Went in this morning for a toilet key , Lucle greeted me with a lovely warm smile , she was so chatty , polite and charming, took very good care of me , thank you
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See what reviewers are saying
I can't thank Lucie and Justin enough for today, especially Lucie! They made the purchase of a wheelchair and pressure cushion for my mum so easy. With guiding me through every step on how to use and... See more
Company replied
I went to Eden to have a look at different wheelchair options as my mobility has been getting worse. Very friendly staff Laura showed me all the different chairs and let me try them all out. She was... See more
Company replied
Good morning I misplaced the review card otherwise I would of been on 2weeks ago. Just a casual call in to ask advice on a perching chair. I Met the lovely,friendly,bubbly personality of Rachel. I th... See more
Company replied
Company details
- #18 of 73 best companies in Mobility equipment supplier
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Came in store and both Gakazingeorgia and Lucy…
Came in store and both Georgia and Lucy was amazing and sorted my need
19 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for visiting our store and for sharing your feedback. We’re delighted to hear that Georgia and Lucy were amazing and able to sort everything you needed. They’ll be so pleased to know their help made a difference. We really appreciate your kind words and hope to see you again soon.
Warm regards,
Eden Mobility
Friendly place to visit
Lucy was very welcoming on arrival. Very pleasant place to go. Will continue to shop here for my gran who as been as well and was made to feel at home
13 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We’re delighted to hear that Lucy made you feel so welcome on arrival — she has a wonderful way of putting people at ease. It’s great to know your gran has also felt at home when visiting, as creating a pleasant and comfortable experience for everyone is so important to us.
We truly appreciate your continued support and look forward to welcoming you both again.
Warm regards,
Eden Mobility
Great company very friendly staff made…
Great company very friendly staff made me feel welcome as soon as I entered the store Lucie and Rach.
13 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We're really glad to hear you felt welcome as soon as you came in. Lucie and Rach will be thrilled to know they made such a positive impression. We appreciate you taking the time to share your experience and hope to see you again soon.
Warm regards,
Eden Mobility
Excellent service from Lucie & Rachel
Excellent service from Lucie & Rachel, service with a smile. Will do there best to ensure you're looked after and get the product that's right for you.
6 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for the wonderful feedback. Lucie and Rachel consistently deliver excellent service with a smile, and it’s great to hear they did their best to make sure you were well looked after and found the right product.
Warm regards,
Eden Mobility
Lou is always welcoming and kind
Lou is always welcoming and kind, I bring her sweets most visits as a thank you to how she welcomes me.
2 March 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind words. Lou takes great pride in making everyone feel welcome, and it means a lot to hear that her warmth stands out to you. Your thoughtful gesture of bringing sweets is truly appreciated — it’s always a pleasure having you visit.
Warm regards,
Eden Mobility
Had time to explain things
Had time to explain things. Very friendly will defo go back. Even offered me a drink. Both ladies were fantastic
27 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your kind comments. We’re delighted to hear that the team took the time to explain everything clearly and made you feel so welcome. It’s wonderful to know you found them friendly and helpful, and we’re pleased the service left such a positive impression. Both ladies will be thrilled to hear your feedback, and we look forward to seeing you again.
Warm regards,
Eden Mobility
Good advice from Rachel at Oldham branch and brilliant explanation and demonstration on the product. Staff are very friendly, will definitely recommend to family and friends.on product
Good advice from
27 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind review. We’re delighted to hear that Rachel provided such helpful advice and a brilliant demonstration of the product. It’s wonderful to know you found the team friendly and the experience reassuring. We truly appreciate your recommendation and are always here to help with anything you may need in the future.
Warm regards,
Eden Mobility
lucie is great so welcoming and puts…
lucie is great so welcoming and puts out the red carpet at coffee mornings thank you rita
20 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much, Rita. Lucie will be over the moon to hear your lovely words. She always aims to make everyone feel welcome, and it’s wonderful to know you enjoy the coffee mornings and her special touch. We really appreciate you taking the time to share this.
Warm regards,
Eden Mobility
Oldham shop
I think they Oldham shop is loverly they can't do enoth for people they are so kind and considerate I love them and they make you feel so welcome
20 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely words. We’re delighted to hear you think the Oldham shop is such a welcoming place. The team will be thrilled to know their kindness and willingness to help made such a difference. It means a lot that you feel so comfortable and cared for when you visit.
Warm regards,
Eden Mobility
Lucy is warm and welcoming on all…
Lucy is warm and welcoming on all levels, she has a wonderful way with me and everyone who walks through the door, no matter who they ste of how they look they're treated like royalty
12 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your wonderful feedback. We’re delighted to hear that Lucy makes everyone feel so warm and welcome. She has a fantastic way of treating every person with kindness and respect, and we’re thrilled that this shines through each time you visit.
Warm regards,
Eden Mobility
Amazing service, lovely staff
Amazing service every time you walk through the door, it's obvious the staff here care about everyone who comes in, got myself an amazing chair that works wonders for my aches and pains. They run a coffee morning every Friday that I attend and would recommend to anyone
10 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your wonderful feedback. It means a lot to hear that you feel welcomed every time you visit. We’re delighted that your new chair is helping ease your aches and pains, and it’s great to know you enjoy our Friday coffee mornings — they’re one of our favourite parts of the week too. We really appreciate your recommendation and look forward to seeing you again soon.
Warm regards,
Eden Mobility
Lucie was really helpful and great…
Lucie was really helpful and great customer service helped in every possible way very professional and a good asset. we will definitely be calling again
9 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. We’re delighted to hear that Lucie was so helpful and professional, and that she supported you in every possible way. She truly is a great asset to the team. We really appreciate you taking the time to share your experience, and we look forward to hearing from you again.
Warm regards,
Eden Mobility
Rachel was really helpful
Rachel was really helpful. Will be coming again. Great customer service and products.
7 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your lovely feedback. We’re so pleased to hear that Rachel was really helpful and that you were happy with both the service and the products. We look forward to welcoming you again.
Warm regards,
Eden Mobility
Eden really was like Eden beautiful x
We were met straight away entering the store by the lovely Lucie and Jamie,so welcoming to us and really had their heart and soul in the job we didn't want to leave but there were more customers coming in.
It was a really wonderful experience.
2 February 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your experience. Lucie and Jamie will be thrilled to hear your kind words. Their genuine warmth and passion for what they do really shine through, and it’s wonderful to know it made such an impression on you. We’re delighted you had such a lovely visit, and we hope to welcome you back again soon.
Warm regards,
Eden Mobility
Jamie & Lucie were very kind &…
Jamie & Lucie were very kind & pleasant. Lovely welcome with a brew. Can't wait to be out & about whizzing around on my new scooter.
29 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. Jamie and Lucie will be thrilled to hear your kind words. It’s great to know you felt so welcome — nothing beats starting things off with a good brew. Enjoy every moment out and about on your new scooter; we’re delighted to have been part of the journey. If you ever need anything, we’re always here to help.
Warm regards,
Eden Mobility
Whenever we call in at the Oldham…
Whenever we call in at the Oldham branch they are extremely friendly always ready for a chat. Today we purchased a new rise and recliner chair Lucie and Jamie were very helpful
28 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. It’s wonderful to hear that every visit to our Oldham branch feels welcoming and friendly. We’re delighted that Lucie and Jamie were able to help you choose your new rise and recliner chair. Your kind words mean a lot to the team, and we hope you enjoy your new chair.
Warm regards,
Eden Mobility
Lucie and Rachel brilliant service very…
Lucie and Rachel brilliant service very helpful
24 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback. Lucie and Rachel will be delighted to hear your kind words — they always aim to provide brilliant, helpful service
Warm regards,
Eden Mobility
Highly recommended
The experience was sweet, considerate and welcoming, came in with my partner and his dad and was met with nothing but kindness and hospitality.
21 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing this lovely feedback. It’s wonderful to hear that your visit felt so welcoming and that you and your family were treated with genuine kindness. Creating a comfortable, considerate experience for everyone who walks through the door is incredibly important to us, so your words mean a great deal. We’re really glad you felt at ease and well looked after, and we hope to see you again soon
Warm regards,
Eden Mobility
The service was considerate and…
The service was considerate and welcoming, I came in with my Dad and we was welcomed with kindness and consideration we was served by (Kylie)
21 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your experience. It’s wonderful to hear that you and your dad felt genuinely welcomed and well looked after. Kylie will be delighted to know her kindness and considerate service made such a positive impression. We’re really glad your visit felt comfortable and supportive, and we hope to see you again in the future.
Warm regards,
Eden Mobility
The staff was super helpful
The staff was super helpful especially Rachel. I was advised expertly and Rachel assisted the set up of my walking stick. I was soo impressed, I brought 2. Highly recommend
14 January 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for sharing such a wonderful review. It’s fantastic to hear how helpful the team was and that Rachel’s expert advice made such a difference. We’re delighted she could assist with setting up your walking stick and that you were impressed enough to purchase two. Your recommendation means a great deal and we’re grateful you took the time to share your experience.
Warm regards,
Eden Mobility
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