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Energie Fitness - Ipswich Reviews 185

TrustScore 3 out of 5

3.0

Unit 1, Rosehill Retail Park, IP3 9BG Ipswitch, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I have thus far that the staff are extremely friendly and more than happy to help but I have found that some of the equipment is a little out dated and the changing rooms are far too small.

Rated 3 out of 5 stars

Is a small gym and there are too many people in there at the same time. Is groups of people 3-4 chatting around keeping area occupied not even working out. Is hard to get a chance for a full muscle gr... See more

Company replied

Rated 5 out of 5 stars

It's an amazing gym, with plenty of equipment and floor space. The staff are very friendly, and they are there when you need them.

Rated 5 out of 5 stars

Loving it! Feel welcome and also feel that I can just get on with my workout! Great facilities and equipment!


Company details

  1. Fitness and nutrition
  2. Fitness centre
  3. Fitness Class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 1, Rosehill Retail Park, IP3 9BG, Ipswitch, United Kingdom

3.0

Average

TrustScore 3 out of 5

185 reviews

5-star
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Rated 5 out of 5 stars

Awesome gym

Can't fault this gym has everything you need in one place, staff are friendly.

30 April 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey Gavin,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great local gym

30 April 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Dan,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Equipment

I think it’s a lovely gym and the staff are really nice to be honest
Just one thing
Well 2 things
Could you get an assault bike
And a ski erg
That would help my training really good 👊🏾

30 April 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Ishmael,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Super friendly and well organised at a reasonable price

The staff members are super friendly and always welcoming. I think the gym facilities are well organised, but I wish there was more space to stretch and do lunges etc.

Overall, a great gym at a reasonable price.

23 April 2021
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Reply from Energie Fitness - Ipswich

Hi Brandon,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

If it wasn't for the Covid situation…

I go to the Ipswich gym, but I assume the others are equally good. If it wasn't for the Covid situation I'd have given them 10. But really that isn't their fault and they do a good job of minimizing risk as much as possible.A remarkable amount of new and very varied machines, huge floor space, it really is something, and very reasonably priced too. Brilliant!

23 April 2021
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Reply from Energie Fitness - Ipswich

Hey Darryn,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

I am new at the gym so do not know much…

I am new at the gym so do not know much about what machines do what areas they target.

It would have been nice if someone demonstrated the machines and what you can use them for.

Other than that fantastic staff are all friendly and the cleanliness is 5 star

23 April 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey Hollie,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent GYM very covid aware and gave…

Excellent GYM very covid aware and gave me help with the disabled showers

16 April 2021
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Reply from Energie Fitness - Ipswich

Hi Lawrence,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good spacious gym

Good spacious gym, a lot of equipment.
Happy and helpful staff.

16 March 2021
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Kenny,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Gym Review

The staff have always been very friendly and helpful. I would recommend the Gym to anyone!

15 March 2021
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Reply from Energie Fitness - Ipswich

Hi Steve,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey Linda,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Lovely gym.

Lovely gym.. really enjoy going

18 December 2020
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Reply from Energie Fitness - Ipswich

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

review

very good facilities, kind staff, very clean

18 December 2020
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Sophie,

Thanks for your kind words – you’ve made our day! We’re thrilled that your enjoying our énergie Fitness club. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The gym has great equipment and it’s…

The gym has great equipment and it’s perfectly spaced. It’s a great temperature as well. Staff are very friendly.

6 November 2020
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi TJ,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly, local & great value for money.

Friendly environment to train in, with a good range of equipment and helpful advise.

6 November 2020
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Satisfied,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym!

Great gym!
Friendly staffs!
I will recommend.

6 November 2020
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Yunis,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good experience

Good experience. The staffs are good and kind enough. Hygienic atmosphere. Good...

31 October 2020
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi there,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly staff and great ambiance.

2 October 2020
Unprompted review
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Precious,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Needed a new gym close to home with a good variety of free weights and machines

Since working from home I needed a new gym close by and Energie fitness ticked all my boxes. Good range of free weights and machines, plus if cardio is your thing there is plenty to choose from. The booking system works very well and the staff are always polite and friendly. I would recommend.

2 October 2020
Unprompted review
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hi Stuart,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed the gym and that are team members are delivering the stellar service we aim to provide to every member. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

Strange closure times.

I obviously understand in these days, that cleanliness is important, but is closing for an hour over lunchtime - a period I'd imagine is normally a busy time, a good idea? Could you not provide periodic cleaning throughout the day, rather than closing for an hour during a period where many of us get time off work, to go to the gym?

2 October 2020
Unprompted review
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey Matt,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

friendly service With great advice

Friendly service from all staff with plenty of health and exercise tips. Broken cardio machines get repaired promptly.

25 September 2020
Unprompted review
Energie Fitness - Ipswich logo

Reply from Energie Fitness - Ipswich

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

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