I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... See more
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Well!!! First time I have been in this shop.... What a great experience!!! Real great quality goods. Great range on Display. Lucie was exceptional. Extremely informative. Welcoming and com... See more
Company replied
Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... See more
Company replied
I was greeted with smiles and pleasant attitudes! Very professional! Both Cat and Lucie were fantastic and really got their jobs done. They helped me and my elderly father out tremendously and I would... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Henshaw Street 22-24, OL1 3AA, Oldham, England, United Kingdom
- 0161 393 4597
4.9
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Amazing service by amo and Rachel
Amazing service by amo and Rachel . Both pleasant and helpful
Thanks ladies
22 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
Fantastic service by Amo And Rachel
Fantastic service by Amo And Rachel
On Amo first day she amazing.
22 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
Really helpful at Eden in Oldham lucie…
Really helpful at Eden in Oldham lucie and Rachel are really smily and pleasant
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Excellent Service
Me and my mum visited the shop in Oldham and was served by Rachael and she went above and beyond to help sort my mums service out for her electric wheelchair.
Every-time we visit the shop Lucy and Rachael are very friendly, helpful and professional. I would recommend this shop to anyone.
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel was absolutely brilliant
Rachel was absolutely brilliant with me and my dad! The service was absolutely amazing as well! Free brew in the morning as well! Absolutely brilliant, would recommend to absolutely everyone who asks.
19 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel the star.
Having recently visited the Oldham store we can highly recommend Rachel, she is very polite and knowledgeable about the products in store. If you are after anything to do with mobility pop in store and see her. 5 ⭐⭐⭐⭐⭐ from us.
12 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Rachel has been very helpful
Rachel has been very helpful. I was looking for a walking stick and found one that was right for me Brilliant 👍
17 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely feedback! We’re really pleased to hear that Rachel was able to help you find the perfect walking stick. She’ll be delighted to know she made your visit such a positive experience.
We hope your new walking stick serves you well, and if you ever need anything else, we’re always here to help!
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you for your kind feedback! We’re so pleased to hear that Rachel provided such polite and helpful service during your visit.
Your lovely comments mean a lot to us, and we’ll be sure to pass them on to Rachel—she’ll be delighted to hear them!
Warm regards,
Eden Mobility
Came in for a brew and left with a new…
Came in for a brew and left with a new Latics blue machine. Thanks for the happy way the transaction was conducted. Rachel was very pleasant and could sell snow to the eskimos
13 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for this brilliant review! We love that a quick stop for a brew turned into you heading home with your new Latics blue machine—what a great result!
It’s wonderful to hear that Rachel made the whole experience so enjoyable. We’ll be sure to pass on your kind words (and we have to agree—she does have a special talent!).
We really appreciate your support and hope you enjoy your new scooter. If you ever fancy another brew, you know where we are!
Warm regards,
Eden Mobility
Because Lucy and deadhead are fantastic…
Because Lucy and deadhead are fantastic dale persons the walk u through step by step
10 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your kind words!
Providing clear, supportive guidance is exactly what we aim for, and it’s great to know they made your experience a positive one.
We’ll be sure to pass on your lovely feedback—they’ll really appreciate it!
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Lucie and Rachel put me on the right…
Lucie and Rachel put me on the right path to what I needed in buying a mobility scooter,afraid this is all new to me but was put at my ease.thankyou.
2 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Lucie and Rachel are always so lovely…
Lucie and Rachel are always so lovely to come and see, they are always here if I need anything and always pleasant to see
5 June 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Oldham
Thank you so much for your kind words — we’re thrilled to hear you received excellent service and rated us 10/10. Feedback like this means a great deal to the whole team.
If you ever need anything else, we’re always here to help.
Warm regards,
Eden Mobility
Great experience
I had a great experience here. The service was amazing and a thank you to Lucie who was so knowledgeable and friendly and took the time to help me find what was right for what my grandma needed. I would definitely recommend this shop to anyone
29 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for sharing your experience. We’re delighted to hear that Lucie was able to support you so well during your visit. Her knowledge, friendly approach, and willingness to take the time to understand exactly what your grandma needed are all qualities we’re incredibly proud of.
We truly appreciate your recommendation, and we’ll make sure your kind words are passed on to Lucie. It’s wonderful to know you had such a positive experience with us.
Warm regards,
Eden Mobility
Hi I called in to the eden mobility…
Hi I called in to the eden mobility shop on henshaw st oldham, today Monday 25th, the staff where amazing so helpful, they went out of their way to help, thank you sooo much ladies, we will definitely be back,
25 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for calling into our Henshaw Street, Oldham store and for taking the time to leave such kind feedback. We’re delighted to hear that our team made your visit such a positive experience.
The ladies will be thrilled to know how much you appreciated their help and the way they went out of their way to support you. Providing friendly, attentive service is something we take great pride in, and it’s wonderful to hear that it made a difference to your day.
Thank you again for your kind words — we truly appreciate them. We look forward to welcoming you back on your next visit.
Warm regards,
Eden Mobility
Friendly service
We were served by Rachel who was very friendly and efficient. She went out of her way to check for information that we needed to purchase our 97 year old mother a walker. Thank you Rachel for the friendly service.
19 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much for your lovely review. We’re delighted to hear that Rachel was able to assist you so warmly and efficiently. It’s wonderful to know she went the extra mile to make sure you had all the information needed to choose the right walker for your 97‑year‑old mother.
We truly appreciate your kind words, and we’ll be sure to pass your thanks on to Rachel. If there’s anything else you need, we’re always here to help.
Warm regards,
Eden Mobility
Rachel Oldham branch
Rachel at the Oldham branch was courteous provided information on products suited to my needs, excellent communication skills and not pushy, will defenitely call again to buy a scooter...Diane
15 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much, Diane, for your wonderful feedback. We're delighted to hear that Rachel at our Oldham branch provided courteous service, clear product information, and a comfortable, no‑pressure experience.
It’s great to know her communication skills helped you find options suited to your needs, and we truly appreciate you taking the time to share your experience.
We look forward to welcoming you back when you're ready to choose your scooter.
Warm regards,
Eden Mobility
Eden Mobility
I came into the Oldham shop today and was greated with a fabulous smile from Rachel. I came in enquiring about a walker for my mother in law. Rachel listened to what her needs where and gave me multiple options
She was very helpful and knowledgeable. Absolutely fabulous customer service, would highly recommend Eden Mobility.
15 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you for sharing your experience. We’re delighted to hear that Rachel at our Oldham store greeted you so warmly and took the time to understand your mother‑in‑law’s needs. It’s wonderful that she could offer multiple suitable options. We truly appreciate your recommendation.
Warm regards,
Eden Mobility
Staff are extremely helpfull always…
Staff are extremely helpfull always helping my mum with her chair help to give advice friendly and concerning for the costumers also her colleague jodie
13 May 2026
Unprompted review
Reply from Eden Mobility - Oldham
Thank you so much to the staff — you’re always incredibly helpful. You support my mum with her chair, offer great advice, and treat customers with real friendliness and care. A special thank‑you as well to Jodie for her kindness and support.
Warm regards,
Eden Mobility
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