Emob Reviews 

Snelle levering! Alles perfect in orde

Looks very nice , easy and clear instructions catalog, good quality. only one note , it would be better if the drawers was painted inside not only outside.

To start with, the delivery of the item is taking much longer than described on the website. In addition the service is very bad and unprofessional. I will never ever order with emob again. Extremely disapointed.

In Love with the Item. It does not take big space yet It is efficient enough to stand both laptop and monitor. Delivery service was impeccable as well.

I would recommend this bureau to anyone working from home. you won't be disappointed.

I’m waiting for two months for the delivery of my chairs and so far, every time that I contact the company they always say that the product is not available and that “we should receive the product within the next week”.

I'm wondering how a company can sell products that are not available in stock and even so, how can a company can be so uncompromised with its customers and services?

I lost the count of how many times I had to contact them.

I just requested a refund and I sincerely hope that I will have my money soon.

Some holes needed to be enlarged a bit, so you need some tools, but overall good quality for the price

Very unprofessional! Expect delays to be 2 or 3 times longer than what the website claims. And they will not compensate or even apologise for delays. I cannot comment on the quality of the products as I have not seen them yet (it's been months!).

*****in regards with the answer received below by Emob team, I would expect Emob to take responsibility of what they publish on their website!!!! communicate better with the client of what to expect and offer compensation for such delays! I bought it from Emob not from the manufacturer*****
On July 4th I've ordered a closet. delivery was suppose to be within 2-6 days!!! Today, October 11th, the closet hasn't yet arrived nor received a message on when I can expect it to arrive!! no one contacted me to inform me of the estimate delivery date, I had to contact customer service serval times, each time been informed differently, first in two weeks, then end September.... (it is October now)
Bestelling #5000009435
No compensation, nothing! Only: "We are depending on our manufacturer so this is a case of force majeure." when asked where it mentioned on their terms that's it's force majeure I've been told, sorry, you can wait or cancel !! cancellation means a search for a new closet and wait few weeks by another manufacturer as well.
I'm mainly shocked by the reaction of the costumer service, careless answers, didn't even try to think together to find a solution, maybe to check with the manufacturer, push it a bit, nothing!
They just don't care they committed to a certain delivery time when mentioning on the order confirmation 2-6 days.
Only cold and clear: Wait or Cancel.

Reliable and thrudtworthy service.I have got the item on time an it was easy to truck the parcel

Quality of the material is very bad.
Also some parts were damaged, little holes everywhere, even some blood on a panel, corners damaged, some black spots which do not come of.
Also the manual sucks, it’s very unclear.
Do yourself a favor a buy somewhere else.

Ordered a cupboard for the kitchen and it was missing two components, raised a claim and first, the CS agent said that I will get the missing component within a week. After two days suddenly received an email that the claim has been closed as it is resolved.
It is not resolved as I can not use the product without having the component. I would say please use IKEA instead of this EMOB

Super bed:) Delivery happened very fast and we assembled the bed within 1.5 hr. It's very solid bed and our boys just love it.

Conforme à la description mais 7 semaines de délai...au lieu de 3à 4!

I do not usually write reviews but the experience with eMob frustrated me so much I would recommend you avoid this company.

I ordered a bed which should arrive in 1-2 days but took 7 days and only arrived after I called and helped them realise the mattress wasn’t in stock.

When the package arrived the box had many holes in it and had clearly been sold to and returned by another customer. 5+ pieces of the bed (approx 1/3rd) were damaged.

It took 50 minutes to get through to emob on the phone who then wanted me to wait 2 to 5 weeks for replacement parts to be sent. I had deconstructed my daughters bed so if I didn’t want to reconstruct the old bed they said she could sleep on the floor.

In general the bed is of very low quality so given it will inevitably get damaged further and I don’t want to reconstruct and then again deconstruct the old bed. Furthermore the box is unusable so to send it back or for eMob to resell the item is impossible. Therefore I preferred to make do with the damaged parts and ask for some compensation. For the sum of these problems eMob offer 10% refund.

Ordered an item, did not get any receipt. Receipt is required for the tax office, they do not answer my Emails. Phone does not get picked up.

OrderID: 5000008563

Requested the invoice on July 1st.

Now ( July 17th asked again)

Only after I’ve written this review they were able to respond

Now I'm getting into serious trouble because I cannot display the invoice to my employer. Thanks EMOB

ps.

The 5-star ratings with very short answers are FAKE. they are done by mass review farms