Edible Arrangements Reviews 

They sent me the wrong product (an inferior cheaper one) and then haven't responded to any of my emails requesting they make it right. Don't order from them.

Barrie Edible arrangements has the worst customer service. They called to say it wouldn't be delivered because they thought the address was different than it was written out for them. WHAT??? I wrote the correct address, they made a mistake and we didn't get our order. Yes that happened to us.

They reschedule for two days later and say we have to be home during a certain time window. They don't show up during that time and just leave it on the doorstep later that day. NEVER AGAIN. Fruit was not fresh-well it was at least two days old when we got it....

The girl in the Danbury, Ct shop was so helpful and made up a fresh delicious birthday arrangement to be delivered in Sandy Hook, Ct. The driver who delivered the arrangement was as nice as he could be. I am forever impressed with every Edible arrangement I have purchased and sent for many occasions. I will be a loyal customer and will always recommend them to anyone who needs a special delivery gift. 1/12/24.

Awesome strawberries and a delicious coconut cake. Presentation was A+.
Bravo!!!
James C.
Paoli PA

NEVER PATRONIZE THIS COMPANY. Not only was my order not delivered, but NO ONE from Edible EVER followed up with me despite my emails. The 203 tel# listed on their site is INVALID. They are inept AND they don't care, which is the worst combination. There are plenty of better companies out there. Use anyone else but Edible.

I order from Edible Arrangements for family members all over the US. This is the first time I ordered from the Riverview store for friends who live in the same town. They did not deliver the order on time. As of now, 7 pm Christmas Eve, my friends have not received the order that should have been delivered yesterday. I understand that this is a very busy time for them. However, neither my friends nor I received a message that they cannot fulfill the order in a timely manner. I tried to call them several times and I couldn’t reach anybody. I also called the Edible Arrangements toll free number in their national headquarters. I was told delivery will happen today but that didn’t happen. Canceling the order is not an option since the arrangement is supposed to be a Christmas present. This is very disappointing. Edible Arrangements should stop advertising for next day delivery if their stores cannot fulfill them. That’s false advertising. Stores like the one in Riverview should be closed. I read reviews online and they are consistently bad.

Flowers were trash. Fruit not fresh. bag of chocolate chips? my biggest problem is how to thank senders of gift and tell them not to order from them again. Makes me sad and disappointed.

I ordered a holly jolly to be delivered 2 days after. Or the next day the same item was on sale and they didn't telle me and didn't want to give me the rebate!!!

If I could I would give a minus 1 star. I received an expensive order as a gift from location "412 W Lincoln HWY Ecton PA 19341" and every piece of fruit was bad. The arrangement looked beautiful however, the entire arrangement went in the trash. When the buyer contacted the store not only was they not helpful they act as if they are not giving out bad fruit. Save your time and buy flowers.

Even if the fruit is all perfectly ripe (which it almost never is) these things suck. This is a horrible gift, nobody wants it. It's what people give when they feel that they have to send something but don't know what to get or don't care to think about it. Most people don't have the room in the fridge to store it. Not even going to get into the nauseating lack of value in this ridiculously overpriced crap. Just don't do it. Do nothing, it would be better.

Placed and order for my mom's birthday, flowers and fruit arrived wilted, dried out and brown. As I live out of the country, I sent a message to Edible Arrangements, and haven't heard anything since.

Received a delivery today which came with a coupon for $5 off my next order. The coupon code expired a full year ago. I called to ask for an updated code and they told me “it is what it is”. We sent flowers instead.

I know there are alot of negative reviews about Edible Arrangements, but the one on 34th St. South, Saint Petersburg has always came through. The manager Keisha is great to work with. She is very kind, helpful and wants to make sure you are happy when you leave the store. She comes through every time. Call and ask for Keisha and she will fix you right up.

Ordered a gift for someone and even paid 20 usd extra to have it delivered next day.

It wasn't delivered... called the shop in Irvine, CA and the lady from the shop said they don't have my order and hung up.

A week later the order wasn't even processed...

Had to get Ebay involved to get my money back so, word of advice, look at reviews before placing an order to make sure you're not going to miss your friends birthday like I did and then fight for your money...

All in all, appalling company wich I will never use again in this life...

You've been warned!

I sent edibles to my mother as a birthday gift. I ordered drink bombs and chocolate covered fruit. The drink bombs were missing. When notified, edibles refused to deliver the order but still charged me the the $62 delivery fee and I had to buy another gift for my mom and send it late. Very poor customer service.

Place is amazing will be going back to order some more

Moldy fruit, unprofessional, dirty, little to no care about the presentation of orders.

NOVI MICHIGAN DELIVERY WAS A DAY LATE, STRAWBERRIES MOLDED AND CHEESECAKES WERE SOUR, MY HUSBAND SENT ME A 60 DOLLAR FREE DELIVERY ON 7/26/2023 ARRIVED 7/27/2023. NNEVR USE THIS LOCATION . WE ALSO LEFT A VOICEMAIL AND 3 DAYS LATER STILL NO CALL BACK.

Ordered flowers for mothers birthday. Was supposed to have pinks, oranges and other vibrant colors. Instead received a sympathy bouquet which is nothing similar to the bouquet. I understand if certain flowers are not available but at least try to make it look similar. When I called in the morning to confirm the delivery and no one said my bouquet would be different. When I called to complain the employee laughed at me. She proceeded to call me back multiple times. The store manager laughed at me, yelled at me and told me I would have to bring these flowers in even though I paid for delivery and live over an hour away.

Worse customer service. You pay so much to get your order on time on special occasions but here pass mid day. They don’t even bother to answer your phone calls.