enzio designs Reviews 

189
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, describing them as stylish, comfortable, and built to last, often noting that nothing else compared to their offerings. People frequently highlight the exceptional staff for being incredibly helpful, professional, and friendly throughout the entire process, ensuring a pleasant and stress-free experience for shoppers. The delivery service is consistently praised for being prompt, on time, and efficient, with polite and helpful delivery teams who often go above and beyond. Many customers express overall satisfaction with their purchases, highlighting the excellent service, great communication, and value for money, making them eager to return for future needs.

What people talk about most

Product

People report positive experiences with product quality, often describing items as beautiful, high-quality,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism, friendliness, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Quality

Customers consistently note positive experiences with quality, praising the outstanding and realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(189)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks to Yusuff

This is the second big furniture item we have bought of yusuf from Enzio, he always suggests good alternatives for what we’re thinking of buying and an overall great guy, both of our items have come within the month, and in perfect condition, the delivery guys are also amazing and super helpful! Definitely will be shopping here again!

28 December 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Muhammed,
Your kind review is greatly appreciated. Part of our service is to recommend products and help you with your experience every step of the way, & it's nice to know when we've succeeded in our goal. We look forward to seeing you again and your regards will be forwarded to Yusuf and our delivery staff.

Rated 5 out of 5 stars

Excellent customer service and choice…

Excellent customer service and choice of wardrobes and sofas. Yusuf was very helpful too

18 November 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Abdullah,
Thank you for your kind review. We aim to stock a wide selection of furniture in many sizes and colours, so that there's something for everyone. Customer service is our main priority & we're glad to know that you're satisfied. Your warm regards will be forwarded to Yusuf.

Rated 5 out of 5 stars

New suite

Recently bought a suite from the blackburn branch and must say from picking to delivery the service was very good .having bought from this shop for decades 10/10 very pleased mr&Mrs jeal

21 November 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mr Jeal,
Knowing that we have long - term customers that frequently visit is very important to all of us at Enzio Designs, & we hope to continuously serve you well. We strive for 100% satisfaction from the selection process to delivery and beyond & your affirmation makes us pleased.

- Enzio Designs

Rated 5 out of 5 stars

Excellent experience

Excellent experience
Customer care by Yusif was excellent he was very helpful and provided me with the fire I needed, shop had some amazing sofas was gutted I’d already brought. New one will deffo use this shop again

18 November 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Charlene,
Customer service is very important to us & it's great to know when we've been able to help. We pride ourselves in our wide range of electric fires & sofas, & your satisfaction is great to know. Your kind words will be forwarded to Yusuf.

Rated 5 out of 5 stars

Very good furniture very helpful sorted…

Very good furniture very helpful sorted my seats out good services ask for yusuf very good help gets you just what you want

16 November 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Archie,
Customer service is our biggest priority & we're happy to hear that Yusuf was able to help you out. Your warm regards will be forwarded to him.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Responds to queries quickly

7 November 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Shakira,
Thank you for your kind review. We aim to make your experience a positive one from start to finish & we hope to see you again soon.

Rated 5 out of 5 stars

Pleasure to buy from

Very happy with item, quick delivery and good value. Will buy from again. Yusuf was very helpful when we were choosing and table and chairs were expertly constructed on my premises by Tony and his colleague.
*****

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality!

I recently purchased the Phoenix ceramic marble top dining table from Enzio. I was a little cautious making such a large purchase online but Yusuf from Enzio designs in Blackburn answered all my questions via WhatsApp and did a video call to show me the item. He responded super quickly when I requested more information and photos. My emails after ordering were answered quicky too. The quality of the dining table is staggering high. I found exactly the same table at another retailer for more than double the price! The delivery was smooth and the item was extremely well packaged and this was sparking without a scratch on it when it arrived. I’m so happy with this purchase! I don’t believe you can get higher quality at this price point.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Manager

Yusuf was very helpful and appreciate his patience when dealing with us. I would recommend to buy furniture in this shop. Thank you

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service (bedroom and storage )

When Plan it was just starting their business , we were the first customers and they loyalty was amazing . It has been so many years and not even a hinge has fell apart , now I need to add extra wardrobes and gone back to plant it after 7/8 years . Would not use anyone else . 100% satisfaction

Hamida Patel

16 September 2023
Unprompted review
Rated 5 out of 5 stars

I popped in to Enzio Designs with my…

I popped in to Enzio Designs with my partner for a browse of the solid wood dining table set, we were politely welcomed by a member of the staff who promptly offered us tea/coffee/water and even a box of sweets and cookies! I’ve never had service like this before when simply just browsing, after swiftly receiving the water the lovely lad simply left us to it the rest of the time we were browsing, no pushy sales techniques and no uncomfortable feeling that we felt pressured into buying something.

we initially had no intention to buy that day but when we saw a lovely rustic oak solid wood dining set and spoke to sales manager Billy it was a done deal. We are delighted with the quality and style of our dining set and we're more than impressed with the service and delivery we received. Previously we have purchased a German bedroom set a few years ago from Enzio designs and were more than satisfied which made us VIP customers that gave us such benefits as free delivery. 10/10 for Enzio designs and the lovely delivery & sales staff. This store is a must go place with lovely furniture and good bargain prices.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

I've been shopping at Enzio Designs for…

I've been shopping at Enzio Designs for 15 years & I can't stop coming back! Bought an electric fire a few weeks ago, very impressed with the quality & next day delivery. Staff were very attentive as usual. I'll continue to recommend this place to relatives & friends!

8 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look