FastPrint Reviews 

1,802
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fast print are a great company that I will be using for my business moving forward. The customer service is swift and helpful. The stickers are high quality, the colour match is great too. Ma... See more

Company replied

Rated 5 out of 5 stars

Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... See more

Company replied

Rated 5 out of 5 stars

Really can't beat this company for price and quality. I am a repeat customer who only orders realtively one-off small number of lables. I do shop around but keep coming back. The design team are patie... See more

Rated 5 out of 5 stars

Bethan was fab at sorting out my mistake with an order. the issue was promptly resolved

Company replied


Company details

  1. #14 of 65 best companies in Prints and signs store

Information provided by various external sources

Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,802)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Late delivery poor quality

Late delivery. But also minus 2 stickers off every order you do, they stick a “approved” sticker over the roll and when you peal that it takes off the print on your stickers. First and last time I use these

12 February 2025
Unprompted review
FastPrint logo

Reply from FastPrint

Good Afternoon Ash,

Thank you for taking the time to share your feedback with us. We're very sorry to hear that you were disappointed with the service. We strive to provide the best service and products possible, and we’d love the opportunity to make this right

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Rated 5 out of 5 stars

Outstanding Design Service

Been using Fastprint for my labels for well over a year now, didn’t realise they could help with designs too, really easy to use and after the initial description of my design the designer pretty much got it spot on, really good will use this service again soon

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and value for money

Used these guys a few times to print some labels for Christmas, and what great customer service!! Very prompt and polite service, and were helpful when placing my order they got my products ready in the basket all I had to do was add the picture and was ready to go! Will be using them again, and highly recommend! Great value and reasonable prices

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I love this company and have had many…

I love this company and have had many designs over the years! The designers know instinctively what I’m after and receiving my labels feels like Christmas, always so exciting seeing an idea brought to fruition!
As a business I am 100% happy to recommend fast print!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant service and lovely staff to help you !

I have used Fastprint in 2022 and 2024. Both times i have encountered friendly approachable staff who are extremely helpful and kind.
From the first telephone conversation to the emails and final proofs I found everyone efficient and knowledgeable and helpful.
Staff cannot do enough to help and go above and beyond to help get your proofs and labels exactly how you want them.
Thank you to Fastprint your staff are a credit to the company and the finished result is perfect. Done in a timely manner with no fuss.
I will look forward to using the services of Fastprint next time I need labels.
I am a very happy customer so thank you again it’s all much appreciated.
Bmcnally Customer.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, very helpful staff, great quality work, I have used fastprint for the last 5 years, and I can’t complain at all, also very competitive prices. ⭐️⭐️⭐️⭐️⭐️

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Contacted the company after a…

Contacted the company after a recommendation. From the initial online design right through to proofing, the communication has been quick and clear making for a super experience so far. Design team have been back to me a couple of times with good advice how to get the best look for our design. Looking forward to receiving the stickers in due course.

16 December 2024
Unprompted review

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