FastComet Reviews 3,482

Fast comet has the best customer support ever

Awesome people and assistance

Had an issue with a node app and asked help with some issues with my app being stuck -> it took like 5 mins and their expert helped me out trough chat so easily. Good work and thank you !

Simona Petrova is a professional support agent , i apricated the service

I have been using FastComet for hosting my websites and the experience has been excellent so far. The server performance is stable and the loading speed is very good, which is important for both user experience and SEO. What really stands out is their technical support team. They respond quickly, are very professional, and always provide clear solutions to any issue I encounter.

The hosting also includes useful features such as free SSL, automatic backups, and an easy-to-use control panel through cPanel, which makes managing websites much easier. Overall, FastComet offers reliable hosting with great customer service, and I would definitely recommend it to anyone looking for a trustworthy hosting provider.

FastComet is my favorite hosting provider!
I’ve been using it for a while and my experience has been excellent. The servers are fast and stable, and my websites are always online without any issues.

One of the things I appreciate the most is their support. Very helpful, quickly, and always manages to solve any problem in a professional way.

Whenever there is a technical issue , this team has been always there to help, I feel this is my team more than a hosting provider. safe haven for us. Thanks a million.

I needed to transfer domain and don't know a lot of tech details. But the helpdesk was fantastic and did everything end to end. He knew exacty what to do, had minimum questions and even raised the tickets on my behalf!

Very knowledgeable and professional in attending to my query. Thanks for the prompt response.

I love using FastComet. I started using them a long time ago (after I finally had enough of dealing with GoDaddy).

If I ever have an issue with my site or questions about anything their chat is always so helpful and patient. They actually answer your questions without the annoying "textbook replies" that other places give you.

Today I had an issue and Tomislav Petkov was helping me through the chat and helped walked me through how to solve it in just a few minutes.

FastComet is AWESOME!

ANDIKA, FAST, RELIABLE, 100/100

I love how fastcomet support team handles client's needs, they are caring, responsive and understanding.
I want to give a special thanks to Joan V. for assisting me.

I will never use fastcomet ever again. Had my hosting on autorenewal. It want up 30% in the last year. They want $135 off me for a 1 year renemal that they are offering new clients for $21. I had my billing on autorenew and cant cancel now. they offer no refunds. This is not good enough. To rewrad loyality in this way is well below standard.

My response to Fastcomet - Thanks for the fast response Sam and for kindly refunding my renewal fee which I acknowledge you didnt lawfully have to do. You are right, I should have changed the billing not to auto renew. Its a shame that it is currently accepted world-wide business practice for new customers to be enticed into contracts with some wonderfully low offers only to have their loyalty penalised by a 500% mark up on premiums the following year ($21 annually new customer vs $135 autorenew). Customers are busy and often forget to change the auto renew on their billing, instead expecting a 5* ranked organisation like FastComet to operate a fair and transparent fee structure. Im afraid I cannot give Fastcomet my 5* while you continue to justify a 500% prive rise.

My issue was solved in a few minutes! Immediate response and detailed explanations!
Thank you!

Erwin talked me through updating my DNS issue and then when my site went down right after, he was able to figure out why. He was a god-send. Not only did he talk me through everything but once he made adjustments to my server my site is running faster than ever!

Martin K. provided excellent customer support. He was very patient with my questions, and provided detailed responses to help me resolve my issues.

One of the biggest advantages o f FastComet is the support service. Really great. They answer every support ticket, with dedication and great knowledge. I am very thankful to this support service. Besides the hosting service is great. I give a 5 star !! Thank you

Hands down the best support group!! Fast, knowledgeable and kind!