Finches Friend Reviews 

415
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the bird feeders, noting that these durable products are exceptionally well designed, easy to use, and keep seed completely dry in all weather conditions. Reviewers also deeply appreciate how simple the items are to clean and refill, while successfully protecting garden wildlife from larger animals. However, some customers also noted frustrations regarding delivery delays and handling problems caused by the external courier service. Additionally, a few buyers experienced minor difficulties during assembly, or mentioned that specific components like the seed trays felt slightly less robust compared to the rest.

What people talk about most

Product

Consumers find product to be positive, highlighting robust designs that keep seed dry and attract a variety... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the feeders are robust,... See more

Delivery service

Clients share satisfaction regarding the delivery service, often highlighting fast shipping times and secure... See more

Service

People report positive experiences with service, highlighting excellent communication, prompt dispatch... See more

User experience

Customers had positive experiences with user experience, highlighting that the products are well designed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy company to deal with, very responsive in particular to delivery damage with instant replacement item plus extras - perfect customer support. Cleaner Feeder 2 with guard is designed to improve b... See more

Rated 5 out of 5 stars

We purchased the cleaner feeder cage as we have had a problem with squirrels! since fitting it we have not had any problems, this product is extremely well designed and produced. All credit to finches... See more

Rated 5 out of 5 stars

I was trying to take the feeder apart for cleaning, when the two flanges that support the piece that the birds actually feed from snapped off. This means that the feeder is not usable, as there is not... See more

Rated 5 out of 5 stars

It is without a doubt the best bird feeder company out there. All the products are well thought out, the design is great. The main purpose, helping stop the spread of the disease that has killed so ma... See more


Company details

  1. #59 of 123 best companies in Garden Furniture Shop

Written by the company

Our unique, easy to clean bird feeders help you create a safe space for wild birds, and give you more time to enjoy watching them. Prevent the spread of illness and disease in your garden with Finches Friend Cleaner Feeders, which are made in Britain.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(415)

109 reviews in the last 12 months

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Rated 3 out of 5 stars

No reply from customer Service re faulty item

The Feeders arrived quickly, packaging was first class and the box was undamaged. The Feeders are much better made than cheaper alternatives that I seem to replace every year so should justify the cost. Unfortunately my Peanut Feeder has been crushed during manufacture so I need it replacing but having left a message to that effect on the Web site and also Emailing them I have had no reply so I have to say If the items arrive ok you are good but should you get a faults one thier AfterSales is very poor/ non existant in my experience.
Update: A replacement Peanut feeder arrived via Evri this morning with a return label for the damaged one. So all sorted now but still no messages from Customer Service which would have given me more confidence that something was being done.

14 April 2026
Rated 5 out of 5 stars

Great - and kind - idea

Robust and well made. Great new idea - hope it keeps the birds safe.
I bought spare base so I can swop easily.
Holds good amount of seed
It took me a while to work out how to replace but easy once you know !
Birds like it. Well done for helping our birds.👏

12 April 2026
Rated 5 out of 5 stars

Love this product

Love this product, it's so good to know I can feed our birds without worrying about spreading disease. Always very helpful and responsive to emails, I'm now buying the feeders for many of my friends.

3 April 2026
Rated 5 out of 5 stars

Top quality bird feeders designed with…

Top quality bird feeders designed with the well-being of our feathered friends in mind. I have two of the CF1 feeders (plus two spare feed stations) - one with mixed seeds and the other with suet pellets - plus the Cleaner Peanut Feeder. Have tried cheaper feeders but they don't last and are more difficult to clean.

8 March 2026
Rated 4 out of 5 stars

My new Finches Friend feeder arrived…

My new Finches Friend feeder arrived almost immediately, could not fault delivery. I have had a FF feeder for many years and think they are wonderful, but when the lugs broke off the connecting device I submitted 3 requests on their contact page questioning if they supply a new part, to-date have received no reply. What is the point of a contact page if it is never opened.

27 February 2026
Rated 5 out of 5 stars

Well packaged good quality finches…

Well packaged good quality finches friend feeders. They are mostly great, except that they can be difficult to unscrew to refill if you don't have big hands. And.... my local blackbirds have worked out how to use the feeders! But, my pigeons haven't... Yet!

21 December 2025
Rated 5 out of 5 stars

Brilliant well designed bird feeder

Excellent well designed and implemented seed bird feeder which should ensure safe feeding for birds. Looks robust and seed remains dry and fresh looking in feeding tray. Ability to easily wash and disinfect feeding station weekly hugely reassuring.

18 February 2026
Rated 5 out of 5 stars

I now have 3 Finches Friends feeder 2

I now have 3 Finches Friends feeder 2. They were delivered promptly and well packaged.
They are sturdy feeders, holding a lot of sunflower hearts which is great for the many birds I get on my feeders.
Changing the feeding station was a bit fiddly until I got the hang of how it works and it takes 2 seconds now. You receive a spare feeding station with each feeder 2, so I change them daily with a clean one.
The various finches, tits and a robin took to them right away. The squirrel tried and gave up.
Goldfinches, blue tits, coal tits, great tits and sisken use the caged one too.

26 January 2026

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