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Fastlocksmithlondon Reviews 

620
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being polite, highly professional, and arriving promptly to handle stressful emergency situations. Consumers deeply appreciate the fast and efficient service, noting that jobs are successfully completed quickly and cleanly without any unnecessary delays. However, some customers also noted unexpected and extremely high pricing compared to what was initially quoted over the phone. Reviewers expressed deep frustration over hidden charges, unexpected additional fees, and a general lack of transparency regarding the final payment amounts requested by the workers after completing the necessary tasks on site.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally calm, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting fast response times and professional... See more

Price

Customers consistently note ambiguous experiences with price, as opinions regarding costs vary dramatically.... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the exceptionally fast arrival and... See more

Customer service

People report positive experiences with customer service, noting that staff are really helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(620)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

The speed at which the locksmith came

The speed at which the locksmith came. Fully articulated what was ro be done. No damage to my door. I asked for cheap ams reliable and he trued his best. Ivan was very honest amd explained in full detail all I need to know about the lock he fitted n dybe one he took off.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Disgraceful company

Disgraceful company. Quoted £40 on the phone and charged £260 because they ‘needed to use a drill’. I called them to request an invoice and they ended the call on me multiple times before answering to tell me to stop calling. I called 10 times in total and was answered twice. Scammers, would never use again.

11 June 2026
Unprompted review

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