Evans Halshaw Reviews 104,552

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 5,173 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, positive attitude, and efficiency, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach, as well as the quick response times and smooth user experience. However, some people were dissatisfied with the product and customer service, mentioning issues like unexpected car problems after servicing, poor communication regarding collection times, and difficulties reaching the service department by phone. A few other people also felt that the cleanliness of purchased used cars was not up to standard.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the helpfulness,... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and efficiency of staff,... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers were pleased with their car purchases,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise individual staff members... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported significant difficulties reaching... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We were very well informed at every stage of the service. However we're not happy because we have to wait a month before we have the oil leak investigated owing to no availability of a loan car

Rated 4 out of 5 stars

Excellent service and car was in excellent condition when eventually ready for collection. Communications were poor regarding the collection time and not as originally stated i.e. 3pm, so plans for th... See more

Rated 5 out of 5 stars

Recently purchased a used car from Evans Halshaw, Wolverhampton. I don't change my car very often, in fact the last time was 10 years ago, so I was concerned about any pitfalls or issues. The sales e... See more

Rated 5 out of 5 stars

I have been visiting firstly the Ford, then Evans Halshaw Old Trafford branch for over 20 years. I've always found it to be a very welcoming place with very friendly and efficient staff who always mak... See more


Company details

  1. #86 of 100 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Evans Halshaw, Loxley House, Little Oak Drive, Annesley, NG15 0DR, Nottinghamshire, United Kingdom

  • www.evanshalshaw.com

4.2

Great

TrustScore 4 out of 5

105K reviews

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Rated 1 out of 5 stars

Don’t waste your time with WBAC style trades

Declared brutally honest details for online valuation to sell my car. Said part service history which turned out to be full service history, declared mileage and average condition of exterior. Declared dinks in all 4 alloys, dinks in 3 and surface scratches. Valuation £4,300, offer £3,300. Complete waste of time.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Jemma was great throughout the process…

Jemma was great throughout the process of buying my car.
Fantastic communication and very patient with my indecisiveness.
Very thorough and knowledgeable with all of the information needed and required.
Great process and I would highly recommend, thank you

25 April 2026
Unprompted review
Rated 1 out of 5 stars

No one calls you back my car needs mot…

No one calls you back my car needs mot on my mobility car have been let down 4 times keep calling no one knows what's going on and don't call you back also called them yesterday told they will find out what is going on i was on phone 10 minutes then cut off no call back. I am a mobility customer and I want be buying a ford again and will mention how I was treated to other mobility customers

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

A very helpful and excellent part exchange dealt with by Ashley at the Wigan branch. Kept things very simple for me getting to know more about my new car . Would recommend anytime.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

New Car Purchase

We have just bought a new Santa Fe from Corey and we couldn’t have asked for a better experience. We weren’t rushed into a decision, he gave us plenty of opportunity to test drive, with no pressure to buy.
He made the buying process very easy and helped make it feel special.
10/10 Corey, thank you.
Matt is great too, answered all of our questions and kept involved with the sale all through. Thank you also.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an absolutely fantastic…

I had an absolutely fantastic experience at this dealership from start to finish. A huge shoutout to Haider Malik who assisted me - incredibly helpful, patient, and knowledgeable every step of the way. Haider and his manager worked to ensure I got the deal I was hoping for on the Renault Clio. The level of professionalism and customer service is outstanding. I wouldn't hesitate to recommend this dealership.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service

Lovely service, put up with a lot of questions and emails from me throughout the process! Thank you, Corey and Matthew, really appreciate your patience and help! And the green really is a beautiful colour, haha!

24 April 2026
Unprompted review

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