Formula One Autocentres Reviews 

44,179
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Customers consistently find the booking process straightforward and the website easy to use, making it simple to schedule appointments. Many people praise the staff for being friendly, helpful, and professional, often going above and beyond to provide excellent service. Consumers frequently highlight the fair pricing and the overall efficiency of the service received. However, some customers also noted issues with staff interactions, unexpected closures, and significant delays in service or parts availability. A few other people also felt that booking times were inaccurate or that prices were not always shown upfront, leading to confusion. Additionally, some reviewers mentioned concerns about poor workmanship, including damaged parts or issues with additional work.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the excellent, professional, and... See more

Booking process

People report positive experiences with the booking process, finding it easy to use and navigate, with a good... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising individuals for being... See more

User experience

Clients share positive opinions on user experience, with many highlighting the ease of use and efficiency of... See more

Price

Consumers generally find prices to be competitive and fair, with many reviewers highlighting good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more

Rated 4 out of 5 stars

Straight forward and easy to understand website, booking my MOT through this method was quick and simple, at the Garage on Chartrists Way where I know from previous experience, I will get a great ser... See more

Rated 5 out of 5 stars

Two new tyres fitted at Formula 1 Autocentre, Coalville, Leicestershire. Absolutely excellent service in every way, polite, helpful, excellent tyre-fitting. We were thrilled to receive such wonderfu... See more

Rated 5 out of 5 stars

I was able to easily book an MOT slot online. I have been dealing with this company over the course of many years and have found that they provide an excellent customer experience. They are very knowl... See more


Company details

  1. #22 of 24 best companies in Tyre shop
  2. #16 of 19 best companies in MOT Centre
  3. #52 of 60 best companies in Vehicle Repair

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

44k reviews

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4.3

All reviews

(44,179)

5,074 reviews in the last 12 months

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Rated 1 out of 5 stars

Booked a time slot but gave up after…

Booked a time slot but gave up after waiting 2 hours whilst other cars turned up and were attended to.
Can only assume as I had ordered my tyres through Blackcircles, and as such ,cash customers came first.
Best avoid this garage.
UPDATE
I appreciate the fact that the senior management team took the time to respond to the activities of the garage in question. Customer training may need to be addressed at this location, I would suggest a "secret shopper" engagement to see how the garage activities impact potential customers.
It may have been a one off "bad day" for a couple of the employees but that should not spill over into Customer Service.

1 August 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Mr Donnellan, I sincerely apologise for your experience and the long wait time you encountered. We strive for customer-centric service and your feedback highlights an area where we need to improve our reliability and support. Thank you for sharing your thoughts, and I hope you might consider giving us another chance to provide the quality service you deserve.

Rated 5 out of 5 stars

Excellent service at Formula One…

Excellent service at Formula One Autocentre Carmarthen. Fitted me in at short notice for repair to brakes requiring new cylinder and brake pads, repairs carried out promptly, excellent price and provided me with important information following the repairs to my car which I found very helpful. I would highly recommend using Formula One Autocentre Carmarthen.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

I booked my MOT and service online and…

I booked my MOT and service online and paid in full upfront. When I arrived, the receptionist did not mention that my vehicle was too large for their ramp.A few hours later, I received a call informing me that my vehicle was ready for collection. I assumed this meant that both the MOT and the service had been completed. However, when I asked, I was told that only the service had been carried out because they were unable to perform the MOT as their ramp was too small for my vehicle.What makes this even more frustrating is that I had my MOT carried out at the same garage last year without any issues. If they were unable to accommodate my vehicle, they should have informed me before accepting my booking and payment, rather than wasting my time.
The lack of professionalism, communication, and customer care was extremely disappointing. I would not recommend this garage based on my experience

1 August 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Mohsan, thank you for sharing your experience with us. I sincerely apologise for the inconvenience caused by the lack of communication regarding your vehicle's size and the incomplete service. We strive for customer-centric support and will address this issue with our team to ensure reliability and honesty in our future bookings. We hope you will consider giving us another chance to provide you with the quality service you deserve.

Rated 5 out of 5 stars

I was able to easily book an MOT slot…

I was able to easily book an MOT slot online. I have been dealing with this company over the course of many years and have found that they provide an excellent customer experience. They are very knowledgeable and I trust them 💯 to do a great job. Further, the MOT is carried out whilst you wait.Excellent!

31 July 2026
Rated 5 out of 5 stars

Bolton branch ….

I’ve visited the Bolton branch several times over the last month, and every visit has been a great experience. The service has been brilliant from start to finish, with everything explained clearly and updates provided every step of the way. A big thank you to Tyler and Carl for being so helpful and professional. I’ll definitely be a returning customer. Thanks again! 🙂

31 July 2026
Unprompted review

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