Fast Growing Trees Reviews 3,460

I’ve purchased multiple products from this company and the trees have been exactly what they were advertised as being I just received another order and followed instructions on acclimation and planting and have not had any issues with this new tree in addition it’s actually showing new growth in 4 days I’ve had better results buying from this company than from my local nursery I just planted some items I bought from my local nursery and 2out of 7plants didn’t make it and had to replace them yesterday the only good thing was I didn’t have to pay for the new ones as long as I get the results I’ve experienced in the future I have no problem with being a Fast Growing tree customer permanently 👍

I can’t tell you how bad these guys are 1. Your Tree or stick is shipped to you in a 6“ x 6“ box which tells you it’s about the size of a small tiny long carrot. 2. Yes they do replace them but once you plant it, it’s not even gonna die for a year and then when you ask them to replace they do and then it dies again they don’t replace it again so it’s not a lifetime guarantee 3. these guys are a total rip off. I would never ever buy anything from them again. Buyer beware

Absolutely terrible. I should have listened to the reviews here! I ordered a 2-3 foot Red Dragon Japanese Maple that was much higher priced than our local nursery, but I trusted their claims of excellent quality trees. What I got was a puny two foot sapling. The tree spent 8 days in transit and when it arrived it was loose inside the shipping box with all the soil spilled out into a plastic bag, multiple broken branches and the majority of the tree wilted with numerous dead foliage. I immediately went to the their customer support page to initiate a return request. But after reading the endless stipulations, requirements, and loopholes I did not bother. They have so many conditions that they obviously make it nearly impossible to get a refund or a replacement. I have been diligently trying to nurse this little tree back to life; I don't have much confidence. I am glad I only ordered one tree as this was just to test their service and quality. They should be ashamed of shipping such a low quality, damaged tree. Furthermore, the picture of the tree on their product page is absolutely misleading. The picture is of a well established potted tree with excellent top growth but, that's not what they send. Lesson learned. I will never order from Fast Growing Trees again. I will look elsewhere for plantings and trees for the rest of our property.

I'm only giving this company 3 stars because I feel like the trees are grown in a warmer climate, and receiving them in my zone (5), they do take longer to acclimate. We've had some luck with several evergreens, but some have struggled here, especially the hemlocks. Norway and white spruce trees have been in now for 3 years and seem to finally be "acclimated". Hesitantly, we ordered 3 Thuja green giants and they are struggling, and very brown right now (early spring). We planted them in late spring last year. I am hoping they will bounce back.

Plants are usually top notch, and I love them. Ive even dealt with warranty and customer service already. My replacement was prompt.
Things I've realized though...
*The delivery people have zero love for your packages, front start to finish sadly.
If I could FGT any improvement, it would be to secure plants in boxes better, especially larger trees.

Customer service quickly solved my problem

I bought my trees on sale! Fastest delivery! Trees look great! I'll buy from them again!

**4/9/2026 NOT RESOLVED**

10/28/2025 I purchased a Japanese Maple for $70.95 plus tax.

11/1/2025 The order was delivered.

11/8/2025 I reported that the tree arrived in poor condition. I had purchased multiple other plants from FGT before, and this was the first time I was sent a dead plant.

I was told to continue watering it and give it time. November, January, February, March, and now into April, I have repeatedly raised concerns about the condition of this tree and documented there has been no sign of life.

Now, after 5 months of ongoing communication, I am being told I am not covered under their guarantee because the tree was never planted in the ground. I live in an apartment, and in all of my communication over the past 5 months, this is the first time anyone has mentioned a required in-ground planting.

There is no real guarantee with FGT.
They have lost a longtime customer.
Doing business with them is not worth the risk. SHOP LOCAL

I received my order number 9503279558 of Crimson Fire Loropetalum (6 plants, First Editions purple pots) and others. I have ordered $600 worth of plants from this company. Upon inspection, 2 of the 6 plants arrived in poor condition — sparse, with dead foliage and leaves looking diseased (see the 2 plants on right). I performed the scratch test on the 2 plants and the stems show brown, dry tissue all the way through — no green — confirming they are dead on arrival. I emailed them on 6th (Sunday with pictures). No response. I called them on the 7th afternoon. waited on phone for 1/2 hour. reached out on text. The customer service person was rude, did not read the message kept asking me which plants were a problem, taking time to respond and then asking for a scratch test. When explained scratch test was done and i was at work and would reach after the sunset its hard to take pictures during weekday. The individual told me she cannot help without that. In addition, when i asked for supervisor - she said none was available. I have a landscaper coming in to plant trees and shrubs according to the design and i have 2 dead plants. Very frustrated.

terrible experience. I ordered twice for over $500 worth of plants and trees. as all of the plants were dying, I contacted the company at least a dozen times with dozens of photos. Absolutely no help. No trees or plants survived, and the company refused repeatedly to do anything. Better to put your money on a blackjack table!

I ordered 3 plants. I got two mini pots and a very small tree for $150. My fault for thinking that what I would receive would be significant for the cost. They refused to refund my account or take the plants back. Do not buy!!!! The company replied here but there return policy and help is not very good.

Great products and service.

The trees look fantastic! Their customer service team was very knowledgeable and helpful, and even called me to make sure that my order was received and everything was in good shape.

Great customer service and support
She Called me back to verify the date of my tree delivery
Awesome job

Vast selection of high quality plants. Shipping of plants is performed with care and quality packaging of trees for transit.

Customer support is very friendly and supportive.

Not sure how they have a 3.3 on ratings. My tree showed up, looked a little rough but I ordered it in the summer so that's my bad. They addressed all my questions and concerns, gave me advice and were super patient with this amateur. My tree survived all of that and the winter and is starting to grow leaves and is absolutely beautiful. I couldn't be more grateful for the help in getting Ole girl to survive and thrive! Thank you again!!

Moved and they kept defaulting back to my old address. 3 attempts to change delivery address, each time they said it was updated, but still shipped to wrong address

We have ordered from Fast Growing Trees for years. We have always received healthy, lovely plants. Recently we had to plant a large number of small thujas, and they helped us through this somewhat bumpy process. We really appreciated their kind and professional help.

First tree they sent died. Sent out a diseased replacement tree and guess what? he
S, dying too. Blame it on the Sun, the wind, etc but I have 5 live ones right beside that are just fine. Don’t guarantee NOTHING. STAY AWAY

I bought 4 lavender bushes, two did not grow well in 6 months and eventually died whereas there other two are thriving. They only gave me credit for one bush stating the shriveled up plant that was 2/3 the size of the other bushes still had a chance. Going back and forth through emails and I give up. I'm not using the credit or buying anything else from them.