enzio designs Reviews 

189
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, describing them as stylish, comfortable, and built to last, often noting that nothing else compared to their offerings. People frequently highlight the exceptional staff for being incredibly helpful, professional, and friendly throughout the entire process, ensuring a pleasant and stress-free experience for shoppers. The delivery service is consistently praised for being prompt, on time, and efficient, with polite and helpful delivery teams who often go above and beyond. Many customers express overall satisfaction with their purchases, highlighting the excellent service, great communication, and value for money, making them eager to return for future needs.

What people talk about most

Product

People report positive experiences with product quality, often describing items as beautiful, high-quality,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism, friendliness, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the promptness and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Quality

Customers consistently note positive experiences with quality, praising the outstanding and realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

189 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(189)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enzos Designs, top shopping experience!

Enzos Designs at Blackburn is an absolute gem of a furniture shop! They have some really unique quality products, I have been going for many years now and have never failed to find something eye catching and unusual. All the products are very reasonably priced and often cheaper than their rivals in so called discount stores! Yusuf, the sales assistant,is lncredibly helpful and not at all pushy, in fact all the staff bend over backwards to assist you without being intrusive. On this occasion I bought the most amazing ceramic swivel extending dining table for half the price at other competitors, it weighs a bomb! The delivery drivers were absolutely fabulous! They were polite, cheery, and above all capable, they assembled the table and moved it into position for me due to its weight, never once complaining. I can honestly say that from beginning to end it is a very satisfying experience buying from this store, it is always my first port of call for interior decor! Many thanks Yusuf and the rest.

5 September 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Willetts,
We very much appreciate your generous & detailed review. We always aim to provide the best possible service from the moment you step into our showroom. Our philosophy is to have unique products at affordable prices all while offering you the best service with a smile. Your kind regards will be forwarded to Yusuf & the delivery staff.

Rated 5 out of 5 stars

Superb quality

Superb quality, fast turn round of orders, bespoke goods at an affordable rate with friendly efficient assistants without pressure to buy. All their items have a very modern design built in.

4 September 2023
Unprompted review
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Reply from enzio designs

Hi Alan,
We're very glad to hear that you're satisfied with our service and quality. We aim to offer the best contemporary furniture with modern looks & functions. Your kind words will be forwarded our staff.

Rated 5 out of 5 stars

Service quality

Service quality was so good. What l saw on the photo, that was the exactly same item with very good quality.

20 July 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Ugur,
Your kind review is much appreciated. We strive to have the highest quality products that last long. Customer satisfaction is our priority & we're happy to hear that you're satisfied.

Rated 5 out of 5 stars

Always boughtfrom this place

Always boughtfrom this place, good quality, beautiful stuff.

9 August 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Saif,
Your kind review is much appreciated. We're glad to know that you're a regular customer & satisfied with what we offer. We hope to see you again soon.

Rated 5 out of 5 stars

Went in to just browse and immediately…

Went in to just browse and immediately fell in love with a 2 seater sofa which was on offer, decided to purchase and within 2 days it was delivered, pleasant staff and delivery people, will definitely be returning

29 July 2023
Unprompted review
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Reply from enzio designs

Hi Karen,
We most definitely look forward to seeing you again soon. Customer satisfaction is our priority & we're glad to see that you're satisfied with our service.

Rated 5 out of 5 stars

We recently bought a lot of furniture…

We recently bought a lot of furniture from Enzios due to moving to a new home. From sofas, to beds, dining table and chairs and bar stools. We received excellent customer service both in store and delivery and also after delivery. Enzios have a wide range of furniture and offer a huge variety of choices that can be custom made to your preference. The prices of the furniture compared to some well known brands are reasonable and affordable and the quality is amazing! Faizal was courteous and patient and offered great customer service, accommodating to our every need even if it meant going to great lengths to ensure we received what we required. Shout out to Yusuf and Tony who also provided an excellent service both in the showroom and when delivering.
We have had lots of compliments from visitors to our home and would recommend to anyone who wants some modern contemporary furniture for their home. We will visit again- Thanks again to the whole team at Enzios.

2 November 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Yas,
We appreciate your kind review. Even at the busiest times we try our best to make sure every customer is seen to & given the highest level of service. Your kind regards will be forwarded to our sales staff & we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Excellent customer service & very…

Excellent customer service & very helpful staff

15 July 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mo,
Thank you for your kind review. Your warm regards will be forwarded to our staff.

Rated 5 out of 5 stars

Good customer service

Ordered a media wall fireplace and we wanted express delivery, we called the office and they happily arranged this for me. The office updated me with delivery time. When it arrived, it was really well packaged and the fire itself is beautiful. It was also a great price. Highly recommended.

14 July 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Michelle,
We always try to go above and beyond to ensure customer satisfaction by offering the best prices & fast delivery times. We hope to see you again soon.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent, the quality of the sofa’s were outstanding and delivered within 3 weeks

29 June 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Zuber,
Thank you for your kind review. We always try to offer quick delivery times to keep our customers satisfied. We hope to see you again soon.

Rated 5 out of 5 stars

Luxury Sofas and Beds from Enzio

They took the time and effort to really sit down and personalise my sofa and bed designs. Sometimes I sat there for a few hours but they were extremely patient. The sofas were delivered on time as well as the beds. Absolutely thrilled with the furniture and quality. Such a lovely family business. Would definitely recommend!!!

1 October 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Maz,
We appreciate your kind review. We always try to go above and beyond for our customers to ensure that they leave satisfied. Your kind regards will be forwarded to our staff and we hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery with a dining table and chairs set. Thank you

18 June 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Moreton Aesthetics,
We appreciate your kind review. Your kind regards will be forwarded to our staff and we hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

Great product

Ordered a marble dining table from this company and service was great. The delivery was a few days later than expected but when it did come, the delivery guys were very friendly. The table itself is lovely especially for the price. Would definitely recommend.

14 August 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Danielle,
We're happy to hear that you had a positive experience with us. We always try to go above and beyond to ensure that our customers are satisfied. We hope to see you again soon.

Rated 4 out of 5 stars

Suite

After being let down by Sofology for the 2nd time, we decided to look in Enzio. We found the perfect suite. Ordered, paid deposit, was told would be 4 wks. It was ready in 3 wk. All good, delivery team very helpful, carried our little 2 seater bk to conservatory for us, as my hubby is getting over bladder cancer and could move it. Will def buy from there again.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a ceramic dining table/chairs…

Purchased a ceramic dining table/chairs and their installers, Tony and Jay were excellent and also took all the packaging with them, free of charge. There was a lot of packaging, given the size of table.

20 January 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
We're glad that you are satisfied with our service and your kind words will be passed along to our delivery drivers. We hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

John and Tony were absolutely fabulous

John and Tony were great, they were even challenged by the fact something had happened mechanically with their van. They were friendly chatty and we value the time they spent putting the bed together. Absolutely fabulous service.
Thank you to everyone at Enzio design from order right through to delivery 🚚

21 October 2021
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
Thank you for the kind review, we’re glad that our delivery team were able to help you despite the difficulties they faced.
We also appreciate that you offered them beverages and helped them.

- Enzio Designs

Rated 5 out of 5 stars

Great service

Ordered a table and chairs from this place. The staff were very attentive from the minute I walked in until I left. Products are high quality and should last very well. Overall happy experience.

15 June 2020
Unprompted review
Rated 1 out of 5 stars

Very sorry I ever went to this shop…

Very sorry I ever went to this shop they refused to give me a full refund for furniture l had bought that was not suitable they said they would only give half the money back l said l wanted a full refund as the goods where in the original box’s this is when they became aggressive threatening and told us to get out.
We were forced to leave the shop.
We managed to get our money refunded though our credit card company.
I would never use this company again and I would not advise anyone to buy from this company.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

Quality store!

Quality furniture that was delivered promptly, no hassle from staff compared to other retailers. I have visited many times over the years, the quality and service has brought me back. Buying furniture from the store has always been a preference to me over Ebay and online stores as I like to try the product before buying, and the staff made sure my needs were attended to.

8 October 2019
Unprompted review

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