Fastlocksmithlondon Reviews 

620
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being polite, highly professional, and arriving promptly to handle stressful emergency situations. Consumers deeply appreciate the fast and efficient service, noting that jobs are successfully completed quickly and cleanly without any unnecessary delays. However, some customers also noted unexpected and extremely high pricing compared to what was initially quoted over the phone. Reviewers expressed deep frustration over hidden charges, unexpected additional fees, and a general lack of transparency regarding the final payment amounts requested by the workers after completing the necessary tasks on site.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally calm, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting fast response times and professional... See more

Price

Customers consistently note ambiguous experiences with price, as opinions regarding costs vary dramatically.... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the exceptionally fast arrival and... See more

Customer service

People report positive experiences with customer service, noting that staff are really helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(620)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Fast Locksmith

Ricky was adaptable to what I was able to pay, and managed to just pick my lock after initially thinking that the lock was going to need to be changed, which would have cost significantly more. He was nice to deal with despite me being in a mood about being locked out.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Evan

I had a fantastic experience with Evan. He was professional, friendly, and arrived promptly when needed. He quickly identified the issue and resolved it efficiently, demonstrating great skill and expertise throughout the job. His pricing was fair, and he took the time to explain everything clearly. It’s reassuring to find a locksmith who is honest, reliable, and genuinely cares about providing excellent customer service. I highly recommend Evan to anyone looking for a trustworthy and skilled locksmith. Thank you for the outstanding service!U

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Had the best experience with Mike

Had the best experience with Mike, I had been locked out my garage waiting g for ages, helped me out and gave the best deal. Came within 30 minutes and finished within in minutes.

Very reliable, honest, efficient and great service, would highly recommend!!!

Thanks Mike

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. We were initially quoted £89 over the phone, but once the locksmith arrived and opened the door (in 3 seconds with a piece of plastic), the price was suddenly increased to £150 and then again to £220. When we questioned the change and reminded him of the original quote, he shut the door on us, was incredibly rude and left. This was late at night, and he was willing to leave two young women locked out of their own home. The lack of professionalism, honesty and basic decency was shocking. I would strongly recommend avoiding this company.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service. We were quoted £89 over the phone, but when the locksmith arrived and opened the door, the price suddenly jumped to £150, then £220. When we pointed out that he had originally said £89, he slammed the door shut back in our faces. This happened late at night, and he had no problem leaving two young girls locked out of their home. That kind of behaviour is not just unprofessional, it raises serious questions about his moral compass. Avoid at all costs.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

locked out of my apartment

locked out of my apartment after work. I called the company and the technician, Jhon, got here fast—within 30 minutes.
He was super professional and actually walked me through all my options instead of just rushing into it. I ended up deciding to just have him drill the lock, and he got it done quickly. Honestly made a stressful situation so much easier. Thank you Jhon!!

20 May 2026
Unprompted review

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