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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the luxurious and niche brands available, as well as the excellent sample service that allows them to try fragrances before committing to a full bottle. People frequently commend the fast and reliable delivery service, often noting that orders arrive sooner than expected. The service is also highly appreciated for its personal touches, such as beautiful packaging, handwritten notes, and complimentary samples and treats, which make the experience feel special and thoughtful. However, some customers experienced issues with delivery, citing instances where couriers failed to deliver or packages were delayed. A few other people also felt that the quality of some sample sprayers was poor, with some being faulty and causing leaks, leading to dissatisfaction with the product's functionality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and variety of niche... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the quick shipping, with... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the premium products, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and as... See more

Rated 5 out of 5 stars

The one reliable online store that stocks fragrances that do not fit the norm of the High Street. The availability of sample packs make finding new styles much more doable without the risk of wasting... See more

Rated 5 out of 5 stars

I've placed several orders with Edulge now. They have genuine niche perfumes at reasonable prices. What make Edulge stand out is their customer service. They always go the extra mile, from the... See more

Rated 5 out of 5 stars

I treat myself to Edulge shopping from time to time. It’s a bit on the pricey side, but you get what you’re paying for: it’s a truly state of art experience for “frag heads”, like me. The choice featu... See more


Company details

  1. #6 of 109 best companies in Perfume store

Written by the company

The British destination for curated niche fragrances for those seeking authentic, rare, individual scents. Official stockists of Kilian, Atelier Cologne, Trudon, Giardini di Toscana, Floris, Juliette Has a Gun, Edeniste, Etat Libre D'Orange, Sana Jardin, Caron, Histoires De Parfums.


Contact info

4.9

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and selection of Niche

One of my favourite websites to purchase Niche perfumes. Great selection, prompt and super helpful customer service, SUPER fast dispatch and delivery, they always provide great packaging and sample.
100% recommend, I have purchased plenty from them!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Even close to Christmas time Edulge…

Even close to Christmas time Edulge deliver the best customer service of any store I use. Such a great resource for fragrance lovers, so many choices. I hope to order many many times in 2026.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing brand

Amazing product! My boyfriend has been wanting Bianco latte for ages now. Got it for Christmas super fast delivery literally came next day, packages beautifully and so carefully which is rare for a business nowdays. Even added a cute personalised hand written note which really does add to the service and makes it a much more personal experience! Will be ordering again for any fragrances we want in the future and I also will be recommending.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Do Not Hesitate 😍

Always a fantastic experience shopping with Edulge. There's always a discount to be had, always a free little decant and chocolate and my absolute fave thing a handwritten personalised note thanking me for my custom. My fragrance Vani Charnel arrived within 2 days which is amazing at this time of year. Buy with confidence. I would give 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

16 December 2025
Unprompted review
Rated 5 out of 5 stars

This shop has never disappointed with…

This shop has never disappointed with delivery and presentation of product ! When purchasing a beautiful expensive fragrance, receiving it beautifully wrapped with a little sample and personal touch is simply the cherry on top ! Thank you

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Little Boxes of Luxury

I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and assumed they’d come less packaged than usual but each one had still been carefully placed in the 6-spot gift boxes so it felt really luxurious going through each box like its own discovery set. Will be back to upgrade to full bottles.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

⭐️⭐️⭐️⭐️⭐️ 5/5

I’m so impressed with this perfume! The scent is absolutely amazing even better than I expected. It arrived very well packaged. I also loved the handwritten note included, such a thoughtful personal touch. Delivery was super fast too. Highly recommend!

7 December 2025
Unprompted review

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