The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more
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Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more
Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more
Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more
Company details
- #235 of 236 best companies in Fitness and nutrition
- #145 of 145 best companies in Sportswear Shop
Written by the company
Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.
Contact info
Unit 11, Accent Business Centre, BD3 9BD, Bradford, United Kingdom
- 0800 9990360
- info@fitness360.co.uk
- www.fitness360.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Bought Perfectil Hair Vitamins drinks…
Bought Perfectil Hair Vitamins drinks from this company . They were 1 year out of date. Reported this over a week ago & no contact .
No customer service, cant return item
Ordered race suit for my daughter which arrived one week after delivery date, only after chasing up the order. Item arrived damaged, and cant return because there no return address, phone number in valid and have sent numberous emails, which have been unanswered. Absolutely appalling customer service, will never order from them again
I NEVER RECEIVED THE KNEE SLEEVES.
I NEVER RECEIVED THE KNEE SLEEVES.
I NEVER RECEIVED MY $110.00 BACK.
Impossible to return items
Impossible to return items. No details or returns address to return to. Ignores multiple emails and the phone number us invalid. Keep away from this company
Item wasn’t actually in stock and got a…
Item wasn’t actually in stock and got a refund
I received the wrong shoes
I received the wrong shoes. The ones I order had a instillaled lining. The ones I received were not the right shoes. And the color is different also
Order didn't arrive - refusal to provide tracking information
I ordered running shoes from Fitness 360. The company refused to give me a tracking number for my order and the order never arrived. I don't believe it was ever shipped. I was able to argue to have my money refunded. I would not recommend this company and will not order anything from them again.
Fitness360 was prompt and courteous
Fitness360 was prompt in fulfilling my order and shipping the item. Unfortunately, due to tariffs in my country, instituted by the current incompetent occupant of the White House, Fitnessd360 was unable to deliver the item and was obligated to issue a refund. They were courteous in their communication and the refund came through the day following the notification of non-shipment. I will recommend this company.
Didn't send item purchased out and reluctant to
Didn't send item purchased out. Waited nearly a week so had to request a refund. Refund took a while and they seemed reluctant to send refund back. They didn't send the right amount either I got charged for postage. I would definitely avoid.
Very BAD !
Order a racing suit for my daughter and they sent a boys can get an answer from customer service still waiting I want my money back as I ordered agin from another company . DONT EVEN TRY TO BUY ANYTHING FROM THIS COMPANY
Delivery service no good my volleyball tournament finishes after 3day ball come i buy another ball and pay I'm not happy use your on line shop again. Thanks
Next time didn't buy ball from your website no good service. Volleyball tournament finishe 4th October and ball come 7th October west of time
Item never arrived
Item never arrived and haven’t heard back from anyone when I’ve emailed!
There is no delivery and refund
There is no delivery and refund. It's been more than a month.
Avoid at all costs
Avoid at all costs. I ordered a water bottle. It never came. The phone number listed doesnt work. No one replies to email.
Goods not arrived
Goods not arrived,have sent a number of emails and as of yet no response to my emails after they were checking on 23/September.very poor customer care .
shite company
I was sent the wrong shoe size and…
I was sent the wrong shoe size and unfortunately, it doesn't fit. I followed your procedure for a refund but didn't hear anything back yet.
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