Eventim Reviews 102,582

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I love the Eventin app and use it a lot. It’s very easy to navigate and 100% trustworthy. Unfortunately we can’t buy ALL events on Eventin, but the variety and amount are very good. I’ve given up... See more

Rated 5 out of 5 stars

I flew from another country to see the show and just 6 hours before the event, I realised I had forgotten my tickets at home. I was freaking out, my whole reason for traveling was the concert. Tro... See more

Rated 4 out of 5 stars

There were small problems reserving tickets for two consecutive days (the link didn't work properly, I had to choose the "all dates" option and from there select the second day). Also problems with... See more

Rated 5 out of 5 stars

I bought some tickets and I couldn't be happier because I received them within 24 hours, plus the purchase process was very easy with enough time to choose seats and 12 minutes to proceed to paymen... See more

Company details

  1. Recreation centre

Information provided by various external sources

EVENTIM


Contact info

4.0

Great

TrustScore 4 out of 5

103k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love the Eventin app

I love the Eventin app and use it a lot.
It’s very easy to navigate and 100% trustworthy.
Unfortunately we can’t buy ALL events on Eventin, but the variety and amount are very good.
I’ve given up buying tickets on others platforms or sites due to adds, privacy settings and unnecessary complexity. That never happens with Eventin.
It’s definitely my favourite ticket buying option.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

As Good As Ever

No significant problems - right after the opening of the presale the server could not cope - obviously could not stand the initial overload - but an hour after everything was working just fine

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Very easy purchase and brilliant service. Physical paper tickets (hoorah!) delivered to the UK in 2 days.

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Include a change of language button?

I was not able to see how to translate your pages into English. I did manage to translate, but perhaps a button at the top to change the language might be helpful. I asked a German friend of mine to help me understand the venue and type of ticket. We are coming from the UK.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Miserable

Miserable. Ticket was sent via mail (why?). Concert got cancelled, but I had to send the ticket back and wait for two weeks to get an answer, only to receive about 70% of the original ticket price because the rest consisted of fees. By the way, I had to pay the delivery fee to originally send it to me AND to send it back.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

I haven't seen more stupid way of…

I haven't seen more stupid way of getting our money back after a canceled event!in 2026 printing a "formular" ,sending the original ticket and waiting for 3 weeks to get the money back!!!! what a stupid thing!

11 February 2026
Unprompted review

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