Formula One Autocentres Reviews 

Cheaper mot, easy to book with some free checks

Booking system Easily navigated - tyres good price

Easy good excellent

quick and easy online booking. First time using formula one autocentres.

Easy to use the online booking service, great prices and I use this service centre all the time ,,, very good staff and convenient location.

Erron was brilliant,sorted my other damaged front tyre at 5.50pm wen they was due to close and got me back on the road safely and did a great job ,thanks to Dom aswell .👍

The staff were so helpful. They were friendly and approachable. Answered all my questions, advised what I needed. They took the time to listen and talk with me. Highly recommend.
The price was very reasonable too. 5 *

Easy to book, picked a time that suits me! Happy :-)

I booked my Skoda in for a timing chain replacement. After dropping the car off for the day, I was told the job couldn't be done because they didn't have the specialized VAG engine locking tools required for the engine.

My main issue is, if you knew the make and model of the car and didn't have the basic tools required for the job, why did you take the booking and begin working on it in the first place? It wasted an entire day, caused unnecessary stress, and left me scrambling for alternatives. While I appreciate that I wasn't charged, basic preparation and checking tool availability before taking a customer's car should be standard procedure. Would not recommend for specialized mechanical work.

Terrible customer service at the Newcastle under lyme branch

Easy service to use good competitive price

Allows online booking for tyre repair which i could not find elsewhere.

An appalling experience with Formula One Autocentres Hemel Hempstead that has completely destroyed my confidence in this branch.

My car went in for what should have been a routine MOT and service. It failed because the nearside headlamp was insecure. I specifically sought advice about what I needed to buy to fix it and even called the garage again before spending any money to make sure I was doing the right thing.

I was advised that the “best course” was to order a replacement headlamp. I followed that advice and spent £202.98.

When I returned, the vehicle was stripped down further and I was then told that the headlamp itself was not the problem — the issue was with the housing/surround/mounting.

It gets worse.

After Formula One had been working around that headlamp area, my nearside indicator developed a fault and the upper strip light stopped working. Neither had this problem beforehand.

I have now taken the car elsewhere. They opened the bonnet, inspected the lighting and found the electrical connection for the lights disconnected. They plugged it back in and, immediately, both the indicator and strip light worked again.

So after dealing with this branch I was left with the original MOT problem unresolved, £202.98 spent on a part I was subsequently told wasn’t the problem, and two apparently faulty lights that another business restored simply by reconnecting the electrical connection.

I raised a formal complaint. Regional Manager Jay Burgess reviewed the recorded telephone call and confirmed in writing that I had been advised that ordering the replacement headlamp was the “best course”. Despite this, Formula One refused to accept responsibility for the cost, characterising the advice as the “ideal/most likely solution”.

I find the overall experience completely unacceptable. I went to a professional garage specifically because I expected competent diagnosis and reliable advice. Instead, I have spent considerable time and money dealing with problems that should never have become this complicated.

Formula One has issued its final response and I have now referred the unresolved dispute to The Motor Ombudsman. I have also requested the telephone recording so the advice I received can be independently considered.

Based on my experience, I would not recommend Formula One Autocentres Hemel Hempstead and I certainly would not allow this branch to work on my vehicle again.

I had an MOT with Formula one autocentres in Evesham . Lovely people and great service Will definitely use again and would recommend to women who feel intimidated by mechanics , these guys won’t try scam you unlike other places .

Easy to book and easy to pay. Just hope its easy to pass the MOT I booked online!

Boston branch is appalling book my van in for a air con re gas booked in for 10 o’clock arrived at 9.50 first of all could not find my booking then said yes got it I said are you running late he said it would be in within ten minutes and take a hour I returned at 11.45 and they had not even started it the manager had gone home the guys where not aware it should have been done at 10
The manager was incredibly arrogant when I booked it in
Rob I think his name was
So I took my van and left only to give my money to another company