EMU Australia Reviews 

Comfortable waterproof boots. Very happy with them

Easy to navigate website, great range of products high quality and great prices. Delivery is very quick had my order within in 3 days.

Online Ordering, parcel tracking and delivery, nothing to complain about. Product looks good, bought as a gift I am sure the recipient is going to love the boots, I may keep the very cool box.

Really impressed with EMU Australia’s website—clean, easy to navigate, and everything is clearly laid out. The product images and descriptions are helpful, which made choosing simple.

I ended up buying a pair of shoes called Faye,and I absolutely love them—great quality and exactly as expected from the site.

The whole experience from browsing to checkout felt smooth and stress-free. A lovely, well-designed site that really reflects the quality of the brand

Extremely efficient quick response &friendly

Sadly, the item I ordered was too wide for me so had to return.
However, the quality was excellent and the response from customer service was exemplary.

Ordered the sheepskin insoles for my workshoes. Quick delivery and the insoles are amazing! Thankyou EMU.

Great product..great service..will continue to be a customer

My emu boots fit perfectly, are warm and cosy, and look smart compared to similar brands. The size I need is consistent across the various styles I have ordered from Emu so I can order online with confidence knowing the products will fit.

Immediate response to enquiries. Helpful and knowledgeable staff. Excellent customer service. Exchange completed without any problems. Goods are excellent quality. Original delivery was fast and trouble free. Highly recommended.

Lovely slippers---site and customer info sounded solid but slippers a size too large.

Fast shipping with good quality products.

Prompt delivery and good price point. Quality product.

If I could give -10 stars, I would happily do so

I received a pair of slippers, which were completely subpar quality, then reached out for return instructions and clarification and received the absolute worst customer service one could possibly receive

However, when trying to leave a review about their crummy product, I received an immediate response, moderating my review and not allow allowing me to place it on their site

Avoid this company at all, costs they lack quality and care

Fast reply. Unexpected resolution to my issue, which made me think very highly of the company. Thank you for your kind support and your generous offer!

Quick,easy transaction, quality & price exceptional, boots tough & comfy

Good product, true to size. Surprised with the fast delivery!!

Very Quick delivery, no problem with online order. Boots are perfect. I Will wear them probably next season but quality is top. I Hope next season there Will be new waterproof models like Charlotte that I wear since many years and I still love them.

Live everything about my boots material is superb🤗I put my hands inside those boots and I was applaud! The fur is off the chain fluff real thing. Not only, the canvas is super solid (Authentic!) Can’t wait for next winter to through them on😁 A bit thicker than the American Ugg boots, truly made for the deep freeze👌🏾 I’m please money well spent🥰

I had a really good experience with EMU Australia, especially their customer service. Evri delivered my slippers to the wrong place, which was frustrating, but EMU sorted it out straight away. EMU customer service replied quickly and sent me a replacement without any hassle!! The whole thing was handled much faster than I expected, really appreciate how easy they made it!