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Energie Fitness - Erith Reviews 459

TrustScore 5 out of 5

4.8

98 High Street, Erith, DA8 1SL London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've been a member for three years, which is the longest I've been a member at any gym. The staff are fantastic and the gym feels a real community space. Everyone is welcoming and I get so much from t... See more

Rated 1 out of 5 stars

Before you make your final call on the membership, just so you know, there might be times—around six months of the year—when hot water isn’t available due to some ongoing issues. The manager's assis... See more

Company replied

Rated 5 out of 5 stars

Energie Fitness Erith - they are small, local affordable gym. I live locally and been using it for around three years. The staff are all really helpful, enthusiastic, helpful and approachable. Ha... See more

Rated 5 out of 5 stars

My friend and I attended Energie Fitness in Erith today for an induction to the gym. We were welcomed by Wayne, who guided us through the gym, teaching us how to use the equipment as well as informi... See more


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 98 High Street, Erith, DA8 1SL, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

459 reviews

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Rated 4 out of 5 stars

I recommend if you are new to going gym, it’s very welcoming

I just recently joined so I am still getting quite used to it. However, I find the staff very lovely and helpful. They gave me a free induction which was very useful. I was even able to try out a class which was also very nice. The gym itself is quite small but all the machines that you will need is there available for you to use and honestly, I really like it and it’s also very cheap compared to other gyms.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I've been a member for three years

I've been a member for three years, which is the longest I've been a member at any gym. The staff are fantastic and the gym feels a real community space. Everyone is welcoming and I get so much from the classes. A big shout out to Pele, Wayne, Sky and John who always give me the best gym experience and work so hard to make everyone feel comfortable and motivated.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Gym

Great Gym, left for a little while but found myself missing the atmosphere & people, classes are great, doing PT’S with Pelè enjoying it so much even though he works me & Jan hard!! He is an amazing trainer would HIGHLY recommend him, if your looking to progress in your fitness journey he is the man, he is very knowledgeable, kind & helpful but he will push you to do better sometimes I need that, thank you Pelè x

21 October 2025
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

We're so happy you came back and are enjoying the atmosphere, people, and classes! It's great to hear you're progressing with your fitness journey and appreciate the training. We appreciate your recommendation and thank you for your feedback. énergie Fitness Team 💚

Rated 5 out of 5 stars

Very welcoming gym

Very welcoming gym. Will be coming again

1 October 2025
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

We're so happy to hear that you felt welcomed! We look forward to your next visit and appreciate the feedback. énergie Fitness Team 💚

Rated 5 out of 5 stars

Friendly…

Was unsure about rejoining the gym but they have made easing back into very welcoming. Friendly staffs. Always happy to answer any questions I may have.

30 July 2025
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

We're happy to hear that your return to the gym has been welcoming! Our staff is always ready to assist, and we appreciate your positive feedback. Thanks for sharing!

Rated 5 out of 5 stars

The staff are as friendly and welcoming…

The staff are as friendly and welcoming as possible and all the facilities are near spotless. As some one who has been for a while i can attest its one of the better gyms I've been to in ages

9 July 2025
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

We're happy to hear that you find our staff friendly and the facilities spotless. We appreciate you taking the time to share your positive experience with our gym!

Rated 5 out of 5 stars

Amazing gym

Amazing gym, with amazing classes that suit my needs 👍🏻

8 July 2025
Unprompted review
Energie Fitness - Erith logo

Reply from Energie Fitness - Erith

We're so happy to hear that our gym and classes suit your needs! Thank you for your amazing feedback; we appreciate it.

Rated 1 out of 5 stars

Misled by Staff, Then Blamed for Their Lack of Clarity

I’m genuinely disappointed with my experience at énergie Fitness Erith.

In April, I went into the gym and asked a staff member for advice because I was considering leaving the city. I was told I could freeze my membership and decide later whether to cancel — but at no point was I told that I’d still be charged for a full extra month due to a 30-day cancellation notice period.

Yes, I’m aware that this clause is written somewhere in the terms and conditions. But when you go to a staff member in person, asking for help and clarity, you expect that key information like that would be shared directly and clearly. Instead, when I brought up the issue, I was met with denial that any mistake had been made, and every time I pushed back, they fell back on repeating: “It’s in the T&Cs.”

So I’m left to pay for a charge I wasn’t properly informed about — based not on good service or transparency, but on technicalities and deflection. That’s not customer care. That’s not integrity. That’s a complete lack of responsibility and basic decency.

If you’re thinking of joining, just know that when something goes wrong, this gym won’t own their role in it — they’ll hide behind policy and leave you out of pocket.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Great gym

The staff here are very friendly (Harry,Skye and Wayne) I like the equipment in the gym. The combination of these two makes it perfect for me to work towards my goals which is my priority.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Friendly gym

Been at this gym for 4 months and I’m so glad I joined. The staff are all very easy and welcoming to me and I’m very grateful for it. Especially big shout out to Harry. Would recommend for anyone looking for a gym to join who’s a bit worried about what to do.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great gym

Great gym, been coming here for years and I’ve enjoyed the experience a lot. The workers are great and friendly. Lovely gym!

18 June 2025
Unprompted review

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