto in blue and your brand‑new Genie Auto in red — they’re fantastic choices. It’s always a pleasure having you at Eden in Oldham.
Warm regards,
Eden Mobility
Came to Eden and Rachel was very polite…
Came to Eden and Rachel was very polite and helpful when I called in. Would definitely recommend Eden.
17 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind words. We’re really glad to hear Rachel was able to help and that you had a positive experience with us. We truly appreciate the recommendation and hope to welcome you back to Eden again soon.
Warm regards,
Eden Mobility
Rachel and Ryan were brilliant in the…
Rachel and Ryan were brilliant in the store, I called in to ask about a cabin car and they explained all the benefits and spoke me through the motability scheme.
They allowed me to try the chair and it was a great deal for £999.
I can't wait until it is delivered and I can rest my legs and relax with a massage and heating.
17 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your experience. We’re delighted to hear that Rachel and Ryan were able to walk you through the cabin car options, explain the Motability scheme clearly, and give you the chance to try the chair for yourself. It’s great to know you found such a fantastic deal and that you’re excited for delivery. We hope the massage and heating features bring you plenty of comfort and relaxation. If you need anything at all in the meantime, we’re always here to help.
Warm regards,
Eden Mobility
Rachel in the Oldham branch was polite
Rachel in the Oldham branch was polite, friendly and helpful.
14 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for visiting our Skelmersdale store and for sharing such a lovely review. We’re delighted to hear that Max was so helpful and patient while guiding you through the different walking sticks. It’s great to know he took the time to explain everything clearly and made you feel comfortable with your choice.
We’re also pleased that he was able to answer all your questions about other mobility products — his friendly approach and knowledge really do make a difference.
Your kind words and recommendation mean a lot, and we’ll be sure to pass your thanks on to Max. Enjoy your new walking stick!
Warm regards,
Eden Mobility
PROFESSIONAL AND WELCOMING
Rachel welcomed us was very professional giving very useful advice and information. We felt comfortable with no pressure and given time to consider our options. I have no hesitation in recommending the shop for those looking for mobility aids.
8 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We’re delighted to hear that Rachel made you feel welcome and supported, and that you had the time and space to explore your options comfortably. Providing helpful, pressure‑free guidance is really important to us. We truly appreciate your recommendation and are glad we could assist you in finding the right mobility aids.
Warm regards,
Eden Mobility
Great service and friendly staff
Very polite and friendly help from Rachel today, was able to guide me to the right product I needed to assist me with getting dressed on a daily basis. Then found the exact one that would be right for me all with a friendly smile and great service. Would go here again and recommend to those who have limitations or disabilities affecting day to day activities
4 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your wonderful review. We’re delighted to hear that Rachel was able to guide you to the right product and make the experience so friendly and comfortable. It’s great to know you found exactly what you needed to support your daily dressing routine. We truly appreciate your kind words and your recommendation — it means a lot to us.
Warm regards,
Eden Mobility
Huge Thank you to Lucie and Max Eden Mobility Oldham
Max and Lucie at Eden Mobility in Oldham, were absolutely brilliant when I took my mum to try out a mobility scooter for the first time. They helped us to choose the correct scooter for my mums needs, showed us how to fold the scooter, change the handle bar height and angle, explained how to work the scooter and charge the battery.
At 83yrs mum was nervous but they were patient and understanding, very caring and supportive enough that she had the confidence to try a test drive.
Now my mum is looking forward to her new scooter being delivered and giving her greater mobility and independence.
Thank you so much Lucie and Max. My mum will be happy to see you again at a Friday coffee morning where she will arrive on her new scooter feeling very fortunate for the help you gave her in gaining mobility freedom.
Your expert knowledge, kindness and friendly approach made all the difference. HUGE THANK YOU.
2 April 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to share this wonderful review. We’re absolutely delighted to hear how well Max and Lucie looked after you and your mum during her first experience trying a mobility scooter. Their patience, knowledge, and caring approach are exactly what we aim to offer, and it’s lovely to know they helped your mum feel confident and supported every step of the way.
It’s fantastic that she found the right scooter and is now looking forward to greater independence and mobility. Moments like that are truly special, and we’re so pleased they could be part of it.
We’ll make sure Max and Lucie see your kind words — they’ll be thrilled. And we’re sure they’ll be just as happy to welcome your mum back at a Friday coffee morning, arriving proudly on her new scooter.
Thank you again for such a thoughtful and heartfelt review. Your appreciation means a great deal to the whole team.
Warm regards,
Eden Mobility
Great service and excellent staff!
Great service and excellent professional and friendly staff, many thanks again!
31 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your lovely feedback. We’re delighted to hear you received great service and found our team both professional and friendly. Your appreciation means a lot to us. Many thanks again for your support — we look forward to seeing you next time!
Warm regards,
Eden Mobility
Another EdenMobility Scooter Bought
Just passing Eden in Oldham on my mobility scooter. Spoke to staff member Rachel as she was outside and my husband and I went in to have a look around as my mobility scooter was getting a bit tired and dated. We explained that I needed something more car boot friendly and lighter than the one I was using. I gave the Eden Airscape a test drive, OMG what an amazing scooter. Lighter on the controls and back rest was more comfortable. After consideration and wonderful customer service by Rachel, Lucy and Max my husband paid for a new one. Lucy the Store Manager offered us a refreshment and biscuits. I asked questions about the scooter and it's specifications, instantly answered, very knowledgeable about their products instore as well as customers needs. We cannot thank the friendly and attentive staff enough and would highly recommend anyone needing disability scooters or aids. A well presented Store with excellent products and super attentive staff.
31 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your wonderful experience. We’re delighted to hear that Rachel’s friendly welcome encouraged you to come inside, and that both Lucy and Max helped you find exactly what you needed. It’s fantastic to know the Eden Airscape impressed you and felt lighter, more comfortable, and easier to use.
We’re thrilled that the team were able to answer all your questions, offer refreshments, and provide the knowledgeable, attentive service we pride ourselves on. Your kind words about the store, the products, and the staff mean a great deal to us.
Thank you again for your recommendation — we’re so pleased you found the perfect scooter, and we look forward to welcoming you back anytime.
Warm regards,
Eden Mobility
Max and Lucie was very helpful and gave…
Max and Lucie was very helpful and gave me a voucher on email to come back and purchase a product, every little helps. Thanks Jules
30 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for sharing your experience, Jules. We’re delighted to hear that Max and Lucie were able to help and that the email voucher made things even easier for you. Every little bit really does help, and we’re glad you felt well looked after.
Warm regards,
Eden Mobility
Georgina who is new to Eden was very…
Georgina who is new to Eden was very welcoming and Warming, you wouldn't have thought she had only been in the company 1 week.
26 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We’re delighted to hear that Georgina made such a warm and welcoming impression. It’s wonderful to see her settling in so naturally during her first week with Eden. We’ll be sure to share your kind words with her — they’ll mean a lot.
Warm regards,
Eden Mobility
Went in today,received a warm welcome,a…
Went in today,received a warm welcome,a great understanding of the product I was asking about, the lady was Georgina, very helpful and welcoming, so I bought a great rise and recliner chair, thank you for all your help, Paul
16 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to share your experience. We’re delighted to hear that you felt welcomed and well looked after during your visit. Georgina will be thrilled to know her product knowledge and friendly approach made such a positive difference.
We hope you enjoy your new rise and recliner chair — it’s a fantastic choice. If you ever need anything else, we’re always here to help.
Warm regards,
Eden Mobility
Came in store and both Gakazingeorgia and Lucy…
Came in store and both Georgia and Lucy was amazing and sorted my need
19 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for visiting our store and for sharing your feedback. We’re delighted to hear that Georgia and Lucy were amazing and able to sort everything you needed. They’ll be so pleased to know their help made a difference. We really appreciate your kind words and hope to see you again soon.
Warm regards,
Eden Mobility
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