The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... See more
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Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... See more
Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... See more
Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... See more
Company details
- #235 of 236 best companies in Fitness and nutrition
- #144 of 144 best companies in Sportswear Shop
Written by the company
Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.
Contact info
Unit 11, Accent Business Centre, BD3 9BD, Bradford, United Kingdom
- 0800 9990360
- info@fitness360.co.uk
- www.fitness360.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Shoes didn't fit ...that can happen. Failure to communicate unacceptable
Shoes didn't fit ...that can happen. Took several emails to get information about returning (what information to include etc). Then when goods returned (Royal mail tracked - Delivery confirmed) but only contact has been to ask for a review - here it is!
Despite multiple emails and attempted calls total silence. Now having to go through credit card company to try to get refund. Totally unacceptable performance. I recommend against using this supplier.
Sent an item that did not fit though it…
Sent an item that did not fit though it was supposed to be for my original item, tried to return but they ignored all my emails. Terrible company, AVOID.
Too long for postage
Return of product And refund
Item was unsuitable and I have had to return it. Returned on 14th June 2024. Still awaiting acknowledgement of receipt and refund.
Wrong size sent
Fast delivery and competitive pricing
Fast delivery and competitive pricing. Highly recommended
Been waiting for a refund for weeks…
Been waiting for a refund for weeks now, they don’t reply to queries or respond to emails. Sent proof of tracking saw my return was signed for but still no refund. Save your money and use a different company.
Product never arrived
Product never arrived. Emailed them to ask where it was and got a reply the next day that said they would refund me. No explanation or offer to resend.
Failure to dispatch product to the courier
My order of theraband never made it to the post office depot. I asked for it to be resent but after 2 weeks and no dispatch email, I asked for a refund. I am waiting for the refund to turn up.
On the plus side, replies to my emails were polite and apologetic.
Great product
Like the cue but have not used it yet
Got a good car full delivery and was able to track it once dispatched
sent completely different item and…
sent completely different item and takes ages to get a hold of to sort
Useless
Very poor incorrect goggles ordered organised to return, paid and they were received. Radio silence from then on (January) no refund and they don’t respond to emails. Have logged a claim with my bank to try to get a refund, would never use this company again
Avoid the company
Presumably great product but I don’t know. Fitness360 haven’t sent me anything and ignore my emails and no one answers the phone. And looking at the reviews that seems to be what they frequently do. Avoid! It’s likely to be a scam.
Stock error showed the product in stock…
Stock error showed the product in stock when it was not - waited over a week for a reply. Now have to wait a further 10 days for a refund.
Incorrect item sent
Incorrect item was sent. They didn't reply when I asked for them to clarify that they would refund my return postage costs using a specific carrier's service.
good price
good price. delivery good - tracking.
Although socks were slightly different to ordered still happy.
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