First Tech - Premier Rewards Banking Reviews 

261
TrustScore 5 out of 5

5.0

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

Hashim has been very helpful in answering all my questions and promptly following up on them. He goes above and beyond in providing help when I need it. I also really appreciate that he is proactive i... See more

Company replied

Rated 5 out of 5 stars

Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates.... See more

Company replied

Rated 5 out of 5 stars

Emilee Gutierrez has been my First Tech Premier Program agent for many years. She has never let me down. I have complete trust in her ability to serve my best interests. Her level of service is extrao... See more

Company replied

Rated 5 out of 5 stars

Christopher Ray listens very intently and asks questions to ensure he fully understands your needs before trying to offer you what he thinks vs what you want. I never feel rushed. He double checks wit... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

5.0

Excellent

TrustScore 5 out of 5

261 reviews

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5.0

All reviews

(261)

4,103 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed help with depositing a…

I needed some help with depositing a check which was to arrive while I was out of town for almost a month. I arranged to have it sent to the CU and with the help of Kyle Schulson, it was sent to the right place, deposited expeditiously into the correct account and all was well. Kyle was there for the entire process, coordinating with myself and the person sending the check and was so in a very professional and courteous way. I love giving credit where it's due...it's due Kyle. Thank you and God Bless you and your company!

12 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 4 out of 5 stars

Good understanding.

Listen well and gave good suggestions

30 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Like a Local Guide in a Foreign Country

I’ve worked with Luba on several occasions. She is always efficient and personable. I’ve never felt that she pushes products on me. Yet I know that, if I choose further investments, she will be a knowledgable guide
.

28 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Mitzi provided exceptional service

Mitzi provided exceptional service. 10/10 would recommend.

24 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I had an excellent experience working with Hong Vo, Premier Financial Representative

I had an excellent experience working with Hong Vo. He recently helped me set up an account for my son entirely over the phone, and the entire process was incredibly quick and completely hassle-free.

I deeply appreciate Hong's professionalism, clear communication, and agility in handling everything so efficiently. It is rare to find service that is both seamless and fast. I highly recommend Hong to any friends or family looking for a top-tier financial representative.

29 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Trustworthy service

I appreciated working with Eileen at First Tech with a CD. She gave me very good service. Thank you, Eileen.

24 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Great credit union and great service

I have been a member of FirstTechFed for many years and I have always enjoyed the interactions with their staff. If I need to adjust an insurance policy, shop for a new one, or manage my accounts, I know I can get quick help and answers just by sending an email.

I would like to praise Fatima Del Rosario, who has been my main point of contact for several years now, as well as Krista Gardner, Gina McNamee, and Julia Reeves, who helped me with many insurance policy questions and adjustments.

This assistance that FirstTech provides makes a huge positive difference in my banking experience compared to the banks I've used before.

28 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey! We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Great support from Christopher Ray

We work with Christopher Ray and he is always accessible and attentive in providing great service and guidance. He’s a pleasure to work with.

23 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Great customer service

Mitzi reached out promptly and has been very quick to respond with questions.

26 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Exceptional service and a pleasure to work with

I've been a First Tech client for many years. I really enjoy the service provided by my account manager Fatima over the years. She always keep us informed on the best options and is a pleasure to work with.

25 June 2026
Unprompted review
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Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First Tech always treated us extremely well

First Tech always treated us over many years as customers first and with Vantana Cornick as a representative things have even improved. Professional, friendly, always available and great council.

18 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Customer service is excellent. The Sammamish branch is a pleasure to go into.

Vantana Cornick is an excellent Premier Banker. She is professional, friendly and so helpful with any and all questions. She is very knowledgeable. I would highly recommend working with her.

10 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Had a great experience

Had a great experience with Samuel Frutos who walked me though the available options to maximize the investments and keep my account in good health!

24 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I have a great Premier Financial Rep…

I have a great Premier Financial Rep Hong Vo whom I work with and he is always very responsive and professional.

24 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Welcoming and knowledgeable

Christopher Ray is welcoming and knowledgeable. He has been a pleasure to work with.

21 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Emilee G. is The Best!!

Emilee is a pure delight to work with. She's extremely professional and courteous. She's well informed about all of the products and explains everything in terms I can digest.

23 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kudos to Emilee Gutierrez

I have been supported by Emilee Gutierrez over the last couple of years for all my Premier Banking related topics. She has been knowledgeable, kind, proactive and responsible. She follows up on action, and she always provides the best advice for the customer and looks after them thoroughly. It has been a pleasure to work with her, and I wish her all the success!

23 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Ranu has been incredibly helpful and…

Ranu has been incredibly helpful and professional throughout the process. She patiently answers my questions, explains options clearly, and provides a thoughtful set of alternatives along with a recommended path forward. I really appreciate her guidance and support.

28 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Our certificate of deposit was going to…

Our certificate of deposit was going to renew when we were out of town. I made arrangements with Mitzi Macias Barahona at the Cornell branch. She had reached out in the past when she noticed we weren't getting the benefit of our Premier membership. Mitzi set the renewal up with a new term and made the process stress free. She is a welcome smile and amazing employee for First Tech. Thank you so very much Mitzi

16 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Very happy with service

I was very appreciative of Emilee Gutierrez' knowledge, and the one thing she wasn't sure of she made the necessary contacts to find the answer. She took the time to make sure I understood everything. I also appreciated that she returned calls as promised - very rare these days!

4 June 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

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