Edwardjamescaravans Reviews 52

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Well deserving of all their 5 star reviews. Good quality caravans at affordable prices. Professional friendly service from the team. I’m a complete newbie and Craig guided me through the process,givin... See more

Rated 5 out of 5 stars

Being complete newbies , guys at Edward James were absolutely fantastic! Took time to answer our questions even they were daft ones 🤣 On the handover Craig was brilliant, patience and commitment to... See more

Rated 5 out of 5 stars

after having great communication on the telephone and WhatsApp, we visited the site where they had a large range of caravans where we was left free to roam to view them all. We had a great help fr... See more

Rated 5 out of 5 stars

Just bought a beautiful caravan from these guys. Edward, Paul & Andy are a brilliant team & we were made most welcome by them all. It was Craig’s 1st day,Hope he’s settling in now. Thanks so much for... See more

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Purchased our second caravan from here…

Purchased our second caravan from here , was very good throughout from enquiring about caravan to sorting finance and on collection we got a full walk around and a free 2025 service with our caravan thanks to Paul and Edward.
Thanks Guys!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Lovely welcoming family business

What a joy to deal with this small family business. From the first phone call to collecting our caravan Edward could not have been more helpful & encouraging building confidence & repour along the way. I had not seen the caravan before collection but everything was as described & seen in the photos and would not hesitate to recommend them. A fantastic trusted, friendly, family business - no regrets just plenty of smiles from us when sat in our new to us caravan.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Five star treatment from this really…

Five star treatment from this really friendly and helpful company. They took care to show us round our chosen caravan explaining everything to us (this is our first caravan) we would definitely recommend Edward James Caravans to anyone looking for a caravan and would use them again should we fancy a change in the future - despite the 2.5 hour drive well worth it.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Spot on - thank you!

Enormous thanks for such impeccable service. Very professional and friendly, with high quality leisure vehicles. Will definitely return when it’s time to upgrade, and have already pointed friends and family in your direction. Spot on!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful seller

Really nice helpful seller. He knew his stuff and was not pushy at all. He happily answered any questions I had and he gave us all the time we needed. Definitely recommend.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

amazing service and customer support

Absolute amazing service by the guys at Edward James.
We bought our first caravan from them in March 2024 , and were so impressed with them that it was a no brainer to upgrade and purchase the second larger caravan from them in Jan 2025 .
Both caravans were purchased direct from the ad (and without viewing or seeing them physically), which should have been a gamble, but both caravans on delivery exceeded expectations .
Fantastic service and support all the way through.
See you again for the next upgrade !

30 January 2025
Rated 5 out of 5 stars

Great customer service from…

Great customer service from Edwardjamescaravans. Saw an ad for a caravan on autotrader and they responded to my equiry straught away and i was on my way to view the caravan but realised had no motor mover. But the whole time communicating. Great customer service

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Recently brought An Auto-trial Tracker…

Recently brought An Auto-trial Tracker Motorhome from Edward which we are very pleased with . Had a few miner issues which Edward soon sorted with no hassle a top class service and will use again when the time for an upgrade is due.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Edward James Caravans are friendly, helpful, knowledgeable and offer high quality customer services

Edward James Caravans provide an excellent, friendly service. The whole team are ready to listen to the customer and they offer a first class service, giving reliable advice regarding purchasing a caravan to meet your needs . Importantly, the after sales care and support offered is thoughtful, practical and highly efficient.
We highly recommend them to anyone seeking to buy a caravan in the Devon area

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Very satisfied with the service. I had not seen the caravan before purchase, which was a risk. But all was as described. Edward stayed late to show me the caravan, he took me through all the operation. The following day another rep for the company resolved a small issue with the setup. All communication was prompt and clear via WhatsApp. Highly recommend, they are professionals.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend!

Very helpful from start to finish. Was honest and upfront about everything so we knew what to expect when buying the motorhome. Checked in afterwards to make sure we were happy. Would definitely recommend!

23 October 2024
Unprompted review

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