I love the Eventin app and use it a lot. It’s very easy to navigate and 100% trustworthy. Unfortunately we can’t buy ALL events on Eventin, but the variety and amount are very good. I’ve given up... See more
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See what reviewers are saying
I flew from another country to see the show and just 6 hours before the event, I realised I had forgotten my tickets at home. I was freaking out, my whole reason for traveling was the concert. Tro... See more
There were small problems reserving tickets for two consecutive days (the link didn't work properly, I had to choose the "all dates" option and from there select the second day). Also problems with... See more
I bought some tickets and I couldn't be happier because I received them within 24 hours, plus the purchase process was very easy with enough time to choose seats and 12 minutes to proceed to paymen... See more
Company details
Information provided by various external sources
EVENTIM
Contact info
Germany
- www.eventim.de
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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You cannot cancel,
Perfect!!!!
I love the Eventin app
I love the Eventin app and use it a lot.
It’s very easy to navigate and 100% trustworthy.
Unfortunately we can’t buy ALL events on Eventin, but the variety and amount are very good.
I’ve given up buying tickets on others platforms or sites due to adds, privacy settings and unnecessary complexity. That never happens with Eventin.
It’s definitely my favourite ticket buying option.
As Good As Ever
No significant problems - right after the opening of the presale the server could not cope - obviously could not stand the initial overload - but an hour after everything was working just fine
Superb
Very easy purchase and brilliant service. Physical paper tickets (hoorah!) delivered to the UK in 2 days.
Ticket arrived as fast as is humanly…
Ticket arrived as fast as is humanly possible from Germany. Amazing!
Include a change of language button?
I was not able to see how to translate your pages into English. I did manage to translate, but perhaps a button at the top to change the language might be helpful. I asked a German friend of mine to help me understand the venue and type of ticket. We are coming from the UK.
Miserable
Miserable. Ticket was sent via mail (why?). Concert got cancelled, but I had to send the ticket back and wait for two weeks to get an answer, only to receive about 70% of the original ticket price because the rest consisted of fees. By the way, I had to pay the delivery fee to originally send it to me AND to send it back.
The ticket purchase was successful
The ticket purchase was successful, but the reservation timer is very stressful. There is hardly enough time to enter all the data calmly. This could be made more user-friendly
I haven't seen more stupid way of…
I haven't seen more stupid way of getting our money back after a canceled event!in 2026 printing a "formular" ,sending the original ticket and waiting for 3 weeks to get the money back!!!! what a stupid thing!
No tickets arrived yet
everything was easy and fast
Lief super smooth- danke
I was referred to the Eventim by a…
I was referred to the Eventim by a friend. It was very easy to buy the tickets that I wanted.
Everything was very simple and easy to…
Everything was very simple and easy to understand.
Fast and easy process
Fast and easy process. Tickets received in 72 hours.Perfect.
very easy site to get around well chuffed
very easy website but had a wee problem with the deutsch its a long long time since i have had to use it but overall very happy with the site and how easy it was to order the tickets
Error during seat selection
Option to select seats resulted in an error when ordering tickets, thus had to opt for the option for the website selects seats for me.
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