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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the luxurious and niche brands available, as well as the excellent sample service that allows them to try fragrances before committing to a full bottle. People frequently commend the fast and reliable delivery service, often noting that orders arrive sooner than expected. The service is also highly appreciated for its personal touches, such as beautiful packaging, handwritten notes, and complimentary samples and treats, which make the experience feel special and thoughtful. However, some customers experienced issues with delivery, citing instances where couriers failed to deliver or packages were delayed. A few other people also felt that the quality of some sample sprayers was poor, with some being faulty and causing leaks, leading to dissatisfaction with the product's functionality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and variety of niche... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the quick shipping, with... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the premium products, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and as... See more

Rated 5 out of 5 stars

The one reliable online store that stocks fragrances that do not fit the norm of the High Street. The availability of sample packs make finding new styles much more doable without the risk of wasting... See more

Rated 5 out of 5 stars

I've placed several orders with Edulge now. They have genuine niche perfumes at reasonable prices. What make Edulge stand out is their customer service. They always go the extra mile, from the... See more

Rated 5 out of 5 stars

I treat myself to Edulge shopping from time to time. It’s a bit on the pricey side, but you get what you’re paying for: it’s a truly state of art experience for “frag heads”, like me. The choice featu... See more


Company details

  1. #6 of 109 best companies in Perfume store

Written by the company

The British destination for curated niche fragrances for those seeking authentic, rare, individual scents. Official stockists of Kilian, Atelier Cologne, Trudon, Giardini di Toscana, Floris, Juliette Has a Gun, Edeniste, Etat Libre D'Orange, Sana Jardin, Caron, Histoires De Parfums.


Contact info

4.9

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company! Very fast shipping and they even included a lovely thank you note, chocolate and a free sample! Couldn’t ask for more. Thank you so much :)

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast delivery, packaged really beautifully inside! Quality of items was perfect - absolutely top notch all round!

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Early delivery, extras included.

My package arrived before it was supposed to, in my package I received a free sample a lovely note and 2 chocolates. I will be ordering from Edulge again.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

FAB FAB FAB

This is a fantastic company excellent customer service very quick delivery free tester of niche fragrance every time and a sweet treat and most of all all the fragrances I’ve received have been of excellent quality .

31 December 2025
Rated 5 out of 5 stars

The one reliable online store

The one reliable online store that stocks fragrances that do not fit the norm of the High Street. The availability of sample packs make finding new styles much more doable without the risk of wasting money. Ordered 2 samples just before New Year and they were delivered on 2/1/26. Fantastic service and extremely reliable

31 December 2025
Rated 5 out of 5 stars

Stylish, posh and professional …

I treat myself to Edulge shopping from time to time. It’s a bit on the pricey side, but you get what you’re paying for: it’s a truly state of art experience for “frag heads”, like me. The choice features luxury and niche brands. The sample service is excellent: professionally prepared decanters that are pleasure to keep in a collection. Neat website, pleasant to use. Overall solid, professional, elegant 😊

31 December 2025
Rated 5 out of 5 stars

Always a pleasure to order from Edulge

Always a pleasure to order from Edulge, fast delivery, quick response from the team, lovely personal touch with presentations and good range of fragrances. Will definitely buy again (and again) from them.

29 December 2025
Rated 5 out of 5 stars

Fantastic first experience with Edulge!

Fantastic first time shopping with Edulge. I'm a niche fragrance collector and a friend mentioned that they were doing an offer of 30% off at Edulge so I thought I'll have a browse and see what they offer. To my suprise there was a lot of fantastic niche brands here and Francesca Bianchi caught my eye! I had done a little research on her fragrances previous so I went ahead and ordered 'The Black Knight'. With 30% off and shipping it still only came to around £77 which I thought was a steal. Shipping was very quick....think I ordered next day delivery. The fragrance then arrived. Boxed perfectly.....and then inside, a fantastic hand written note thanking me for the purchase and a little chocolate along with 3 extra samples!!! This was fantastic as I have shopped with Notino and Allbeauty for the last couple of years and spent a lot of money with them and I think I've had 2 samples in around 30-40 purchases which is shocking! I'd highly recommend shopping with Edulge and if you have a discount code even better! I know I'll be back for more! 5*!!!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

All I want is a stress free online…

All I want is a stress free online shopping experience and that's what I got! Edulge seem to be the only online UK retailer for Indult so I made the purchase and got the fragrance safely delivered shortly after. Perfect! Now I'm a repeat customer.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Company

10/10 Company, the price, the packaging ( had a cheeky free sample and some chocolate 😋 ) delivery was so quick, even for this time of year ( few days before Christmas ) had it in time for my scent of the day, and can't forget Claire at customer service who was with me every step of the way making sure things went right, highly recommended site, definitely will be using again soon, also loved the handwritten card to say thanks for the purchase

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Claire The service was friendly

Claire The service was friendly, fast, and extremely efficient, with truly excellent customer care throughout. Claire went above and beyond to make sure everything was handled smoothly and professionally. She was approachable, knowledgeable, and genuinely helpful, which made the entire experience stress-free and enjoyable.

It’s rare to come across someone so dedicated and attentive to customers. Claire is a real credit to the team, and I wouldn’t hesitate to recommend this service to anyone because of her outstanding support.!

23 December 2025
Unprompted review

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