Fitness360 Reviews 

208
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more

Rated 1 out of 5 stars

Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more

Rated 3 out of 5 stars

Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more

Rated 1 out of 5 stars

Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more

Company details

  1. #235 of 236 best companies in Fitness and nutrition
  2. #145 of 145 best companies in Sportswear Shop

Written by the company

Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.


Contact info

1.8

Poor

TrustScore 2 out of 5

208 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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1.8

All reviews

(208)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No customer service, cant return item

Ordered race suit for my daughter which arrived one week after delivery date, only after chasing up the order. Item arrived damaged, and cant return because there no return address, phone number in valid and have sent numberous emails, which have been unanswered. Absolutely appalling customer service, will never order from them again

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to return items

Impossible to return items. No details or returns address to return to. Ignores multiple emails and the phone number us invalid. Keep away from this company

8 December 2025
Rated 5 out of 5 stars

Fitness360 was prompt and courteous

Fitness360 was prompt in fulfilling my order and shipping the item. Unfortunately, due to tariffs in my country, instituted by the current incompetent occupant of the White House, Fitnessd360 was unable to deliver the item and was obligated to issue a refund. They were courteous in their communication and the refund came through the day following the notification of non-shipment. I will recommend this company.

26 October 2025
Rated 1 out of 5 stars

Very BAD !

Order a racing suit for my daughter and they sent a boys can get an answer from customer service still waiting I want my money back as I ordered agin from another company . DONT EVEN TRY TO BUY ANYTHING FROM THIS COMPANY

20 October 2025
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I ordered a water bottle. It never came. The phone number listed doesnt work. No one replies to email.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Goods not arrived

Goods not arrived,have sent a number of emails and as of yet no response to my emails after they were checking on 23/September.very poor customer care .

17 September 2025

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