FastPrint Reviews 

1,802
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fast print are a great company that I will be using for my business moving forward. The customer service is swift and helpful. The stickers are high quality, the colour match is great too. Ma... See more

Company replied

Rated 5 out of 5 stars

Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... See more

Company replied

Rated 5 out of 5 stars

Really can't beat this company for price and quality. I am a repeat customer who only orders realtively one-off small number of lables. I do shop around but keep coming back. The design team are patie... See more

Rated 5 out of 5 stars

Bethan was fab at sorting out my mistake with an order. the issue was promptly resolved

Company replied


Company details

  1. #14 of 65 best companies in Prints and signs store

Information provided by various external sources

Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,802)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered from Fast Print because I’m…

I ordered from Fast Print because I’m starting my business. Customer support was great in helping me with my settings. My stickers got caught in the rain on the way to me, no one’s faults. Lawrence was immediately helpful and quick to send me replacements, which arrived in perfect condition. I’m very happy with my product and the service. Looking forward to working with the team again.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service! Thank you

I’ve ordered a few times now from this business and have dealt with Bethan a few times on the phone and by email. So far I’m really pleased with my labels and the customer service, especially from Bethan who has been professional, friendly, supportive , and had quickly dealt with my queries. I really appreciate the fast and helpful support. Thank you

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Support with changing artwork

I had attached the wrong image for some stickers, so I called up to cancel the order. Georgia was very friendly and stayed on the phone with me whilst I edited and sent through the correct artwork. Impeccable customer service and will definitely be using again.

27 June 2025
Unprompted review
Rated 4 out of 5 stars

4/5 stars, they gave me extra 😍😍😍

4 stars instead of 5 because my items are coming as 2 separate packages across two consecutive days instead of as one package.
But they gave me almost ten times the amount of stickers I asked for !!!!!!!!!!!!!!!!!!! So that makes up for it A LOT.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful.

Very helpful with enquiries and prompt response. Spoke to Bethan on the phone who was extremely helpful and efficient.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, nothing is too much trouble Bethan and Georgia have helped us through every step advising us about the process. and what to do. The print quality has been fabulous and delivery of our labels has been super fast. Highly recommend.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Realised my design was RGB when it should have been CMYK. I messaged them and Ashley in customer services took the trouble to call me to discuss. They were able to convert the file for me. I wanted to check the proof which they said was no problem. Their checking system is very user friendly. The proof needed a minor adjustment and I was easily able to provide feedback and FastPrint resolved it swiftly. The stickers arrived on the day I was expecting them and they looked great.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality product with excellent customer support.

After an initial snag with automated adjustment of the artwork, the Customer Support team recovered the situation very well, even liaising with production to overcome the 1-day delay that arose as a result of needing to readjust the artwork. Overall, a good quality product delivered on time.

21 March 2025

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