Everlast Gyms Reviews 

1,142
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were unhappy with their experience overall. Many customers found facilities rundown, dirty, and poorly maintained, citing issues like mold and unhygienic changing rooms. Equipment was frequently broken or out of service, often with slow repair times and lack of upkeep. Pricing and subscription policies also caused dissatisfaction, with unexpected increases and restrictive contracts. However, some customers noted positive aspects, such as clean pools, renovated changing rooms, and effective air conditioning in certain locations. A few reviewers praised particular staff for being friendly, welcoming, and providing excellent instruction. Conversely, others felt that some staff members were unhelpful, rude, or displayed poor attitudes.

What people talk about most

Staff

Consumers find staff to be ambiguous, with many reviewers praising the helpfulness and friendliness of the... See more

Facilities

Customers had negative experiences with facilities, frequently reporting issues with broken equipment and... See more

Quality

Clients share negative opinions on quality, with many expressing dissatisfaction with the overall experience... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues with being locked into... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over unexpected charges... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you are after classes-this is not the gym for you !!! Positives: -Large gym area, nice clean inside and outside pool, renovated changing rooms, spacious new steam room Negatives: -Poor quali... See more

Rated 2 out of 5 stars

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general... See more

Rated 2 out of 5 stars

Our local gym Roko was taken over by Everlast a year or so ago. We were promised lots of wonderful improvements. What’s actually happened is: all exercise classes cancelled for at least seve... See more

Rated 3 out of 5 stars

It’s a good gym with a good atmosphere BUT the down side is when some of the machines break they never seem in a rush to get fixed. Perfect example one machine has been down for over a month which is... See more


Company details

  1. Gym
  2. Fitness centre

Written by the company

BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS. In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. #GREATNESSISWITHIN


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,142)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ewell gym is/was ok

Ewell gym is/was ok. It is now currently being refurbished so hopefully it will come back better. The swimming pool was always awful though. There was the same bits of hair and bits around the pool for weeks so clearly nobody cleaned it. Few of the tiles were off on the floor of the pool too. If they keep the pool can you please clean it every day.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible place

Horrible place, they sued my friend because he left negative review about the state of the cleanliness of the gym.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Today was my 2nd day having joined the…

Today was my 2nd day having joined the gym. This is a great place and was nervous as a newbie- I needn't have worried. Thank you Alex PT who did my intro. Everyone is friendly and some of the big boys have given me a bit of direction if I looked unsure. I met a couple about my age really friendly and encouraging. I've been swimming as well which is perfect for me as don't like deep water ( it's all one level ).
Everyone at reception always helpful.
If you join- remember a pad lock for locker.
David

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Currently a member

Currently a member, went Monday 1/12

Over crowded could get in any thing
Classes always fully booked
Changing rooms a right mess, wet tissue over floors and benches, urinals over flowing, have just handed notice to leave

1 December 2025
Unprompted review
Rated 2 out of 5 stars

Not good

Run down/old equipment, morbid atmosphere and unhelpful staff. Can’t wait for my membership to expire so I can avoid ever wasting money on this gym again.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

The steam room has been in very poor…

The steam room has been in very poor condition for the past few months. It often looks like it hasn’t been cleaned, and there’s a strong, unpleasant smell. Could you please look into a more thorough and regular cleaning schedule? It’s become difficult to use the space as it is.
Thank you.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless

Absolutely hopeless. Steam room and sauna regularly broken and now the jacuzzi is being closed permanently.

Gym equipment going rusty and not being replaced. Nit good value for money and no desire to chamge

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Genuine scam company

Genuine scam company. Was conned into signing up for a year when I was told I was cancelling my account. Paid unknowingly for 6 months and when I contacted the membership team it was like talking to a brick wall. Everlast Halifax cancelled eventually but then the membership team tried to make me pay £140. Complaint is ongoing.
When there is so much choice in gyms thesedays, why would you pick these scam artists? The gyms are rubbish anyway.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

When I cancelled my membership

When I cancelled my membership, all within the contract rules, I was harassed 8 months later and threatened with charges and penalties for cancelling my direct debit. Awful business to deal with and frankly, looking to steal money off of their members.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Everlast Gym in Derby is good value for…

Everlast Gym in Derby is good value for money. I mainly use the pool and do spin classes. The pool and changing rooms are kept clean. Showers have hot water. Staff are very polite and helpful. I struggle with technology; they helped me download ap'. For £30 a month you can't fault it. Read car park sign carefully. There is a 2 hour limit, but this is extended to 4 hours when you enter your reg into the machine near reception. That is usually plenty of time.

23 November 2025
Unprompted review
Rated 4 out of 5 stars

Tunstall - everlast gym

I used the gym in tunstall, staff are friendly and nice, its nice to staff laughing and enjoying their job, the gym equipment was very good although some kept breaking down, my daughter signed up but has since tried to give her 1 months notice as described but was told that if she cancels she would still be charged for the 12 months they said also that they can only cancel if we moving house then she would need provide proof, if also its medical she needs provide proof of this, i was fuming its a gym why should we still hve to pay for the months after cancelling when we are not using the gym, its wrong and why should we provide out personal medical evidence or moving house evidence we were also told that if she moves to place where she can still travel to the gym she would still have to pay, ill never join this gym again n my daughter is stuck paying the £35 per month till october 26 so so so wrong

19 November 2025
Unprompted review
Rated 1 out of 5 stars

I go to the Dunstable Everlasting Gym

I go to the Dunstable Everlasting Gym. When it was DW Gym it was fantastic. Every thing was working. With Everlasting in control the gym is an absolute dive. You may ask why I go to the gym, reason is shear convenience to me. There is no cleaning in progress, changing rooms are disgustingly. See for yourself. Steam room doesn’t work.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Everlast Liverpool

Liverpool Centre: The manager(B) has been one of the most disrespectful and discriminatory people I’ve ever encountered. He should not be working there.( called me Paki)
Update: I just terminated my contract cause of that guy.
DO NOT WASTE YOUR MONEY

19 November 2025
Unprompted review
Rated 1 out of 5 stars

3 month membership scam - US bait & switch style tactics

Thieving,unscrupulous scamming shysters … end of.

Truly disappointing that this kind of practice is allowed to thrive in society… why is this bait & swich BS still traveling across the pond and taking hold in the UK.

Wake up to this pathetic business practice now employed by low rent companies like Everlast

Have nothing to do with this vermin

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company! I have been trying to cancel my membership for 3 months now! No reply to my emails, being lied on the phone, went 2 times in person and still nothing. According to them my membership is now cancelled awaiting a refund. Two weeks later, no refund. Reporting this to the authorities now.

17 November 2025
Unprompted review

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