Once again it was an absolute delight doing business with EVC! Ben was amazing, so professional & yet such a warm personality. Joseph played his part too, given the tight deadline we were working to.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Did extensive research on my new replacement lease car and found these guys online. The communication from first contact to delivery of the vehicle has been superb. They were the most competitive when... See more
Company replied
We're very pleased with the service we've received from James & Michelle at Express Vehicle Contracts. We have been kept informed at every stage of the process and the deal was better than our previo... See more
Company replied
This was a perfect transaction from start to finish, every step was followed up by a phone call to make sure all was ok. It makes such a change to be told how things were going, even the delivery driv... See more
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Company details
Written by the company
Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.
Contact info
15 Aston Court George Road Bromsgrove Technology Park , B60 3AL, Bromsgrove , United Kingdom
- www.expressvehiclecontracts.co.uk
4.8
Excellent
754 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order update
Just a quick update on my last review , the car was delivered when they said it would , its great , within a few hours of delivery Josh from the team called me to make sure i was happy with the car and delivery and to assure me that they will be there for me over the next 3 years. You should be proud of yourselves ! fantastic , thank you.
6 November 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Michael, Josh was very happy to receive the positive feedback so thank you for taking the time to post about your experience. The customer journey is important to us so we are very happy that it has all gone well. Thank you for choosing us!
Had a really great service with express
Had a really great service with express vehicle contracts. Clear communication and stress free. would definitely recommend to anyone.
Thanks Dan & Ryan for sorting my new vehicle
29 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Warren, Thank you so much for taking the time to post a review. Dan and Ryan said you were a pleasure to deal with. Communication is king as we say so glad you had a great experience and were happy to share and offer to recommend us. Thank you for your order it is appreciated.
Everything was clearly explained during…
Everything was clearly explained during the process always someone there if needed to ask anything.
25 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, thank you so much for taking time to post a review. It is appreciated. Glad you had a clear and concise explanation of everything. Happy Motoring.
Extremely professional and friendly…
Extremely professional and friendly service from start to finish. Great to deal with. Thoroughly recommend them.
22 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear David, really appreciate the feedback thank you. Recommendations are very important to us so thank you for being an advocate for us.
Fantastic Service
Many thanks to Joe, Ryan and the team who helped arrange the order and delivery of my new vehicle. It is the first time I have leased a vehicle and they made sure everything ran smoothly, they are always at the end of the phone to answer any questions I have. Its been a first class service and I cannot recommend them highly enough.
16 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Mark, thank you for taking the time to post about your experience with Joe, Ryan and the team. They were thrilled to be mentioned so thank you. Lovely to hear that you had a great experience. Thank you for choosing us !
Had a really great service with express…
Had a really great service with express vehicle contracts. Clear communication and stress free.
Thanks Ryan & Joe
11 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Lawrence, Thank you for taking the time to post about your experience with Joe, Ryan and the team. Thrilled to see you had clear communication and the team looked after you.
My first time leasing and these made…
My first time leasing and these made the whole deal very easy. Lots of communication and very helpful along the way. Will definitely use these again, and big thanks to Joe.
20 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Sir/Madam, thank you for your lovely review. Joe works hard to ensure everything is explained well. Great to hear that you had a brilliant first experience with leasing. We are here to help during the lease. Thank you for taking the time.
Thanks
I’ve had help from Holly, Ryan and Josh. I always get quick updates from them which is appreciated. Unfortunately I am experiencing an issue with the car 3 days in though this is no fault of theirs. Would recommend.
4 October 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Simon, thank you for your post. Great that you had not 1 but three people all here to help. Sorry you have had an issue on the actual vehicle. If you need help please reach out to the team. Thank you Carmel
Simple process
Easy company to use just provide the correct documents/information when asked. Best thing, all from from your computer/mobile until the vehicle is delivered to your house!!
Thank you Louis and Michelle x
26 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Mark, Thank you for taking time to post. Louis and Michelle were thrilled to see their names in lights ! We try and make the process as easy as possible. Really appreciate the feedback. Thank you
Competitive pricing and excellent…
Competitive pricing and excellent customer service throughout the whole process. Car was delivered within 3 weeks.
26 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Mr Howell, thank you for the great feedback. Josh is new to the team so great to hear that everything went well. Appreciate the post. Thank you
Bish, bash, bosh, happy new car.
This is my fifth personal contract hire.
I thought that my previous four Contract Hire agreements direct with VW finance was OK
However the speed and simplicity i have experienced with Dan and the rest of the team at express Vehicle Contracts, far exceed my past experiences with my two local Skoda dealers and the parent VW financial services.
In fairness, I am right at the start of a new 24 month agreement, however if it all continues, I do think that I have found a new business that I can look forward to working with in the future.
26 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Michael, thrilled to see this review. Thank you for taking the time to post and detail about your experience with Dan and the team. We work hard to try and make the process easy for our clients. The team are here to assist during the process if you have any queries. Thank you for choosing us !
Dan and Team at Express Vehicle…
Dan and Team at Express Vehicle Contracts have been absolutely brilliant for me!
I contacted them with regards to a car within a 4 week window and they tried their best and delivered on this too!
Car has been delivered today and I can’t fault anything whatsoever!
Well recommended!
Thanks again to you all for assisting me.
23 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear David, thank you for brilliant review. Really appreciate you taking the time to do this. Dan is a vital member of the team, his knowledge on vehicles is second to none. In an ideal world we want to place the order today and deliver tomorrow. Happy Motoring. We are here to assist during the length of the agreement.
Reply from Express Vehicle Contracts
Dear Hardeep, thank you for you review. It is appreciated.
Would strongly recommend using Express…
Would strongly recommend using Express for your next vehicle easy transaction and great service
Couldn’t find a better price
Thank you
20 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear David, recommendations are important to us so thank you. We have a pricing team that work hard to ensure that we are competitive and then hopefully a streamlined clear process for the clients. Really appreciate you choosing us.
Fantastic
Fantastic! Very helpful and informative through the whole process, especially for a first time van driver! Thank you!
13 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Sally, the team work hard to deliver excellent service and it is great to see when this transpires with the feeling of the client. Really appreciate your kind words. Happy Motoring !
Efficient & friendly
Really efficient and straightforward process and responsive, friendly staff. Really pleased with my car - highly recommend!
16 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Laurenne, we have a lovely team and are very proud of them how they all care about the experience for the client. If you have any queries the team are here to assist. Thank you for choosing us!
Ordered my car from Express Vehicle
Ordered my car from Express Vehicle. Brilliant service from them don’t normally do reviews.
From start to finish quick and easy! Great response times and updating me every step
13 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Neil, your review is valued given you state you do not normally post them. Thank you for taking the time. Glad to hear that we looked after you well. Thank you.
Dan and Holly have great customer…
Dan and Holly have great customer service
I found EVC through a lease comparison site and I had never leased other than directly through a dealer before. Express’s documentation was clear and thorough from the outset and Dan called me regularly to ensure my queries were answered. Holly looked after the whole process of finalising contracts and getting the car delivered - she managed expectations really well and the car arrived ahead of schedule allowing me to choose the best delivery time for me
I will definitely used Express the next time I need a vehicle lease
10 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Tim, thank you for your kind words about Dan & Holly. Holly is new to us so great to hear she looked after you in addition to Dan. We work hard with the pricing team to be competitive and then the Sales team take time without being pushy to look after the clients. The admin team ensure hopefully a smooth process to deliver. It is difficult when things are out of their control but communication is key and that is what we instill into them. We are here to assist during your lease. Happy Motoring !
Many thanks to Joe
Many thanks to Joe, Holly and Ben at Express Vehicle Contracts. They helped to make our car leasing experience as smooth and trouble free as possible. We would definitely use them again and recommend them to others.
Many thanks,
Allyson & Paul
4 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear Paul & Allyson, Joe, Holy and Ben were thrilled to see their names in lights. Thank you for taking the time to post a review. We try and make the process as painless as possible. We are here to assist if you need anything. Thank you for choosing us !
Great service
Great service, less than 24 hours from initial enquiry through third party website to ordering a vehicle.
Great communication, kept me informed at every stage right up to and after delivery.
4 September 2024
Unprompted review
Reply from Express Vehicle Contracts
Dear James, very happy to read you had a great experience with the team. Thank you for sharing your experience. Glad it was efficient and speedy !
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