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Energie Fitness - Ipswich Reviews 185

TrustScore 3 out of 5

3.0

Unit 1, Rosehill Retail Park, IP3 9BG Ipswitch, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I have thus far that the staff are extremely friendly and more than happy to help but I have found that some of the equipment is a little out dated and the changing rooms are far too small.

Rated 3 out of 5 stars

Is a small gym and there are too many people in there at the same time. Is groups of people 3-4 chatting around keeping area occupied not even working out. Is hard to get a chance for a full muscle gr... See more

Company replied

Rated 5 out of 5 stars

It's an amazing gym, with plenty of equipment and floor space. The staff are very friendly, and they are there when you need them.

Rated 5 out of 5 stars

Loving it! Feel welcome and also feel that I can just get on with my workout! Great facilities and equipment!


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 1, Rosehill Retail Park, IP3 9BG, Ipswitch, United Kingdom

3.0

Average

TrustScore 3 out of 5

185 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Very friendly staffs and take care in…

Very friendly staffs and take care in Health.

10 December 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey Kanthasamy,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I am still very much a 'newbie' having…

I am still very much a 'newbie' having only been a member 2 or so weeks. Yet I am very much enjoying being at the gym, great equipment, very clean and all that I require for my fitness program.
Special mention to the manager Samantha who has been really friendly and accommodating from the get go, she really is quite lovely! Also personal trainer Mark Burrows is a top bloke; I know him from being at a previous gym many years ago. He always has the time to say hello, enquire how I'm getting on and offer any advice which may prove helpful.
I think a very fair monthly membership price, nearly always good up beat music playing and I would say most other members seem friendly and dedicated to their fitness regime's.
Safe to say I am gonna remain a member for a good long while and when I reach the physical level I am chasing, well, I will look back and be truly quite grateful to energie fitness for helping me achieve that without maybe quite realising.

12 November 2021
Rated 4 out of 5 stars

Good disabled access

Welcoming atmosphere, not threatening, nice staff very accepting of my disability and wheelchair access is good.

15 October 2021
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Reply from Energie Fitness - Ipswich

Hi there,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Small but well equipped.

This is a small but well equipped fitness centre with a better than reasonably priced monthly charge. When joining I was given the barest information about the equipment when it would have been nice to have been given a conducted tour of the facility, this may not have been possible due to a possible lack of staff. If I have one complaint about my first fitness visit there was that I was left to my own devices to find my way around the available equipment and their uses. Fortunately I was once a member, several years before, of another fitness centre in Ipswich so was reasonably eu fait with the equipment I decided to use but, for a first time attendee, even being asked if I would like to be guided would have been nice if for no other reason other than safety.

17 September 2021
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Reply from Energie Fitness - Ipswich

Hi Thomas,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Lovely gym lovely stuff member's nice a…

Lovely gym lovely stuff member's nice a clean I have only recently joined and so far super happy..

17 September 2021
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Reply from Energie Fitness - Ipswich

Hi Kirsty,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, friendly and helpful trainers, good equipment for what I want to do. A good experience every time I go!

10 September 2021
Rated 5 out of 5 stars

I really enjoy this gym and love the…

I really enjoy this gym and love the spin classes

16 July 2021
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Reply from Energie Fitness - Ipswich

Hi Ian,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym 👍🏼👍🏼👍🏼

Great gym, friendly staff, all round excellent experience. Thrilled I found this gym :)

11 July 2021
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Reply from Energie Fitness - Ipswich

Hi Caragh,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brilliant !

Brilliant. The friendliness of the staff is very welcoming especially early morning! Always helpful and ready to help/assist. Nice to use some equipment during classes.

4 July 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Michelle,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good service

4 June 2021
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Reply from Energie Fitness - Ipswich

Hi Santos,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Alexandr,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

The gym is well organised

The gym is well organised. Lots of antibac and cleaning tissue to wipe down all equipment after use. Staff friendly and willing to help and give advise.

24 May 2021
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Reply from Energie Fitness - Ipswich

Hey Mr Reynolds,

Really glad to hear that you're happy with your énergie Fitness experience and hope to continue to deliver the top-notch service you deserve. However, we are always trying to improve so if you have any comments or suggestions please run it by a member of staff.

Thanks for leaving a review, it's really important to us to hear feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Clean and friendly gym

Clean and friendly gym, staff very helpful.

21 May 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi David,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

perfect app

perfect app, easily to do everything

21 May 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Ervins,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Well rounded

Good gym and Friendly staff

14 May 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

The Gym is very nice but I think the…

The Gym is very nice but I think the shower head mold needs to be cleaned.

14 May 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

I did not find guidence during my…

I did not find guidence during my training in Gym .The timing is not good because they did not respect time for fasting in Ramadan it should be respected .There is no swimming pool or sauna

7 May 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Ahmed.

I am sorry to hear you did not have a satisfactory experience whilst being a member at one of our clubs. When joining any of our gyms you should have gone through a Kickstart induction session which is offered to every member when joining to offer guidance to new members. With regards to a swimming and sauna services, our gyms operate on a smaller, boutique size so many of our gyms do not have these services (some do).

Thank you for taking the time to leave your thoughts, it really helps.

Best Wishes,
Dan

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