scam artist reviews are fake charging my cc continually can not get anyone to return a phone call n now phone rings one time n goes bust stay away check ther reviews bbb F department consumer affairs... See more
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Created with AI, based on recent reviews
The Operating System for Modern Digital Businesses.
United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 36% of negative reviews
Typically replies within 1 month
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After they took 700$ from my account to adjust flight they kept transferring me and putting me on hold. Finally ticket wasn't adjusted and they escaped with the money. These are scam and big cheaters. Be careful. They act professionally to decieve you. Big theives.

Reply from FanBasis
Hands down never experienced a better payment processor for my high ticket coaching business. They literally have INSTANT payouts even on the weekends lol. Incredible team on their end as well always supporting my business on their platform!
Best processing team on earth. If you’re a business owner, looking to scale, they will not only help you with the processing. But give you the right info to scale
FanBasis has been fantastic to work with! The platform is easy to set up, payouts are clear and reliable, and everything runs seamlessly. A special thanks to my account manager, Drew, who has been outstanding—always responsive, knowledgeable, and genuinely committed to helping me succeed. That level of support really sets FanBasis apart. I highly recommend them to anyone looking for a trustworthy and supportive payment processing partner!
My experience with FanBasis was nothing short of amazing! From start to finish, everything was smooth, professional, and exceeded my expectations. Ross and Drew were beyond helpful throughout the process. They consistently went above and beyond to make sure I had everything I needed and felt supported every step of the way. Their knowledge, patience, and dedication truly stood out and made the experience even better.
I would absolutely recommend this company to anyone looking for a team that genuinely cares about their clients and delivers outstanding service. FanBasis has definitely earned my trust and my highest recommendation.
Great system, great customer service. Looking forward to all the future updates.
Absolutley fantastic customer service. Not only is it elite payment processing, but their ability to resolve any problem that comes up is amazing, especially how fast their team attends to the matter. 10/10
5 star company, excellent suite of effective services, and excellent support from our account manager Andrew. He's been extremely helpful in answering all questions we have, and providing excellent advice regarding areas to advance our business.
💯 % scam site. As soon as I gave them my card information, my bank contacted me saying my card was repeatedly been declined from use at atm’s. How odd how is it being used if I have the card in my wallet.stay away from FANBASIS!!

Reply from FanBasis
This is the absolute best payment processor out there right now. Amazing team and great communication
This company targeted me for a lead generation marketing. They called on schedule until they got my CC and then they stopped responding. I never received onboarding or passwords to sign in to my account. They immediately started to send me a lead which I followed up and on and even that was bogus. I am supposed to be able to start and stop service and get refunded for bad leads but since I have no way to get into my account and rep is no longer replying...I cannot do that and had to cancel my cc in order to stop them from charging. This is a scam

Reply from FanBasis
Carter was amazing in getting me onboard
I am yet to use the payment processing capabilities and so will update my review but if first impressions are an indicator of anything.. I am excited

Reply from FanBasis
Worst payment tool iv used in years, big SCAM.
I had issue with my phone number, they told me they'll do manual payouts, even with multi grands, so i could receive the payments in 48hrs.
Now it has been almost a month, nobody answer me anymore, nobody try to find a solution, and they don't want to make a wire. They kept my cash...
SCAM, avoid

Reply from FanBasis
Top level company, and excellent customer support. I escaped from Stripe after they scammed me, and so far I’m incredibly pleased with my experience.
Easiest, most user-friendly CC Processor. Great for subscriptions and high ticket.
Been using fanbasis for about a year and has been a big protective bubble from the Wild West online processing space.
Our model is very cashflow intensive so processing breaks creates a big risk and is the one “red alert” thing in our biz, where if that broke then stuff would hit the fan quick.
Stripe notorious for holds + refunding customer lists, whop has hidden fees & can’t get ahold of anyone helpful, maverick took 30 days to resolve a simple issue so we’ve been through it all at this point
Had a friend tell me about fanbasis and was just throwing stuff at the wall so figured we’d try it out, and will say these guys are the only ones who actually “get it” from the customer perspective.
Support actually moves, and moves quick. Never had any processing issues & great rates with a very simple dashboard that doesn’t take an instruction manual to figure out.
Lots of practical customizable features that unlocked a few things we’ve been trying to do for months with the biz & simplified accounting so the finance side of the biz was able to finally get simplified.
I never write reviews and usually sit in the background but Fanbasis’s impact on our business removed so much headache I felt like I had to. Would recommend.
I ordered a book and I had no idea when the payment details came in that it was for the book I had purchased .
I apologise for thinking this company took unauthorised funds when they didn’t.
So I’m coming in here to amend my review that this company is legit and it does what it says it does and supports companies on the financial side of getting there goods sold
🙏

Reply from FanBasis
This company has scammed me within the last 2 weeks charging me over $118 over the last 2 weeks and I had not heard of them before...Please BEWARE

Reply from FanBasis
GREATEST PAYMENT PROCESSING SOLUTION FOR ANY BUSINESS THAT SELLS DIGITAL SERVICES.
The security and good feeling I have for using this app is amazing. The pain of having your funds withheld is unbearable, finally there's a solution!
Also the team is just very nice and they have great customer support! - Clipbait (Shortform-Content Agency)
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