I really like the way your product works in the background without slowing down my hardware or forcing most updates that require a restart. I did have a site, (that I assume was a "hack," show up on m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was easy to get the protection I wanted. I've never had a problem ever since I've used ESET. The only difficulty is that it's cumbersome to just do one manual renewal period rather than the defau... See more
Company replied
ESET was the recommended protection when I purchased my first MAC computer in 2016. Ive purchased 2 others over the years and each time this was the recommended protection. It is easy to install and... See more
Company replied
I've been using ESET for almost a decade now & love it. Unlike other antivirus software, ESET is far less intrusive - it doesn't use tons of RAM and isn't always sending me pop ups telling me to buy o... See more
Company replied
Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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Key card had 1 digit wrong. ncorrect…
Key code on card had 1 digit incorrect and would not load. Very frustrating. Called customer service, he was excellent and sent me correct code .
15 April 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear about the activation code issues you experienced. We're glad that our support team was able to assist you.
I think what I was paying for two…
I think what I was paying for two devices should have been sufficient for the extra computer I occasionally use. I went ahead and paid the extra, but feel like the value I am paying is not there, especially in today's economy.
12 May 2026
Reply from ESET US
Thank you for sharing your feedback.
Our billing support team would be happy to help get this sorted out for you. Please reach out to them on +1 (844) 824-3738. Thank you.
Content Blocking
I do not like that this service blocks content that it deems inappropriate.
The antivirus should only block things that are a threat to the user and the computer, for example malware, phishing, host intrusion... etc.
But it blocks things like open source tools from Github that remove Windows 11 telemetry, or an open source emulator from Github.
I understand certain things may be on a grey scale of morality, but I expect my Antivirus to protect me, not to decide what I can and cannot access, otherwise it leads to users turning off protections for certain things, making the system more vulnerable.
1 April 2026
Reply from ESET US
Thank you for sharing your feedback. We are sorry to hear about the difficulties you have experienced.
Please contact us via the online support chat on our website: https://helpus.eset.com/. Our colleagues will review the issue and assist you.
Thank you for your understanding.
This is the best antivirus program out…
This is the best antivirus program out there and I’m proud to own it.
22 April 2026
Reply from ESET US
Thank you for your wonderful review! It means a lot to us.
Reply from ESET US
Thank you for your review!
If you need further assistance with our software, our support team will be happy to help: https://helpus.eset.com/.
Thank you.
Reply from ESET US
Thank you very much for your review! We really appreciate your feedback.
I've used this for years
I've used this for years. Even though my data has been compromised several times due to large data breaches, I have not suffered problems. I rely on ESET to protect my tech.
12 May 2026
Reply from ESET US
Thank you very much for your review! It means a lot to us.
Reply from ESET US
Thank you for your feedback!
To ensure that everything is working correctly, please open the ESET Antivirus app:
https://support.eset.com/en/kb3152-open-the-main-program-window-of-eset-windows-applications
After opening the app, you should see the green message "You are protected."
If the product requires attention, an orange notification will appear.
If you need further assistance, please contact our technical support team at https://helpus.eset.com/.
They will help you ensure that everything is working correctly.
Thank you.
Reply from ESET US
Thank you for your great review! We really appreciate it.
Good service/ needed a little extra
Good service after I reached someone. They got back to me in a few days. I have been with ESET US for a long wild since the lasted test updated to my MAC, I am never sure it is working properly. I would like a way to make sure it is.
11 May 2025
Reply from ESET US
Thank you for your feedback! To ensure that everything is working correctly, please open the ESET Antivirus app:
https://support.eset.com/en/kb3256-open-the-main-program-window-of-eset-cyber-security
After opening the app, you should see the green message "You are protected."
If the product requires attention, an orange notification will appear.
If you need further assistance, please contact our technical support team at https://helpus.eset.com/. They will help you ensure that everything is working correctly.
Thank you.
I have used ESET for years and find it…
I have used ESET for years and find it does a great job.
11 May 2026
Reply from ESET US
Thank you for your wonderful review! Your loyalty means a great deal to us.
Positive Results from the Use of ESET.
I’ve been using ESET since i purchased my laptop and am pleased with it.
11 May 2026
Reply from ESET US
Thank you very much for your review! It means a lot to us.
Easy to renew
Updates seem to be very current and the local computer store rates you highly.
3 May 2026
Reply from ESET US
Thank you for your wonderful review!
ESET offers a great array of products…
ESET offers a great array of products that are very efficient.
11 May 2026
Reply from ESET US
Thank you for your review! We really appreciate it.
Reply from ESET US
Thank you for your great review! We really appreciate it.
Reply from ESET US
Thanks for your feedback! We're happy to hear that renewing and using our services is easy for you.
Reply from ESET US
Thank you for your wonderful review!
It was easy to get the protection I…
It was easy to get the protection I wanted. I've never had a problem ever since I've used ESET. The only difficulty is that it's cumbersome to just do one manual renewal period rather than the default autorenewal, (which was not what I wanted).
10 May 2026
Reply from ESET US
Thank you for your feedback!
If you ever need help renewing your subscription, please feel free to contact our Technical Support Team at https://helpus.eset.com/.
Thank you!
So far Good Security Spoftware
So far, the software seems to be working perfectly but I haven't had it very long, so I'll have to see after a year or two before I can give a more detailed answer
10 April 2026
Reply from ESET US
Thank you for your review! We really appreciate it.
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