Knowledgeable and helpful assistant who was so patient as I tested different mattresses. I certainly ended up w itch just the right one for my needs. The delivery was swift and carried out by the most... See more
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In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... See more
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Not too pushy,left us to decide our purchase but gave us information and was very helpful. The delivery men were very polite and were on time.
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The salespeople in the shop were attentive and gave honest advice, based on long experience. The selection of furniture is extensive with an accent on quality, taste and understatement. The delivery c... See more
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Company details
About Fairway Furniture - Newton Abbot
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, United Kingdom
- 01626 332888
4.9
Excellent
933 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
The whole buying service was a pleasure from start to finish.
Max went above and beyond to ensure our furniture was perfect for us and also arranged suitable delivery date.
Delivery was when they said and the delivery men were careful and considerate.
We would highly recommend.
14 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you enjoyed the experience from start to finish. It was a pleasure helping you find the perfect furniture, and we’re so pleased everything went smoothly with the delivery too.
We really appreciate your kind words and recommendation — it means a lot to Max and the whole team. Enjoy your new furniture! 😊
Very helpful when I was let down by the…
Very helpful when I was let down by the people who were going to take my old bed away. Still delivered on time and took my old bed. 👍
Staff both at the Newton abbot store and the warehouse were helpful and polite at all times.
12 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted we could help and were able to deliver on time while also taking away your old bed. We'll be sure to pass your kind comments on to both our Newton Abbot team and warehouse staff. Thank you for choosing us!
Extremely helpful assistant
Extremely helpful assistant. Brought up things we had no idea about,and kept us up to date.
3 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your feedback! We're glad you found our team helpful, proactive, and able to keep you informed every step of the way. We appreciate your review and hope you love your new furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with your new bed and that it was delivered with care.
It's great to know you had a positive experience from start to finish. Thank you for choosing Fairway Furniture.
Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
Excellent to buy from assistances in…
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
1 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review.
We're pleased to hear that our showroom team were able to provide their knowledge and help you find the right product. It's also great to know that our team kept you well informed throughout the process with regular updates.
We truly appreciate your kind words and are delighted that your experience with Fairway Furniture was such a positive one.
Everything ran smoothly from start the…
Everything ran smoothly from start the finish. Amazing quality bed my son loves it.
28 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind feedback. We're so pleased to hear that everything ran smoothly from start to finish, that your son loves his new bed and that you're happy with the quality of your purchase.
We hope it brings many years of comfort!
Happy customer
We found the staff in the shop very helpful and efficent.
We also found the delivery guys to be polite, helpful and friendly.
We are very happy with our purchase. And would recommend fairway furniture.
We have bought several items from this store and always go back.
28 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review. We're happy to hear that both our showroom team and delivery colleagues were helpful, friendly, and efficient.
It's especially rewarding to know that you're happy with your purchase and that you've continued to choose Fairway Furniture over the years. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Great service from the store and…
Great service from the store and delivery team ,I have a lot of steps to my house and nothing was to much trouble for the team
24 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for taking the time to leave your feedback. We're delighted to hear that you received such excellent service from both our showroom and delivery teams.
It's brilliant to hear that our delivery team were able to manage the access to your property with ease and provide a helpful, hassle-free experience. Going above and beyond for our customers is something we always strive for, so your kind comments are greatly appreciated.
Everyone polite delivery good
1 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for taking the time to leave us a review. We’re glad to hear that you found everyone polite and that your delivery experience was a good one. Our team works hard to provide friendly service from purchase through to delivery, so it’s wonderful to know this was reflected in your experience.
Thank you for choosing us and we hope you enjoy your new furniture.
a great company to deal with
a great company to deal with, right from being in the showroom to having the furniture delivered. very professional, but also friendly and approachable. the staff knew exactly what we needed and advised us the best option. they kept us informed all the time. the delivery was on time, rang us to arrange a time. everything was on perfect
21 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review!
We're delighted to hear you had a positive experience from our showroom through to delivery. It's great to know our team provided helpful advice, kept you informed, and delivered a friendly, professional service. We really appreciate your feedback and hope you love your new furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your review! We're delighted to hear that you found our service reassuring and that you received great customer service from our team. Your feedback is greatly appreciated, and we hope you enjoy your furniture for many years to come.
One piece of my order is damaged and we…
One piece of my order is damaged and we also ordered a headboard that did not come with the bed to be told it was not ordered
23 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for taking the time to share your feedback.
We're very sorry to hear that part of your order arrived damaged and that there has been confusion regarding your headboard. This has been passed on to the Store Manager, who is currently looking into the matter and will be in contact with you shortly to discuss everything further and work towards a resolution.
We appreciate your patience and apologise for any inconvenience caused.
All of the staff and delivery staff…
All of the staff and delivery staff went up and beyond thank you so very much great job.
23 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your fantastic review! We're delighted to hear that both our showroom team and delivery colleagues went above and beyond to help. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for choosing Fairway Furniture.
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