First Tech - Wilsonville Reviews 

81
TrustScore 5 out of 5

4.8

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US


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Rated 5 out of 5 stars

I have been a member of this credit union for 53 years, when it was started as another benefit for employees of Hewlett-Packard (HP). I have always found that the employees of First Tech Federal... See more

Company replied

Rated 5 out of 5 stars

Shari was very attentive, several times she had to find out and consulted regarding the issue I facd, (OTHER REPS BEFORE DID NOT FIND A SOLUTION)'shw was efficient ,clear ,friendly and solved the issu... See more

Company replied

Rated 5 out of 5 stars

Nisha was excellent in explaining next steps for my certificates of deposits that were maturing this week. Above and beyond that she was friendly and sincere. She even wished me a Happy Birthday 😎. C... See more

Company replied

Rated 5 out of 5 stars

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missin... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Wilsonville

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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4.8

All reviews

(81)

4,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alana solved two problems no one else…

Alana solved two problems no one else at First Tech had been able to solve for months! Alana was an excellent listener and brilliant thinker.

6 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

My overall experience with my Premier…

My overall experience with my Premier Financial Representative has been fantastic. I've been very pleased with the service received.

6 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First Tech is a Valuable Financial Partner

The First Tech premier financial representative has made my banking experience seamless, reducing the friction which comes with trustworthy financial moves online for security. My representative AJ Huy has made everything easy for me. I just have to ask a question and I get trustworthy advice and things get done to my satisfaction. This has covered everything from renewal of CDs to how to raise my NCUA coverage limits. This is a very valuable service!

6 October 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Support from First Tech has been…

Support from First Tech has been exceptional since I became a customer. Daniel Gouveia who has been my POC has been of immense help to me with prompt and exceptional support every time I reached out. Thank you, Daniel, .

5 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose Flores

Jose Flores, Good customer service very friendly and professional.

30 December 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 4 out of 5 stars

Everything went very well

Everything went very well, especially since my left ear is almost useless, but it's the only one I can use for the telephone. I'm right handed & can't do anything via left hand... except hold the phone. ;-)

Natasha is one most helpful assistant that I'll always seek. She knows how to access & utilize all the important information.

I've been a member of First Tech CU since I was an employee of Tektronics some 70+ years ago when it was known under a predecessor name. No plan to change this association, ever.

11 December 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Tommy!!

I was calling from Oregon and a man named Tommy from California answered the phone, he was incredibly helpful, patient, and friendly. It made the experience calling to help solve an issue much smoother than I was expecting!

4 December 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Cara was very helpful with my concerns

Cara was very helpful with my immediate deposit questions. She also checked my other accounts and corrected a mis-configuration preventing the correct interest rate being provided each month.

Very helpful, friendly, and compassionate!

2 December 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Superb Customer Service

Michael Chelsey did a fantastic job helping me navigate through the system to update the beneficiary information.

21 November 2025
Unprompted review
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Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I wanted to really emphasize how Mike…

I wanted to really emphasize how Mike Colon, his customer service and patience’s went a long ways. He helped me with all my questions and concerns. Very pleased with the results. Thank you Mike for your kindness…. It goes a long way!! 😊

14 November 2025
Unprompted review
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Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Dieh was super helpful and great!!

Dieh was super helpful and great!!

13 November 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

World class customer service!

My Financial Solutions Representative, Francisco Bustos, reached out to welcome me to the credit union, and was extremely warm and helpful. He was knowledgeable about the offerings that the Credit Union has, and because of our conversation, I greatly look forward to making the best of this new relationship!

12 November 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Top Notch Customer Service

It seems a rarity these days to be able to call customer support and (1) actually speak with a live person and (2) the service representative actually resolves your issue! The representative was able to answer all of my questions regarding First Tech’s Share Certificate promo and help me get the account opened and funded.

27 October 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

IRA distribution assistance

Kristina Rainwater assisted me today to move funds from my IRA account and also to choose the method to reinvest the remaining funds in the most profitable choice I was comfortable with. She was courteous, professional and knowledgeable. It was perhaps the quickest and most pleasant experience I've encountered in my many years of investing with Addison Ave/1st Tech. I appreciate the high quality of service the credit union offers me. It is why I moved the balance of my investments to 1st Tech over time.
I'm not certain which Oregon location this service originated from.

27 October 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

We were looking for a new credit union…

We were looking for a new credit union in our area and happened to see First Tech getting great reviews online. We set up an appointment and met with David. He was so kind in answering ALL our questions and we are now new members. David went above and beyond to walk us through the process and even supplied extra budgeting resource tips. We are super excited to get everything we wanted in a credit union and also GREAT customer service!

10 October 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Help in managing debit card

I called for help to manage my old and new debit cards. Shari assisted me and was VERY helpful. She also answered questions about the reward checking and credit card benefits. Thank you Shari.

9 October 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Wonderful people

Wonderful people, can’t imagine trusting my money with anyone else.

7 October 2025
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Moving CD investment

I spoke to Hashim about investments and moved some money into an account that met my current needs, very easy effort.

29 September 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Wilsonville Branch Visit

David Marston helped me. He made everything clear. And was opened to help me during that visit. As well as wanting to help me with future questions as well. I found him knowledgeable and courteous.

26 September 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Frank Lorr and his team were vey…

Frank Lorr and his team were vey responsive and professional

17 September 2025
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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