Very impressed with EPD, parts ordered at gone 4pm and in the yard on the south coast mid morning, on the machine by lunch and working away in the afternoon. Nearest Takeuchi dealer got in touch the f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I've purchased from E P D. AS a business owner with customers I need to impress I value companies like this who enable me to deliver my services on time. Unfortunately machi... See more
Company replied
Whilst working on an important job one of the tracks on my digger failed and I urgently needed to get a replacement. I decided to order a pair as it made sense to replace both at the same time and the... See more
Company replied
What a service excellent. Very fast delivery safely packaged on a pallet and a great price for the excellent quality tracks. Fitted tracks straight on no problems perfect fit. Well done EPD your abs... See more
Company details
- #5 of 13 best companies in Construction Machinery and Equipment
- #18 of 38 best companies in Construction equipment supplier
- #1 of 1 best companies in Mining Equipment
Written by the company
EPD, abbreviated from Excavator Parts Direct, specialises in providing top-quality spare and replacement parts for excavators and heavy machinery online 24/7. With a commitment to quality and customer satisfaction, EPD is a trusted supplier to construction professionals, contractors, and equipment operators looking for reliable parts that keep their machinery performing at its best. Our online store is designed to make ordering as simple and efficient as possible. Customers can easily browse and purchase parts at any time, ensuring they can get what they need, when they need it. We partner with leading manufacturers to ensure all our products meet or exceed industry standards, offering both OEM and aftermarket options to suit different budgets and requirements. EPD takes pride in delivering exceptional service and fast shipping, so you can keep your projects moving without unnecessary delays. Our support team is always available to assist with product enquiries and order assistance. Whether you’re working on a small project or managing a large fleet, you can trust EPD.
Contact info
Wheatfield Road Dunnikier Business Park , KY1 3PD, Kirkcaldy, United Kingdom
- +44 1793 290562
- info@excavatorpartsdirect.co.uk
- www.excavatorpartsdirect.co.uk
4.7
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Not arrived yet
30 December 2025
Reply from Excavator Parts Direct
Hi Richard,
We're sorry to hear your order hasn't arrived yet. Due to the order being placed during the holiday season our delivery times were slightly different to normal. All orders placed between 23 December and 2 January will be dispatched on 5 January. We hope your order will arrive in the next few days.
Thanks,
Your EPD Team
Perfect item and very fast delivery…
Perfect item and very fast delivery highly recommend
3 January 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
I'm thrilled with my purchase
I'm thrilled with my purchase, and it was delivered very quickly. Much appreciated!
31 December 2025
Unprompted review
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Great Customer Service
Good communication, great delivery and just first class customer service.
22 December 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Rang company for product details after…
Rang company for product details after not finding what i needed to know online, answered very quickly and very helpful. After buying online with regular postage tracks arrived within a couple of days.
Very pleased.
4 December 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Fast service
10 December 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Fantastic service products spot on and…
Fantastic service products spot on and delivery was extremely efficient and fast will defo be using them again thanks 👍
3 December 2025
Reply from Excavator Parts Direct
Hi Wayne,
Thank you for sharing your experience!
Your EPD team
Kubota kx 71-2
Brought a kubota track idler from theses guys and I was very impressed, the cheapest on line anywhere and was a very well made product, posted and received in 2 days, an extremely excellent service, thank you
1 December 2025
Reply from Excavator Parts Direct
Hi John,
Thank you for sharing your experience!
Your EPD team
Very quick service and the right thing…
Very quick service and the right thing thanks
24 November 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Advertised as next day delivery!
Advertised as next day delivery . The order didn't arrive for three days meaning I couldn't work.
1 December 2025
Reply from Excavator Parts Direct
Hi there,
Apologies that your order didn't arrive on time. A member of our team has reached out via email on this matter.
Thanks,
Your EPD Team
Happy with purchase and sent out very…
Happy with purchase and sent out very promptly thanks
2 December 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
I am very pleased with the service
I am very pleased with the service,
I got the new track back on to my machine
and I back on the job.
Thankyou very much I will definitely use
you again Mike.
26 November 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Quick reply to my questions regarding…
Quick reply to my questions regarding suitably, postage by Royal Mail a bit steep at £75 .
17 November 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Supposed to be delivered Monday it's…
Supposed to be delivered Monday it's now Wednesday and we are still waiting
21 November 2025
Reply from Excavator Parts Direct
Hi Adam,
Really sorry to hear about your experience, we have scheduled a re-delivery to hopefully be with you as soon as possible.
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
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